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Barclays Customer Support Specialist Interview Questions and Answers

Updated 15 Jan 2024

Barclays Customer Support Specialist Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website

Round 1 - Technical 

(1 Question)

  • Q1. 1.About yourself 2.Explain about ms excel sheet formulas 3.Explain Vlookup disadvantage 4.Mention few values of barclays
  • Ans. 3. We can't look with right to left 4. Respect, stewardship, responsibility
  • Answered Anonymously
Round 2 - HR 

(2 Questions)

  • Q1. Are you able to work in shift
  • Q2. You find a short cut to complete target will you share with your colleagues
  • Ans. Yes That is our duty to share everything to colleagues it will improve understanding each other.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Try until find your dream job.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Regarding previous company work related how it will use here

Round 2 - One-on-one 

(2 Questions)

  • Q1. Reg previous company work experience how it will use here
  • Ans. 

    My previous work experience in customer service has equipped me with the necessary skills to excel in this role.

    • I have experience in handling customer inquiries and resolving issues efficiently.

    • I am familiar with using CRM systems to track customer interactions and maintain records.

    • I have received training in conflict resolution and effective communication techniques.

    • I have a strong focus on providing excellent custome...

  • Answered by AI
  • Q2. Same as above few other questions
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about yourself
  • Q2. DN1/DN2/DN3 REGISTER?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Job Portal

Round 1 - Aptitude Test 

A proficient English test.

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Easy & anyone can solve 😌

Round 2 - HR 

(2 Questions)

  • Q1. Tell me something about yourself?
  • Q2. Tell me about your hobbies?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Quantitative aptitude reasoning English skills

Round 2 - QRE 

(1 Question)

  • Q1. No interview for this role

I applied via Referral and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Questions about debit card credit card
  • Q2. Questions about bank of baroda

Interview Preparation Tips

Interview preparation tips for other job seekers - Be informed about basic computer functions. Example : exel, word and other softwares

I applied via Walk-in and was interviewed in May 2022. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. What's you Know the DCB BANk

Interview Preparation Tips

Interview preparation tips for other job seekers - Just apply. You may not be the best candidate or have all the requisite qualifications, but you’ll never get a job if you don’t try.

Interview Questionnaire 

1 Question

  • Q1. Customer relationship manager

Interview Preparation Tips

Interview preparation tips for other job seekers - As per mail I am interested the said profile position of the venue of interview schedule of same post.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Why do you choice Equitas small finance bank
  • Ans. 

    I chose Equitas small finance bank for its customer-centric approach and innovative financial products.

    • Impressed by their focus on customer satisfaction

    • Innovative financial products tailored to meet customer needs

    • Positive reviews from existing customers

    • Strong reputation in the banking industry

  • Answered by AI
  • Q2. How will you work here
  • Ans. 

    I will work here with dedication, professionalism, and a customer-centric approach.

    • I will prioritize customer satisfaction by actively listening to their concerns and providing timely solutions.

    • I will maintain a positive attitude and remain calm under pressure to handle challenging situations effectively.

    • I will collaborate with team members to ensure seamless customer service delivery.

    • I will continuously seek feedback ...

  • Answered by AI

Barclays Interview FAQs

How many rounds are there in Barclays Customer Support Specialist interview?
Barclays interview process usually has 2 rounds. The most common rounds in the Barclays interview process are Technical and HR.

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Barclays Customer Support Specialist Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Barclays Customer Support Specialist Salary
based on 4 salaries
₹5.1 L/yr - ₹7 L/yr
10% more than the average Customer Support Specialist Salary in India
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