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Axis Bank Phone Banking Officer Interview Questions and Answers

Updated 24 Aug 2024

Axis Bank Phone Banking Officer Interview Experiences

3 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What have you achieved
  • Q2. Tell me about your self
Round 2 - HR 

(2 Questions)

  • Q1. Give us an introduction
  • Ans. 

    I am a dedicated and experienced Phone Banking Officer with a strong background in customer service and financial transactions.

    • Experienced in handling customer inquiries and resolving issues

    • Proficient in processing financial transactions accurately and efficiently

    • Skilled in promoting banking products and services to customers

    • Strong communication and interpersonal skills

    • Ability to work well under pressure and meet targe

  • Answered by AI
  • Q2. Tell us about your health
  • Ans. 

    I am in good health and take care of myself through regular exercise and a balanced diet.

    • Regular exercise helps me stay fit and energetic

    • I prioritize a balanced diet to ensure I get all necessary nutrients

    • I make sure to get enough rest and manage stress effectively

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good to start and move ahead

Phone Banking Officer Interview Questions & Answers

user image Prasana Manikandan

posted on 24 Aug 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Aug 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Basic details, previous role
Round 2 - Technical 

(1 Question)

  • Q1. Question related to jD

Phone Banking Officer Interview Questions Asked at Other Companies

asked in ICICI Bank
Q1. What is your knowledge in phone banking in bank
asked in ICICI Bank
Q2. What do you know about Phone Banking.
asked in ICICI Bank
Q3. How will you do sales?
Q4. What is the difference between Retail Banking operations and Cred ... read more
asked in ICICI Bank
Q5. what do you mean by bank?

I applied via Referral and was interviewed before Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How will you sell any products?
  • Ans. 

    To sell products as a Phone Banking Officer, I will use effective communication skills, product knowledge, and persuasive techniques.

    • Understand the customer's needs and preferences

    • Highlight the features and benefits of the product

    • Address any concerns or objections the customer may have

    • Create a sense of urgency or exclusivity

    • Offer incentives or promotions

    • Close the sale by asking for the customer's commitment

    • Provide exce

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Most of the question asked me my graduation and experience related topics . Or questions asked me my experience and sales related topics.

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Interview questions from similar companies

I applied via Campus Placement and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. What is sales?
  • Ans. 

    Sales is the process of exchanging goods or services for money or other valuable consideration.

    • Sales involves identifying potential customers and persuading them to buy a product or service.

    • It includes activities such as prospecting, lead generation, qualifying leads, making sales presentations, negotiating and closing deals.

    • Sales can be done through various channels such as direct selling, telemarketing, online sales,...

  • Answered by AI
  • Q2. Are u good at sales?
  • Q3. Can u sale me anything ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Convincing someone for something is sales .

I applied via Company Website and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Personal details,skills
  • Q2. Are you willing to work anywhere

Interview Preparation Tips

Interview preparation tips for other job seekers - The overall experience was good and be greatfull

I applied via Campus Placement and was interviewed before Jan 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 
Round 2 - Group Discussion 

Environmental topic

Round 3 - Aptitude Test 

Based on banking questions

Interview Preparation Tips

Topics to prepare for ICICI Bank Assistant Manager interview:
  • Communication Skills
  • Technical
Interview preparation tips for other job seekers - Consenrate on every second be positive and don't leave your confidence level Be active every question smile is most important

I applied via Campus Placement and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

I have cleared 100 marks aptitude test

Round 2 - One-on-one 

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident , Dressing style , smile on the face, impress interviewer through your answers .

I applied via Referral and was interviewed before Apr 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About yourself and prior academics

Interview Preparation Tips

Interview preparation tips for other job seekers - Never say i can strech always say i can do strech one time in a week

I applied via Referral and was interviewed before Dec 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Intoduction Selling ability Fluency in English, Hindi and Telugu

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. Prepare your introduction well and know what jabe you mwntioned in your resume.
HRs are very friendly so, just smile and deliver.
All The Best

I applied via Campus Placement and was interviewed before Jan 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 
Round 2 - Group Discussion 

Environmental topic

Round 3 - Aptitude Test 

Based on banking questions

Interview Preparation Tips

Topics to prepare for ICICI Bank Assistant Manager interview:
  • Communication Skills
  • Technical
Interview preparation tips for other job seekers - Consenrate on every second be positive and don't leave your confidence level Be active every question smile is most important

Axis Bank Interview FAQs

How many rounds are there in Axis Bank Phone Banking Officer interview?
Axis Bank interview process usually has 2 rounds. The most common rounds in the Axis Bank interview process are HR and Technical.
How to prepare for Axis Bank Phone Banking Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Axis Bank. The most common topics and skills that interviewers at Axis Bank expect are Customer Service, Telecalling, Inbound Calls, phone banking and International Voice Process.
What are the top questions asked in Axis Bank Phone Banking Officer interview?

Some of the top questions asked at the Axis Bank Phone Banking Officer interview -

  1. How will you sell any produc...read more
  2. Question related to...read more

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Axis Bank Phone Banking Officer Interview Process

based on 5 interviews

1 Interview rounds

  • HR Round
View more
Axis Bank Phone Banking Officer Salary
based on 74 salaries
₹1.1 L/yr - ₹6.8 L/yr
15% more than the average Phone Banking Officer Salary in India
View more details

Axis Bank Phone Banking Officer Reviews and Ratings

based on 17 reviews

3.7/5

Rating in categories

3.6

Skill development

3.1

Work-life balance

3.3

Salary

3.8

Job security

3.0

Company culture

3.0

Promotions

3.2

Work satisfaction

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