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Asian Paints Customer Service Executive Interview Questions and Answers

Updated 23 Feb 2024

Asian Paints Customer Service Executive Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. What are you like are profile
Round 2 - Aptitude Test 

I don't have specific details on the aptitude test used by Asian Paints for hiring or assessment purposes. However, it's common for aptitude tests to assess numerical reasoning, verbal reasoning, logical reasoning, and sometimes include situational judgment questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on tailoring your resume and cover letter to each job application. Network actively, utilize online platforms, and attend industry events. Prepare for interviews by researching the company and practicing common questions. Highlight your skills, accomplishments, and relevant experiences. Stay persistent, remain positive, and don't be discouraged by rejection. Continuously update your skills and adapt to industry trends.

I applied via Approached by Company and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Aptitude test related to your profile which you have applied.

Round 2 - Technical 

(2 Questions)

  • Q1. What is basic function of paint ?
  • Ans. 

    The basic function of paint is to protect and decorate surfaces.

    • Protects surfaces from damage caused by weather, moisture, and other environmental factors

    • Decorates surfaces by adding color and texture

    • Can also provide additional benefits such as fire resistance or anti-microbial properties

    • Examples include interior and exterior house paint, automotive paint, and industrial coatings

  • Answered by AI
  • Q2. Share the one example of most dissatisfied customer and you convert that customer to satisfied.

Interview Preparation Tips

Interview preparation tips for other job seekers - Continuously check the website of Asian pains where asian paints posted about vacancies. There are 2 main round of interview and also written for freshers.

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Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

Business Case Study of aligning Supply Chain

Round 3 - One-on-one 

(1 Question)

  • Q1. Details about my past experience
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
-

I applied via Recruitment Consulltant and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Quetions related Customer complaints like how you will handle queries
  • Q2. Scenarios related with Customer complaints
  • Q3. Hypothetical Scenarios

I applied via Recruitment Consultant and was interviewed in May 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic technical questions about the industry.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest. If you do not know the answer tell you do not know and tell that you will find the answer.

I applied via Referral and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. About your introduction, location,family details & Salary discussions
  • Q2. Technical questions related to Vacancy

Interview Preparation Tips

Interview preparation tips for other job seekers - Search aptitude questions on google it will helpful

I applied via Walk-in and was interviewed in May 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. How to work market
  • Ans. 

    To work the market as a Sales Executive, one must understand the target audience, build relationships, analyze competition, and adapt strategies.

    • Identify the target audience and their needs

    • Build relationships with potential customers through networking and communication

    • Analyze competition to identify unique selling points and market positioning

    • Adapt sales strategies based on market trends and customer feedback

    • Utilize v...

  • Answered by AI
  • Q2. Work in marketing and meeting and sales
  • Q3. Questions how to dealer by stock
  • Q4. Payment suvidha

Interview Preparation Tips

Interview preparation tips for other job seekers - Okay by questions

I applied via Naukri.com and was interviewed before Jul 2020. There were 6 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Distillation based technical question
  • Q2. Troubleshooting and energy efficiency realated
  • Q3. Process related

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on instrument which play a major role in plant.

I applied via Company Website and was interviewed before Jan 2021. There were 2 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Seles improvements, retail relationships building.
  • Q2. Salary discussion, job profile, role ,work preference

Interview Preparation Tips

Interview preparation tips for other job seekers - Looking for retail sales either indias most popular brands
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Tell about the pervious experience ? why you join BASF
Round 3 - Technical 

(1 Question)

  • Q1. Tell me about pervious work process in software's

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident about your Answer

Asian Paints Interview FAQs

How many rounds are there in Asian Paints Customer Service Executive interview?
Asian Paints interview process usually has 2 rounds. The most common rounds in the Asian Paints interview process are Aptitude Test and Technical.

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Asian Paints Customer Service Executive Interview Process

based on 2 interviews

Interview experience

4.5
  
Good
View more

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Asian Paints Customer Service Executive Salary
based on 45 salaries
₹1.8 L/yr - ₹5.7 L/yr
46% more than the average Customer Service Executive Salary in India
View more details

Asian Paints Customer Service Executive Reviews and Ratings

based on 9 reviews

4.4/5

Rating in categories

4.8

Skill development

4.2

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4.2

Salary

4.4

Job security

4.3

Company culture

3.9

Promotions

4.4

Work satisfaction

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