Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Asian Paints Team. If you also belong to the team, you can get access from here

Asian Paints Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

Asian Paints Customer Service Executive Interview Questions and Answers

Updated 23 Feb 2024

Asian Paints Customer Service Executive Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. What are you like are profile
Round 2 - Aptitude Test 

I don't have specific details on the aptitude test used by Asian Paints for hiring or assessment purposes. However, it's common for aptitude tests to assess numerical reasoning, verbal reasoning, logical reasoning, and sometimes include situational judgment questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on tailoring your resume and cover letter to each job application. Network actively, utilize online platforms, and attend industry events. Prepare for interviews by researching the company and practicing common questions. Highlight your skills, accomplishments, and relevant experiences. Stay persistent, remain positive, and don't be discouraged by rejection. Continuously update your skills and adapt to industry trends.

I applied via Approached by Company and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Aptitude test related to your profile which you have applied.

Round 2 - Technical 

(2 Questions)

  • Q1. What is basic function of paint ?
  • Ans. 

    The basic function of paint is to protect and decorate surfaces.

    • Protects surfaces from damage caused by weather, moisture, and other environmental factors

    • Decorates surfaces by adding color and texture

    • Can also provide additional benefits such as fire resistance or anti-microbial properties

    • Examples include interior and exterior house paint, automotive paint, and industrial coatings

  • Answered by AI
  • Q2. Share the one example of most dissatisfied customer and you convert that customer to satisfied.

Interview Preparation Tips

Interview preparation tips for other job seekers - Continuously check the website of Asian pains where asian paints posted about vacancies. There are 2 main round of interview and also written for freshers.

Customer Service Executive Interview Questions Asked at Other Companies

asked in Zomato
Q1. How u deal to the customer if he get non veg food instead of veg ... read more
asked in Zomato
Q2. How you deal to the customer if he complain that delivery boy thr ... read more
asked in iEnergizer
Q3. 3. What do you mean by Customer service? What is BPO?
Q4. What do you know about gold loans and How will you identify wheth ... read more
asked in Startek
Q5. If you will get a call and customer is very frustrated and then h ... read more

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. I am fresher but very honest towards work
  • Q2. Hard work and team work
  • Q3. Honesty and confidence
  • Q4. Loyalty towards work

Interview Preparation Tips

Interview preparation tips for other job seekers - To work in a challenge environment that would utilise me over all abilities knowledge skills in taking up responsibilities entrusted to me by the management and also which will help my carrier growth in prosperous manner.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jul 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is your Experience ?
  • Ans. 

    I have 5 years of experience in customer service roles, including handling inquiries, resolving complaints, and providing support.

    • 5 years of experience in customer service roles

    • Handled inquiries, resolved complaints, and provided support

    • Proficient in using CRM systems and communication tools

  • Answered by AI
  • Q2. How do you find this job ?
  • Ans. 

    I find this job challenging and rewarding, as it allows me to help customers and solve their problems.

    • I enjoy interacting with customers and providing excellent service

    • I am skilled at resolving customer complaints and issues

    • I am motivated by the opportunity to make a positive impact on customers' experiences

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company to work

I applied via Recruitment Consulltant and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Current location, reason for switching, current CTC, expectations, notice period
Round 3 - Technical 

(1 Question)

  • Q1. Current work details, challenges and how to overcome,

Interview Preparation Tips

Interview preparation tips for other job seekers - Give details about your current work and how you will contribute to your organization if selected.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in May 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Very specific to job requirements
  • Q2. Flexibility of employee

Interview Preparation Tips

Round: Resume Shortlist
Experience: smoothly
Tips: no tips

Round: Group Discussion
Experience: good experiance
Tips: if you get mature in yor field then you will never lose.
Duration: 30 minutes

Skills: Self-Awareness

I applied via Referral and was interviewed in Jul 2021. There were 7 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Self introduction.
  • Ans. Start from hometown ,then family background ,then educational background,professional journey
  • Answered by Sachin Sharma
  • Q2. Reason of change
  • Q3. Strength and weakness
  • Ans. Strength- adaptive and discipline with examples . Weakness -bad hand writing
  • Answered by Sachin Sharma
  • Q4. Day schedule and planning for month and week
  • Ans. 

    I plan my day, week, and month in advance to ensure maximum productivity and efficiency.

    • I prioritize tasks based on their urgency and importance

    • I use a planner or calendar to keep track of deadlines and appointments

    • I allocate time for prospecting, follow-ups, and meetings

    • I review my progress regularly and make adjustments as needed

    • I set realistic goals and break them down into smaller, achievable tasks

  • Answered by AI
  • Q5. Started the day with pre planned way and days together makes week and month

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and humble
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Gernal question to test you basic understanding

Round 3 - HR 

(4 Questions)

  • Q1. Video call interview to know about your self and most importantly... Your attitude
  • Q2. Basic questions related to your past experience and current situation and you future goals
  • Q3. Education background and your achievements
  • Ans. 

    I have a Bachelor's degree in Business Administration and have achieved consistent sales targets in my previous roles.

    • Bachelor's degree in Business Administration

    • Consistently achieved sales targets in previous roles

  • Answered by AI
  • Q4. Basic understanding of customer Profiling and Need gernetion

Interview Preparation Tips

Interview preparation tips for other job seekers - Best company for beginners don't miss the training... This is the best for you if you want to improve.
Not only your product knowledge also your communication skill and Negotiation understanding.

Sales Executive Interview Questions & Answers

Marico user image SUBHADEEP JOARDER

posted on 20 Nov 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Case based gd, check your presence of mind and communication

Interview Preparation Tips

Interview preparation tips for other job seekers - They test your patience and objection handling

Asian Paints Interview FAQs

How many rounds are there in Asian Paints Customer Service Executive interview?
Asian Paints interview process usually has 2 rounds. The most common rounds in the Asian Paints interview process are Aptitude Test and Technical.

Tell us how to improve this page.

Asian Paints Customer Service Executive Interview Process

based on 2 interviews

Interview experience

4.5
  
Good
View more
Asian Paints Customer Service Executive Salary
based on 42 salaries
₹1.8 L/yr - ₹8 L/yr
41% more than the average Customer Service Executive Salary in India
View more details

Asian Paints Customer Service Executive Reviews and Ratings

based on 8 reviews

4.2/5

Rating in categories

4.7

Skill development

4.0

Work-life balance

4.1

Salary

4.2

Job security

4.2

Company culture

3.7

Promotions

4.3

Work satisfaction

Explore 8 Reviews and Ratings
Direct Sales Representative
644 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Teritory Sales Officer
610 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Executive
474 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

ECA
451 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Territory Sales Executive
434 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare Asian Paints with

Berger Paints

3.7
Compare

Kansai Nerolac Paints

3.8
Compare

AkzoNobel

4.1
Compare

Pidilite Industries

4.3
Compare
Did you find this page helpful?
Yes No
write
Share an Interview