Asian Paints Customer Service Executive Interview Questions and Answers

Q1. What is your Experience ?
Ans. 
I have 5 years of experience in customer service roles, including handling inquiries, resolving complaints, and providing support.
• 5 years of experience in customer service roles

• Handled inquiries, resolved complaints, and provided support

• Proficient in using CRM systems and communication tools
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Q2. How do you find this job ?
Ans. 
I find this job challenging and rewarding, as it allows me to help customers and solve their problems.
• I enjoy interacting with customers and providing excellent service

• I am skilled at resolving customer complaints and issues

• I am motivated by the opportunity to make a positive impact on customers' experiences
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Q1. Current location, reason for switching, current CTC, expectations, notice period
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Q1. Current work details, challenges and how to overcome,
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Q1. Very specific to job requirements
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Q2. Flexibility of employee
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Gernal question to test you basic understanding

Q1. Video call interview to know about your self and most importantly... Your attitude
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Q2. Basic questions related to your past experience and current situation and you future goals
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Q3. Education background and your achievements
Ans. 
I have a Bachelor's degree in Business Administration and have achieved consistent sales targets in my previous roles.
• Bachelor's degree in Business Administration

• Consistently achieved sales targets in previous roles
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Q4. Basic understanding of customer Profiling and Need gernetion
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Case based gd, check your presence of mind and communication