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Asian Paints Customer Service Executive Interview Questions and Answers

Updated 23 Feb 2024

Asian Paints Customer Service Executive Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. What are you like are profile
Round 2 - Aptitude Test 

I don't have specific details on the aptitude test used by Asian Paints for hiring or assessment purposes. However, it's common for aptitude tests to assess numerical reasoning, verbal reasoning, logical reasoning, and sometimes include situational judgment questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on tailoring your resume and cover letter to each job application. Network actively, utilize online platforms, and attend industry events. Prepare for interviews by researching the company and practicing common questions. Highlight your skills, accomplishments, and relevant experiences. Stay persistent, remain positive, and don't be discouraged by rejection. Continuously update your skills and adapt to industry trends.

I applied via Approached by Company and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Aptitude test related to your profile which you have applied.

Round 2 - Technical 

(2 Questions)

  • Q1. What is basic function of paint ?
  • Ans. 

    The basic function of paint is to protect and decorate surfaces.

    • Protects surfaces from damage caused by weather, moisture, and other environmental factors

    • Decorates surfaces by adding color and texture

    • Can also provide additional benefits such as fire resistance or anti-microbial properties

    • Examples include interior and exterior house paint, automotive paint, and industrial coatings

  • Answered by AI
  • Q2. Share the one example of most dissatisfied customer and you convert that customer to satisfied.

Interview Preparation Tips

Interview preparation tips for other job seekers - Continuously check the website of Asian pains where asian paints posted about vacancies. There are 2 main round of interview and also written for freshers.

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Interview questions from similar companies

I applied via Recruitment Consulltant and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Current location, reason for switching, current CTC, expectations, notice period
Round 3 - Technical 

(1 Question)

  • Q1. Current work details, challenges and how to overcome,

Interview Preparation Tips

Interview preparation tips for other job seekers - Give details about your current work and how you will contribute to your organization if selected.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jul 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is your Experience ?
  • Ans. 

    I have 5 years of experience in customer service roles, including handling inquiries, resolving complaints, and providing support.

    • 5 years of experience in customer service roles

    • Handled inquiries, resolved complaints, and provided support

    • Proficient in using CRM systems and communication tools

  • Answered by AI
  • Q2. How do you find this job ?
  • Ans. 

    I find this job challenging and rewarding, as it allows me to help customers and solve their problems.

    • I enjoy interacting with customers and providing excellent service

    • I am skilled at resolving customer complaints and issues

    • I am motivated by the opportunity to make a positive impact on customers' experiences

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company to work
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. I am fresher but very honest towards work
  • Q2. Hard work and team work
  • Q3. Honesty and confidence
  • Q4. Loyalty towards work

Interview Preparation Tips

Interview preparation tips for other job seekers - To work in a challenge environment that would utilise me over all abilities knowledge skills in taking up responsibilities entrusted to me by the management and also which will help my carrier growth in prosperous manner.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in May 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Very specific to job requirements
  • Q2. Flexibility of employee

Interview Preparation Tips

Round: Resume Shortlist
Experience: smoothly
Tips: no tips

Round: Group Discussion
Experience: good experiance
Tips: if you get mature in yor field then you will never lose.
Duration: 30 minutes

Skills: Self-Awareness

I applied via Referral and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What is sales
  • Ans. 

    Sales is the process of persuading a potential customer to purchase a product or service.

    • Sales involves identifying potential customers and their needs

    • Salespeople use various techniques to convince customers to buy

    • Sales requires building relationships with customers to encourage repeat business

    • Sales can involve both face-to-face interactions and online transactions

    • Examples of sales include selling cars, insurance, and

  • Answered by AI
  • Q2. Some calculations

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident about your answers..answers should be to the point not any lengthy answers

Interview Questionnaire 

2 Questions

  • Q1. What's your Strength and weakness?
  • Q2. How much salary you expect?

I applied via Walk-in and was interviewed in May 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. How to work market
  • Ans. 

    To work the market as a Sales Executive, one must understand the target audience, build relationships, analyze competition, and adapt strategies.

    • Identify the target audience and their needs

    • Build relationships with potential customers through networking and communication

    • Analyze competition to identify unique selling points and market positioning

    • Adapt sales strategies based on market trends and customer feedback

    • Utilize v...

  • Answered by AI
  • Q2. Work in marketing and meeting and sales
  • Q3. Questions how to dealer by stock
  • Q4. Payment suvidha

Interview Preparation Tips

Interview preparation tips for other job seekers - Okay by questions
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Asian Paints Interview FAQs

How many rounds are there in Asian Paints Customer Service Executive interview?
Asian Paints interview process usually has 2 rounds. The most common rounds in the Asian Paints interview process are Aptitude Test and Technical.

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Asian Paints Customer Service Executive Interview Process

based on 2 interviews

Interview experience

4.5
  
Good
View more
Asian Paints Customer Service Executive Salary
based on 44 salaries
₹1.8 L/yr - ₹5.5 L/yr
49% more than the average Customer Service Executive Salary in India
View more details

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based on 8 reviews

4.2/5

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4.7

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4.0

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4.1

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4.2

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4.2

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3.7

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4.3

Work satisfaction

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