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BASF

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4.5

based on 536 Reviews

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BASF Customer Service Executive Interview Questions and Answers

Updated 19 Sep 2023

BASF Customer Service Executive Interview Experiences

1 interview found

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 19 Sep 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

Business Case Study of aligning Supply Chain

Round 3 - One-on-one 

(1 Question)

  • Q1. Details about my past experience
    • Add your answer

Top trending discussions

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Interview Tips & Stories
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honestword
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ex -
Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Dow Chemical International Private Limited user image Anonymous

posted on 8 Feb 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
-

I applied via Recruitment Consulltant and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Quetions related Customer complaints like how you will handle queries
    • Add your answer
  • Q2. Scenarios related with Customer complaints
    • Add your answer
  • Q3. Hypothetical Scenarios
    • Add your answer

Customer Service Executive Interview Questions & Answers

Berger Paints user image Anonymous

posted on 15 Dec 2022

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. I am fresher but very honest towards work
    • Add your answer
  • Q2. Hard work and team work
    • Add your answer
  • Q3. Honesty and confidence
    • Add your answer
  • Q4. Loyalty towards work
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - To work in a challenge environment that would utilise me over all abilities knowledge skills in taking up responsibilities entrusted to me by the management and also which will help my carrier growth in prosperous manner.

Customer Service Executive Interview Questions & Answers

Kansai Nerolac Paints user image Anonymous

posted on 2 Jul 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jul 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is your Experience ?
    • Add your answer
  • Q2. How do you find this job ?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company to work

Customer Service Executive Interview Questions & Answers

LANXESS India Private Limited user image sajid Shabbir Ansari

posted on 31 Oct 2022

I was interviewed in Oct 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

How to solve problems when company suffering in market

Round 3 - HR 

(2 Questions)

  • Q1. What to do for better team bonding
    • Add your answer
  • Q2. What is a better role for company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Kindly contact me XXXXX on this no I want work from home

Customer Relationship Officer Interview Questions & Answers

JSW Paints user image Anonymous

posted on 26 Apr 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Online Interview 

(1 Question)

  • Q1. Nominal Questions about yourself, your family, you ambition and all
    • Add your answer
Round 2 - Aptitude Test 

Very tough round although I scored 17 out of 19

Round 3 - One-on-one 

(2 Questions)

  • Q1. RM And ASM will take your interview
    • Add your answer
  • Q2. Brief intro previous job exp if any, you family, your friends etc
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. No question asked just infomed you about selection.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you want to learn and test yourself as a sales man then join this organisation if you have very big expectations from the company and have ambition then doesn't join

Customer Relationship Officer Interview Questions & Answers

AkzoNobel user image Anonymous

posted on 13 Oct 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Hows the market bonding
  • Ans. 

    The market bonding is currently strong due to increased customer loyalty and positive relationships with clients.

    • Increased customer loyalty is leading to higher retention rates

    • Positive relationships with clients are resulting in more repeat business

    • Collaborations with other businesses are strengthening market presence

    • Answered by AI
    Add your answer
  • Q2. I am worked 6 years in same market I have good communication with my all dealers and contractors and they support me as well
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Work experience
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Hows u sell our products
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I am hard working

Engineer- Customer Support Interview Questions & Answers

Ecolab Digital Center user image Anonymous

posted on 22 Nov 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 

General apti test for candidate selection

Round 3 - Technical 

(1 Question)

  • Q1. It was all about basic questions on chemical engineering background
    • Add your answer

Customer Service Executive Interview Questions & Answers

Dow Chemical International Private Limited user image Anonymous

posted on 8 Feb 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
-

I applied via Recruitment Consulltant and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Quetions related Customer complaints like how you will handle queries
    • Add your answer
  • Q2. Scenarios related with Customer complaints
    • Add your answer
  • Q3. Hypothetical Scenarios
    • Add your answer

Customer Executive Interview Questions & Answers

Berger Paints user image Anonymous

posted on 22 Apr 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. They checked about confident and communication
    • Add your answer
More about working at BASF

BASF Interview FAQs

How many rounds are there in BASF Customer Service Executive interview?
BASF interview process usually has 3 rounds. The most common rounds in the BASF interview process are Resume Shortlist, Case Study and One-on-one Round.

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BASF Customer Service Executive Salary
based on 7 salaries
₹3 L/yr - ₹7.5 L/yr
53% more than the average Customer Service Executive Salary in India
View more details

BASF Customer Service Executive Reviews and Ratings

based on 3 reviews

3.7/5

Rating in categories

4.8

Skill development

3.7

Work-Life balance

3.7

Salary & Benefits

4.4

Job Security

4.8

Company culture

4.5

Promotions/Appraisal

4.7

Work Satisfaction

Explore 3 Reviews and Ratings
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