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Ashok Leyland Service Advisor Interview Questions and Answers

Updated 22 Feb 2025

Ashok Leyland Service Advisor Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Subject questions related mechanical engineering
  • Q2. Self introduction what is mechanism Types
  • Ans. 

    Mechanism refers to the process or system by which something operates or functions.

    • Mechanism can refer to the inner workings of a machine or device, such as the mechanism of a clock or the mechanism of a car engine.

    • It can also refer to the process by which something happens, such as the mechanism of action of a medication or the mechanism of evolution.

    • Understanding the mechanism behind something can help in troubleshoo...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Satisfaction of customer
Service executive
Service customer
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - One-on-one 

(5 Questions)

  • Q1. What work do I need to do according to my job?
  • Q2. Can I get a good salary from here?
  • Q3. What facilities will I get for work
  • Q4. What position will I get a job
  • Q5. Will I get a joining letter

Interview Preparation Tips

Interview preparation tips for other job seekers - I have knowledge about mechanical work because as soon as a vehicle comes to the workshop for work, whatever work needs to be done on it is noted down and an estimate of the work is given to the customer and approval is taken.

Service Advisor Interview Questions Asked at Other Companies

asked in Audi
Q1. How can you make estimate for damaged or accidental vehicle?
Q2. How do you handle a customer in a low range case in ather e-bike?
asked in Audi
Q3. How many characters in vehicle identification number?
Q4. Explain about additonal work and replace parts show him
asked in Audi
Q5. How you can setisfy a customer who sont want to get setsfied

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. What is role of service advisor
  • Q2. What is the difference between client and customer
  • Ans. 

    A client is someone who receives professional services, while a customer is someone who purchases goods or services.

    • Clients typically have an ongoing relationship with the service provider, while customers may have one-time transactions

    • Clients often seek advice or expertise from the service provider, while customers focus on the product or service being offered

    • Examples: A lawyer's client seeks legal advice regularly, w...

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. What is your salary expected
  • Q2. Tell me about your previous company working experience
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Anything question
Round 3 - Technical 

(2 Questions)

  • Q1. Anything questions For related machanical
  • Q2. I have experiences in 2 years

Interview Preparation Tips

Interview preparation tips for other job seekers - I think it is important to have knowledge to do a job and along with being a person, a good family is also important
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Types of engines.???
  • Ans. 

    Types of engines include internal combustion engines, electric motors, and steam engines.

    • Internal combustion engines are commonly used in vehicles and include gasoline and diesel engines.

    • Electric motors are used in electric vehicles and hybrid vehicles.

    • Steam engines were commonly used in trains and boats in the past.

  • Answered by AI
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Nothing just need a degree
  • Q2. Automobile parts and engineering
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell about your experience
  • Ans. I had multiple worked in service like as convinced to customer from service to bodyshop for repair
  • Answered Anonymously
  • Q2. Are you married?

Interview Preparation Tips

Interview preparation tips for other job seekers - nothing in this
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. About experience & work knowledge
  • Q2. Why u want to join eicher

Interview Preparation Tips

Interview preparation tips for other job seekers - One should have knowledge about their experiences & clear view to express & plan to appear that

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. About automobile related questions asked

Interview Preparation Tips

Interview preparation tips for other job seekers - Plase don't study about interview.. You must knowledge about your experience

I applied via Approached by Company and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Knowledge about automobile two wheels
  • Q2. What u know about 2wheels vehicle?
  • Ans. 

    2-wheeled vehicles are motorized vehicles with two wheels, such as motorcycles and scooters.

    • 2-wheeled vehicles are popular modes of transportation in many countries

    • They are typically powered by gasoline engines, but electric models are becoming more common

    • They require a special license to operate

    • Common brands include Honda, Yamaha, and Harley-Davidson

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Simple to join and learning some knowledge about vehicle

Ashok Leyland Interview FAQs

How many rounds are there in Ashok Leyland Service Advisor interview?
Ashok Leyland interview process usually has 1-2 rounds. The most common rounds in the Ashok Leyland interview process are One-on-one Round and Resume Shortlist.
What are the top questions asked in Ashok Leyland Service Advisor interview?

Some of the top questions asked at the Ashok Leyland Service Advisor interview -

  1. Self introduction what is mechanism Ty...read more
  2. Subject questions related mechanical engineer...read more
  3. What work do I need to do according to my j...read more

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Ashok Leyland Service Advisor Interview Process

based on 4 interviews

Interview experience

2.5
  
Poor
View more
Ashok Leyland Service Advisor Salary
based on 74 salaries
₹1.2 L/yr - ₹4 L/yr
16% less than the average Service Advisor Salary in India
View more details

Ashok Leyland Service Advisor Reviews and Ratings

based on 16 reviews

4.7/5

Rating in categories

4.8

Skill development

4.4

Work-life balance

4.3

Salary

4.4

Job security

4.5

Company culture

3.9

Promotions

4.4

Work satisfaction

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