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Senior Customer Service Associate Interview Questions
Teleperformance
Anonymous
posted on 29 Dec 2024
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company and was interviewed in Jun 2024.
4 Interview Rounds
1
HR Round (1 Question)
- Q1. Basic question like tell me about yourself and how many years of experience do you have ? Add Answer
2
Aptitude Test Round
SVAR/AMCAT Test which included personality based questions, some reasoning, calculative, logical and grammatical questions. For AMCAT it was basic grammar test to check your vocabulary, fluency, how well and correctly you can speak in english.
3
One-on-one Round (1 Question)
- Q1. 3rd round was Ops round where the process manager or Team leader will ask you questions. They will again ask you to tell them about yourself ( asked some questi...read more Add Answer
4
Typing Test Round (1 Question)
- Q1. After clearing the ops round they took a normal typing test where I was asked to achieve atleast 25 WPM and 90% accuracy. They might take the typing test before...read more Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Prepare for some common free speech topics such as social media, pollution, women empowerment, something about the place where you are from, favourite travel destination etc.
Prepare some mock call scenarios, watch some videos on youtube or just go to chat gpt and search for mock call scenarios based on the process you are applying for.
Just be confident, be yourself don't fake your accent , even if you make and error don't let that stop you just continue speaking.
All the Best 😊.
Prepare some mock call scenarios, watch some videos on youtube or just go to chat gpt and search for mock call scenarios based on the process you are applying for.
Just be confident, be yourself don't fake your accent , even if you make and error don't let that stop you just continue speaking.
All the Best 😊.
Interview experience
Poor
Difficulty level
Moderate
Duration
2-4 weeks
Result
No response
I applied via Naukri.com and was interviewed in Nov 2024.
1 Interview Round
1
Technical Round (16 Questions)
- Q1. What are custom hooks in React, and what are their use cases? Additionally, can you provide an example of a custom hook that performs an API call and utilizes t...read more View Answers (1)
- Q2. What is the difference between useMemo and useCallback in React? View Answers (1)
- Q3. What is the difference between class-based components and functional components in React? View Answers (1)
- Q4. How can you implement the lifecycle of a React component in a functional component? View Answers (1)
- Q5. What are the various state management techniques available in React? View Answers (1)
- Q6. What is the architecture of Redux, and what purposes do middlewares serve within it? View Answers (1)
- Q7. What is hoisting in JavaScript? View Answers (1)
- Q8. What is event bubbling in JavaScript? View Answers (1)
- Q9. What are block scope and function scope in JavaScript? View Answers (1)
- Q10. Have you had experience working with semantic tags in HTML? View Answers (1)
- Q11. What are the various methods for creating an object in JavaScript? View Answers (1)
- Q12. What are the differences between shallow copy and deep copy in JavaScript? View Answers (1)
- Q13. What will be the output of the following JavaScript code fragment: `const a; function test() { console.log(a); }; test();`? View Answers (1)
- Q14. How can you use CSS to arrange elements in a row and column layout? View Answers (1)
- Q15. Have you utilized CSS preprocessors, and if so, which ones? View Answers (1)
- Q16. If I have assigned different colors to an ID and a class and applied both to the same element, which color will be applied based on CSS specificity precedence? View Answers (1)
Interview Preparation Tips
Topics to prepare for Cognizant Senior Software Engineer interview:
- Javascript
- React.Js
- HTML
- CSS
Skills evaluated in this interview
Interview experience
Bad
Difficulty level
Moderate
Duration
2-4 weeks
Result
No response
I applied via Recruitment Consulltant and was interviewed in Nov 2024.
4 Interview Rounds
1
One-on-one Round (1 Question)
- Q1. Basic question on the tool I use in previous company and ask question on the components of it. Add Answer
2
Technical Round (1 Question)
- Q1. More on what is my role and managerial round. Add Answer
3
Technical Round (1 Question)
- Q1. 2 hour long interview with a panel of 4. Possibly every single question that can be asked and repeatedly same things. They tried understanding the process and f...read more Add Answer
4
Technical Round (1 Question)
- Q1. Everything was already asked. But they need to drench and waste time of the candidate and themselves so they set up another round of technical to ask the same q...read more Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Please don't waste your time and energy with this company. They are not serious about hiring good candidates. They just want to know what their Peer banks are doing by setting up interviews with potential candidates. And after getting all the info they can take they will ghost you by not picking up your call or answering your mail.
RISHABH Pal
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Nov 2024.
2 Interview Rounds
1
Aptitude Test Round
The Aptitude Test session accesses mathematical and logical reasoning abilities
2
Technical Round (6 Questions)
- Q1. What is Vlookup View Answers (1)
- Q2. Some IF else Question in Excel Add Answer
- Q3. What does your day in your previous organization look like? View Answers (1)
- Q4. Could you share the technical skills you possess? View Answers (1)
- Q5. Can you explain what a Pivot Table is? View Answers (1)
- Q6. Find the Highest-paid employee in each department along with their salary and department name. View Answers (1)
Interview Preparation Tips
Topics to prepare for Nagarro Data Analyst interview:
Be prepared to discuss past challenges and how did you overcome.
- SQL
- Excel
- Problem Solving
- PowerBI
- SQL Queries
Be prepared to discuss past challenges and how did you overcome.
Rishi Battula
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
No response
I applied via Campus Placement and was interviewed in Jun 2024.
3 Interview Rounds
1
Aptitude Test Round
Quantitative aptitude, audit based questions
2
Technical Round (4 Questions)
- Q1. Principles of auditing View Answers (1)
- Q2. What is internal auditing View Answers (1)
- Q3. What is external audit View Answers (1)
- Q4. What is balance sheet View Answers (1)
3
HR Round (2 Questions)
- Q1. Difference between internal audit and external audit View Answers (1)
- Q2. Do you have any any questions on the company Add Answer
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Approached by Company and was interviewed in Nov 2024.
2 Interview Rounds
1
One-on-one Round (3 Questions)
- Q1. How do you assess if a user story is complete or not. Have you heard about INVEST. View Answers (1)
- Q2. Are you aware of RACI matrix. View Answers (1)
- Q3. If there are multiple stakeholders and one of the stakeholder is old school and against the new requirement, how do you handle such stakeholder. View Answers (1)
2
One-on-one Round (3 Questions)
- Q1. What is the difference between requirement gathering and requirement elicitation. View Answers (1)
- Q2. What are the 3Cs of a user story. View Answers (1)
- Q3. Traceability matrix Add Answer
Interview Preparation Tips
Topics to prepare for Deloitte Lead Business Analyst interview:
- Stakeholder Management
- Requirement Gathering
- user story
Interview experience
Average
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Nov 2024.
1 Interview Round
1
One-on-one Round (9 Questions)
- Q1. Myself and experience in english Add Answer
- Q2. Selected for the peocess Add Answer
- Q3. Last drawn salary why you are not another process Add Answer
- Q4. Why you left last job Add Answer
- Q5. Rate ur english 1 to 10 numbers Add Answer
- Q6. Introduce yourself as a employee Add Answer
- Q7. Season topic talk for two minutes Add Answer
- Q8. How is good english Add Answer
- Q9. Your favourite place on this topic Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - nice but bad
Interview experience
Good
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via Approached by Company and was interviewed in Oct 2024.
4 Interview Rounds
1
Coding Test Round
Assessment via link MCQ
2
One-on-one Round (2 Questions)
- Q1. Microservices theory, Kafka Add Answer
- Q2. Singoloton design pattern, concurrent package, core java, collection questions, Java 8 related problem solving stream api questions Add Answer
3
One-on-one Round (2 Questions)
- Q1. Same like round 1, little bit managerial Add Answer
- Q2. Producer consumer multithreading, Java 8 , core java, project Add Answer
4
One-on-one Round (2 Questions)
- Q1. Behavioral questions Add Answer
- Q2. Situation based questions Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Get hands on actual code, singoloton design, multithreading and concurrent package, core java, spring boot, Kafka, microservices etc ..
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
No response
I was interviewed in Nov 2024.
1 Interview Round
1
One-on-one Round (7 Questions)
- Q1. Command to check disk utilisation and health in Hadoop View Answers (1)
- Q2. Spark Architecture & the significance of each member of spark Architecture View Answers (1)
- Q3. Partitioning and bucketing Add Answer
- Q4. Spark optimization techniques View Answers (1)
- Q5. Second highest salary View Answers (1)
- Q6. Pivot table creation in SQL from not pivot one View Answers (1)
- Q7. How to create triggers View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Easy to medium questions were asked.
They are focusing on concept basically
They are focusing on concept basically
Skills evaluated in this interview
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Aptitude Test Round
Excel formaul questions. Supply chain questions.
2
One-on-one Round (2 Questions)
- Q1. What is S&OP. Who all are involved in S&OP process View Answers (1)
- Q2. Whar are the algorithms used in forecasting. How best fit model works? View Answers (1)
3
HR Round (2 Questions)
- Q1. Why do you want to join our organization? How will you help our current team? View Answers (1)
- Q2. Whay you want to leave your previous organization? View Answers (1)
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based on 11 reviews
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