Artech Infosystems Interview Questions and Answers

Q1. What is Salesforce
Ans. 
Salesforce is a cloud-based customer relationship management (CRM) platform that helps businesses manage their sales, customer service, marketing, and more.
• Cloud-based CRM platform

• Helps businesses manage sales, customer service, marketing, etc.

• Provides tools for automation, analytics, and collaboration

• Offers customizable solutions for different industries

• Examples: Sales Cloud, Service Cloud, Marketing Cloud
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Q2. How to handle support cases
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Support cases should be handled promptly and efficiently to ensure customer satisfaction.
• Acknowledge the support case promptly to let the customer know their issue is being addressed.

• Investigate the issue thoroughly to understand the root cause.

• Communicate with the customer regularly to provide updates on the progress.

• Resolve the issue in a timely manner to ensure customer satisfaction.

• Document the resolution process f
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Q1. What’s regression testing?
Ans. 
Regression testing is the process of retesting a software application to ensure that new code changes have not adversely affected existing functionality.
• Regression testing is performed after code changes to verify that existing features still work correctly.

• It helps in identifying any defects introduced by new code changes.

• Automated testing tools are often used for regression testing to save time and effort.

• Examples of...read more
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Q2. What’s Test Plan?
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A test plan is a document outlining the scope, approach, resources, and schedule of testing activities.
• Defines the objectives and scope of testing

• Outlines the testing approach and methodologies

• Specifies the resources and schedule for testing

• Includes test cases, test scenarios, and test data

• Identifies risks and mitigation strategies
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Q3. What’s Test Case?
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A test case is a set of conditions or variables under which a tester will determine whether a system under test satisfies requirements or works correctly.
• Test case includes test inputs, execution conditions, and expected results.

• It helps in validating the functionality of the software.

• Test cases are designed based on requirements and user scenarios.

• Examples: Login with valid credentials, Add item to cart, Submit a form
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Q4. What’s sanity testing?
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Sanity testing is a quick and focused testing to ensure that the most critical functionalities of a software application are working correctly after changes.
• Sanity testing is a subset of regression testing.

• It is usually performed after a minor code change or bug fix to verify that the core features still work.

• It is not exhaustive and does not cover all functionalities.

• Example: After fixing a login issue, sanity testing...read more
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My topic was life after post COVID-19. Basically it was not like gd , interviewer started asking questions out of the topic

Q1. About company ?
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Q1. Now I’m not comfortable with
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Q2. Not sure how long it
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Q3. What is data base
Ans. 
A database is a structured collection of data that is organized and stored for easy access, management, and retrieval.
• A database is used to store and manage large amounts of data.

• It provides a way to organize data into tables, rows, and columns.

• Data can be easily retrieved, updated, and queried from a database.

• Examples of databases include MySQL, Oracle, and MongoDB.
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Q4. What stack query
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The question is asking about the stack query.
• A stack query refers to a query related to the stack data structure.

• It may involve operations like push, pop, peek, or checking the size of the stack.

• Example: 'Write a query to implement a stack using an array.'
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Q5. Expect library of database
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A library of database is a collection of organized data that can be accessed, managed, and updated efficiently.
• A library of database stores data in a structured manner, allowing for easy retrieval and manipulation.

• It typically consists of tables, which contain rows and columns representing different entities and attributes.

• Queries can be performed on the database to retrieve specific information or generate reports.

• Exa...read more
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It was supposed to be a GD but they were basically asking each of the students one by one because there were just too many of them. In any case main focus is obviously communication skills, if you have good communication skills with correct pronunciation and are a decent human being, you will definitely get through.