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Artech Infosystems Application Support Engineer Interview Questions and Answers

Updated 4 Jul 2024

Artech Infosystems Application Support Engineer Interview Experiences

2 interviews found

Application Support Engineer Interview Questions & Answers

user image Yogesh rajendra asolkar

posted on 4 Jul 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What is Salesforce
  • Ans. 

    Salesforce is a cloud-based customer relationship management (CRM) platform that helps businesses manage their sales, customer service, marketing, and more.

    • Cloud-based CRM platform

    • Helps businesses manage sales, customer service, marketing, etc.

    • Provides tools for automation, analytics, and collaboration

    • Offers customizable solutions for different industries

    • Examples: Sales Cloud, Service Cloud, Marketing Cloud

  • Answered by AI
  • Q2. How to handle support cases
  • Ans. 

    Support cases should be handled promptly and efficiently to ensure customer satisfaction.

    • Acknowledge the support case promptly to let the customer know their issue is being addressed.

    • Investigate the issue thoroughly to understand the root cause.

    • Communicate with the customer regularly to provide updates on the progress.

    • Resolve the issue in a timely manner to ensure customer satisfaction.

    • Document the resolution process f

  • Answered by AI

Skills evaluated in this interview

I applied via Referral and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Scenario-based questions, knowledge of applications used, questions to gauge the overall attitude of the individual.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be real and don't fake it. Be responsive and alert to the questions posed. Never be ashamed to say that you don't know something. Honesty is an important attribute.

Application Support Engineer Interview Questions Asked at Other Companies

Q1. what do you know about SQL , Unix , explain in brief
Q2. Add one more column in that table, without using create?
asked in CGI Group
Q3. How do you check how much space is left in the current drive?
asked in CGI Group
Q4. How do you find all the processes that have opened a file in Linu ... read more
asked in Softenger
Q5. How do you find the heap dump files in Linux? What is the role of ... read more

Interview questions from similar companies

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Sql basic joins , fliter condition, group order clause , select query for getting complex output from table
  • Q2. About yourprojrct waht u did etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Sql basic Linux basic prepare sql syntaxes on a employee or department table practice basicsql code writing
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Aug 2024.

Round 1 - Coding Test 

4 coding question easy level questions based on arrays and strings

Round 2 - Assignment 

Code pairing round need to use oops to solve the problem

Round 3 - Technical 

(3 Questions)

  • Q1. Two sum problem
  • Q2. Internal working of hashmap
  • Ans. 

    HashMap in Java is a data structure that stores key-value pairs and uses hashing to efficiently retrieve values.

    • HashMap uses hashing to store and retrieve key-value pairs

    • It uses an array of linked lists to handle collisions

    • The key's hash code is used to determine the index in the array where the key-value pair is stored

    • HashMap allows one null key and multiple null values

    • Example: HashMap<String, Integer> map = new

  • Answered by AI
  • Q3. Sql queries on aggregate function
Round 4 - HR 

(2 Questions)

  • Q1. Gender equality
  • Q2. Situation based question

Interview Preparation Tips

Interview preparation tips for other job seekers - be prepared on oops and DSA
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Coding Test 

IT WAS GOOD MOSTLY FOCUS IS ON BASICS OF PYTHON LINKDEDLIST

Round 2 - HR 

(2 Questions)

  • Q1. WHY DO WE HIRE YOU?
  • Q2. How do you rate interview expericnece

I applied via Naukri.com and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Select from employees tables all those who don't work in any department.
  • Q2. What is a cursor and write a query
  • Ans. 

    A cursor is a database object used to retrieve data from a result set one row at a time.

    • A cursor is used to iterate through a result set.

    • It can be used to update or delete rows in a table.

    • Example query: DECLARE cursor_name CURSOR FOR SELECT column1, column2 FROM table_name;

    • Example usage: OPEN cursor_name; FETCH NEXT FROM cursor_name INTO @variable1, @variable2;

    • Example usage: CLOSE cursor_name; DEALLOCATE cursor_name;

  • Answered by AI
  • Q3. How early you can join

Interview Preparation Tips

Interview preparation tips for other job seekers - Study basic questions thoroughly

Skills evaluated in this interview

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Sql basic joins , fliter condition, group order clause , select query for getting complex output from table
  • Q2. About yourprojrct waht u did etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Sql basic Linux basic prepare sql syntaxes on a employee or department table practice basicsql code writing
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - Aptitude Test 

Coding plus aptitude

Round 2 - Coding Test 

Code pairing round with one question and an hour to solve

Round 3 - Technical 

(2 Questions)

  • Q1. Oops, dsa, java
  • Q2. Projesct related
Round 4 - Culture 

(1 Question)

  • Q1. Cultural fit round was kinda HR but more topics involved

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best. Connect with ppl from LinkedIn for more guidance
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Sep 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Build an architecture for an ecommerce application
  • Ans. 

    An architecture for an ecommerce application involves multiple components like front-end, back-end, database, and payment gateway.

    • Separate front-end and back-end for scalability and maintainability

    • Use microservices architecture for flexibility and scalability

    • Implement a robust database system for storing product information, user data, and transactions

    • Integrate a secure payment gateway for processing payments

    • Utilize ca

  • Answered by AI
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

2 leetcode medium level type problems were given. This was a cut-off test were majority will be cut-off.

Round 2 - Coding Test 

Long coding round - Paired with another thoughtworker

Round 3 - Technical 

(2 Questions)

  • Q1. Questions on project
  • Q2. Frameworks related

Artech Infosystems Interview FAQs

How many rounds are there in Artech Infosystems Application Support Engineer interview?
Artech Infosystems interview process usually has 1 rounds. The most common rounds in the Artech Infosystems interview process are One-on-one Round.
How to prepare for Artech Infosystems Application Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Artech Infosystems. The most common topics and skills that interviewers at Artech Infosystems expect are SQL, Production Support, Technical Support, Troubleshooting and Application Support.
What are the top questions asked in Artech Infosystems Application Support Engineer interview?

Some of the top questions asked at the Artech Infosystems Application Support Engineer interview -

  1. How to handle support ca...read more
  2. What is Salesfo...read more
  3. Scenario-based questions, knowledge of applications used, questions to gauge th...read more

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Artech Infosystems Application Support Engineer Interview Process

based on 1 interview

Interview experience

4
  
Good
View more
Artech Infosystems Application Support Engineer Salary
based on 12 salaries
₹7 L/yr - ₹8.1 L/yr
51% more than the average Application Support Engineer Salary in India
View more details

Artech Infosystems Application Support Engineer Reviews and Ratings

based on 3 reviews

2.5/5

Rating in categories

2.3

Skill development

3.7

Work-life balance

3.2

Salary

1.3

Job security

1.8

Company culture

2.9

Promotions

2.5

Work satisfaction

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