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posted on 4 Jul 2024
Salesforce is a cloud-based customer relationship management (CRM) platform that helps businesses manage their sales, customer service, marketing, and more.
Cloud-based CRM platform
Helps businesses manage sales, customer service, marketing, etc.
Provides tools for automation, analytics, and collaboration
Offers customizable solutions for different industries
Examples: Sales Cloud, Service Cloud, Marketing Cloud
Support cases should be handled promptly and efficiently to ensure customer satisfaction.
Acknowledge the support case promptly to let the customer know their issue is being addressed.
Investigate the issue thoroughly to understand the root cause.
Communicate with the customer regularly to provide updates on the progress.
Resolve the issue in a timely manner to ensure customer satisfaction.
Document the resolution process f
I applied via Referral and was interviewed in Jun 2021. There was 1 interview round.
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posted on 23 Sep 2022
I was interviewed in Aug 2024.
4 coding question easy level questions based on arrays and strings
Code pairing round need to use oops to solve the problem
HashMap in Java is a data structure that stores key-value pairs and uses hashing to efficiently retrieve values.
HashMap uses hashing to store and retrieve key-value pairs
It uses an array of linked lists to handle collisions
The key's hash code is used to determine the index in the array where the key-value pair is stored
HashMap allows one null key and multiple null values
Example: HashMap<String, Integer> map = new
posted on 2 Jul 2024
IT WAS GOOD MOSTLY FOCUS IS ON BASICS OF PYTHON LINKDEDLIST
posted on 15 Mar 2022
I applied via Naukri.com and was interviewed before Mar 2021. There was 1 interview round.
A cursor is a database object used to retrieve data from a result set one row at a time.
A cursor is used to iterate through a result set.
It can be used to update or delete rows in a table.
Example query: DECLARE cursor_name CURSOR FOR SELECT column1, column2 FROM table_name;
Example usage: OPEN cursor_name; FETCH NEXT FROM cursor_name INTO @variable1, @variable2;
Example usage: CLOSE cursor_name; DEALLOCATE cursor_name;
posted on 23 Sep 2022
I was interviewed in Jan 2025.
Coding plus aptitude
Code pairing round with one question and an hour to solve
I applied via Naukri.com and was interviewed before Sep 2023. There was 1 interview round.
An architecture for an ecommerce application involves multiple components like front-end, back-end, database, and payment gateway.
Separate front-end and back-end for scalability and maintainability
Use microservices architecture for flexibility and scalability
Implement a robust database system for storing product information, user data, and transactions
Integrate a secure payment gateway for processing payments
Utilize ca
2 leetcode medium level type problems were given. This was a cut-off test were majority will be cut-off.
Long coding round - Paired with another thoughtworker
based on 1 interview
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