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posted on 4 Jul 2024
Salesforce is a cloud-based customer relationship management (CRM) platform that helps businesses manage their sales, customer service, marketing, and more.
Cloud-based CRM platform
Helps businesses manage sales, customer service, marketing, etc.
Provides tools for automation, analytics, and collaboration
Offers customizable solutions for different industries
Examples: Sales Cloud, Service Cloud, Marketing Cloud
Support cases should be handled promptly and efficiently to ensure customer satisfaction.
Acknowledge the support case promptly to let the customer know their issue is being addressed.
Investigate the issue thoroughly to understand the root cause.
Communicate with the customer regularly to provide updates on the progress.
Resolve the issue in a timely manner to ensure customer satisfaction.
Document the resolution process f
I applied via Referral and was interviewed in Jun 2021. There was 1 interview round.
Top trending discussions
posted on 23 Sep 2022
posted on 2 Jul 2024
IT WAS GOOD MOSTLY FOCUS IS ON BASICS OF PYTHON LINKDEDLIST
posted on 20 Jan 2023
Oops concepts were judged along with problem solving
posted on 15 Mar 2022
I applied via Naukri.com and was interviewed before Mar 2021. There was 1 interview round.
A cursor is a database object used to retrieve data from a result set one row at a time.
A cursor is used to iterate through a result set.
It can be used to update or delete rows in a table.
Example query: DECLARE cursor_name CURSOR FOR SELECT column1, column2 FROM table_name;
Example usage: OPEN cursor_name; FETCH NEXT FROM cursor_name INTO @variable1, @variable2;
Example usage: CLOSE cursor_name; DEALLOCATE cursor_name;
posted on 23 Sep 2022
I applied via Naukri.com and was interviewed before Sep 2023. There was 1 interview round.
An architecture for an ecommerce application involves multiple components like front-end, back-end, database, and payment gateway.
Separate front-end and back-end for scalability and maintainability
Use microservices architecture for flexibility and scalability
Implement a robust database system for storing product information, user data, and transactions
Integrate a secure payment gateway for processing payments
Utilize ca
Permutations of a string can be generated using recursion and swapping characters.
Use recursion to generate all possible permutations
Swap characters to create new permutations
Store permutations in an array of strings
Handle duplicate characters to avoid repetition
A database for managing songs on Spotify playlists.
Create a table for playlists with columns for name, description, and user ID
Create a table for songs with columns for title, artist, album, and duration
Create a table for playlist-songs with columns for playlist ID and song ID
Use foreign keys to link tables together
Allow for CRUD operations on playlists and songs
To find the middle element of a linked list in a single traversal.
Use two pointers, one moving at twice the speed of the other.
When the faster pointer reaches the end, the slower pointer will be at the middle.
If the linked list has even number of elements, the middle will be the second of the two middle elements.
Create an array of song titles sorted by year of publication.
Create an array of song objects with properties for title and year of publication.
Sort the array by year of publication.
Extract the titles of the songs into a separate array.
Return the array of song titles.
I applied via campus placement at Vishwakarma Institute of Technology, Pune and was interviewed in May 2022. There were 2 interview rounds.
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