20+ Senior Application Support Engineer Interview Questions and Answers

Defence in financial or non-financial transactions refers to measures taken to prevent fraud, errors, or unauthorized access.

• Defence can include authentication and authorization processes to ensure only authorized users have access to sensitive information or transactions.

• Encryption can be used to protect data in transit or at rest.

• Monitoring and auditing can help detect and prevent fraudulent activity.

• Examples of defence measures include two-factor authentication, firewalls,...read more

I will prioritize critical requests based on impact and urgency, communicate with stakeholders, and escalate as needed.

• Prioritize critical requests based on impact and urgency

• Communicate with stakeholders to gather necessary information and set expectations

• Escalate to appropriate teams or management if needed

• Monitor progress and provide updates to stakeholders

To generate a transfer transaction report, follow these steps:

• Identify the data needed for the report, such as transaction date range, transfer type, and account information

• Extract the data from the database or transaction logs

• Organize the data into a clear and concise report format

• Include relevant details such as transaction ID, amount, and status

• Ensure the report is accurate and up-to-date

Defence in a/c CC Nature & Advance A/C

• CC Nature stands for Cash Credit Nature which is a type of loan provided by banks to their customers for their working capital requirements

• Advance A/C refers to the account where the bank provides an advance to the customer against their securities or collateral

• The defence in these accounts refers to the measures taken by the bank to protect themselves from any potential losses or default by the customer

• This can include setting limits on ...read more

The user is unable to access their workspace due to an error.

• Check if the user's credentials are correct

• Verify if the workspace server is up and running

• Ensure there are no network connectivity issues

• Check for any recent updates or changes that may have caused the error

API stands for Application Programming Interface. It allows different software applications to communicate with each other.

• APIs define the methods for how different software components should interact

• They allow developers to access the functionality of a software application

• APIs can be used to integrate different systems or services

• Example: Google Maps API allows developers to integrate maps and location data into their applications

We use a variety of tools and technologies to support our applications.

• We use monitoring tools like Nagios and New Relic to track application performance.

• We use scripting languages like Python and Bash to automate tasks and troubleshoot issues.

• We use version control systems like Git to manage code changes and deployments.

• We use virtualization technologies like Docker to create and manage application environments.

• We use database management systems like MySQL and MongoDB to sto...read more

As an application support engineer, I work with various tools and technologies to ensure smooth functioning of applications.

• Monitoring tools like Nagios, Zabbix, and AppDynamics are used to monitor application performance and detect issues.

• Ticketing tools like JIRA and ServiceNow are used to manage and track issues reported by users.

• Log analysis tools like Splunk and ELK stack are used to analyze application logs and troubleshoot issues.

• Database management tools like SQL Serv...read more

Inner joins are used to combine rows from two or more tables based on a related column between them.

• Inner joins return only the matching rows from both tables.

• The join condition is specified using the ON keyword followed by the column(s) to join on.

• Inner joins can be used to retrieve data from multiple tables based on a common column.

• Example: SELECT * FROM table1 INNER JOIN table2 ON table1.column = table2.column;

Problem management involves identifying, analyzing, and resolving recurring issues to prevent future incidents.

• Identify the root cause of the problem

• Document the problem and its resolution

• Implement corrective actions to prevent recurrence

• Monitor and track the effectiveness of the solution

• Collaborate with stakeholders to ensure continuous improvement

A supplementary report is an additional report that provides further information or details about a particular topic.

• Supplementary reports are often used in research studies to provide additional data or analysis that was not included in the main report.

• They can also be used in business to provide additional information about a project or proposal.

• Supplementary reports should be clearly labeled and referenced in the main report.

• Examples of supplementary reports include append...read more

To create a table, use the CREATE TABLE statement in SQL.

• Specify the table name after the CREATE TABLE keyword.

• List the column names and their data types within parentheses.

• Add any constraints or indexes as needed.

• Example: CREATE TABLE employees (id INT, name VARCHAR(50), age INT);

Main transaction report is a summary of all transactions processed within a specific time period.

• It provides an overview of the total number of transactions processed

• It includes details such as transaction type, amount, date and time

• It helps in identifying any discrepancies or errors in the transactions

• It is used for reconciliation and auditing purposes

• Examples include daily sales report, monthly financial report

Central Eod refers to the end of day process that is performed centrally for an organization.

• Central Eod involves the processing of all end-of-day transactions for an organization from a central location.

• It ensures that all transactions are processed accurately and in a timely manner.

• Central Eod may involve the generation of reports and the updating of databases.

• Examples of organizations that may use central Eod include banks, financial institutions, and retail chains.

Finacle support banking issue

• Understand the issue faced by the user

• Check the logs for any errors

• Identify the root cause of the issue

• Provide a solution or workaround to resolve the issue

• Ensure proper communication with the user and stakeholders

The SELECT command is used to retrieve data from a database table.

• SELECT is a fundamental SQL command used in database management systems.

• It allows you to specify the columns and rows you want to retrieve from a table.

• You can use various clauses like WHERE, ORDER BY, GROUP BY, etc. to filter and sort the data.

• The result of a SELECT query is a result set or a cursor containing the selected data.

• Example: SELECT * FROM employees;

• Example: SELECT name, age FROM customers WHERE age...read more

After day end backup process, what is the next step?

• Verify the backup was successful

• Check for any errors or warnings during the backup process

• Ensure the backup files are stored in a secure location

• Perform any necessary maintenance on the backup system

• Update any relevant documentation

The Next Day Begging process is a daily process that involves requesting for funds for the next day's operations.

• The process involves analyzing the previous day's expenses and projecting the expenses for the next day.

• The request for funds is then made to the appropriate department or individual.

• The process is important to ensure smooth operations and avoid any financial constraints.

• Examples of expenses that may be included in the request are salaries, utilities, and supplies.