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American Express Customer Support Executive Interview Questions and Answers for Experienced
Updated
31 Jul 2022
1 interview found
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Babita Verma
I applied via Naukri.com and was interviewed in Jan 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (1 Question)
- Q1. They ask very quick question like, why you wanna switch & would you be able to work in shifts. Add Answer
3
Aptitude Test Round
This was like, V&A round.
Quite easy you are doing it with focus.
Interview Preparation Tips
Interview preparation tips for other job seekers - Give your best, forgot about result.
We always do like, thinking how we sre performing while interviewing. So it's better focus on one thing st a time.
We always do like, thinking how we sre performing while interviewing. So it's better focus on one thing st a time.
Interview questions from similar companies
Edna.J. Rodrigues
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Oct 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (1 Question)
- Q1. 1) Introduction
2) Experience
3) salary expectation. Add Answer
3
One-on-one Round (1 Question)
- Q1. Salary discussion Add Answer
Customer Service Executive Interview Questions
JPMorgan Chase & Co.
Mutahir Pasha
posted on 14 Jun 2024
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Tell me something about yourself which is not on your resume? Add Answer
- Q2. Which metric is important? AHT or CSAT? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be Smart and Honest, rest all will work out automatically and you're in 💼
I applied via Company Website and was interviewed in Oct 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Technical Round (2 Questions)
- Q1. About self introduction and details Add Answer
- Q2. And family background View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - I don't ask in hr manager in congizent in team and discuss the interview process
Customer Service Manager Interview Questions
Ocwen Financial Solutions
Anonymous
posted on 28 Mar 2024
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Mar 2023.
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. Tell me about yourself. Add Answer
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Oct 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
HR Round (1 Question)
- Q1. 1) Introduction
2) Experience
3) salary expectation. Add Answer
3
One-on-one Round (1 Question)
- Q1. Salary discussion Add Answer
I applied via Recruitment Consultant and was interviewed in Dec 2020.
1 Interview Round
Interview Questions
- Q1. Changing from TL post coming down to CSE.
View Answers (2)
- Q2. I gave all explanation.
Add Answer
- Q3. Does not matter whatever You say. Profile was for collection executive and with 8 Years of being Top Revenue grossing agent with Promotion provided based on she...read more
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Value people based on thier Experience and not 10 minutes of Your interview.
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Nov 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
Assignment Round
Assessment of Aptitude, basic common understanding of day to day problems and thier management
3
One-on-one Round (1 Question)
- Q1. Even thiugh i prepared thoroughly, they wanted to know more about me as a person and were not too hard. Quite an amazing panel. Add Answer
4
HR Round (2 Questions)
- Q1. Why you want to work with HSBC Add Answer
- Q2. What are expectation in terms of salary Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be real, they would select you if they find you suitable, otherwise it would be you struggling on the job.
Senior Customer Service Executive Interview Questions
JPMorgan Chase & Co.
Anonymous
posted on 15 Jan 2020
I applied via Referral and was interviewed before Jan 2019.
4 Interview Rounds
Interview Questions
- Q1. Where do you see your self 5 years from now .
View Answers (1)
- Q2. Sell us a blue pen
View Answers (1)
- Q3. Speak on a topic ( women empowerment) (India's population) ( favourite city)
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Speak slow, crisp ,accurate ,clear in speach ,think before you make a statement , no grammatical errors, thought process while speaking is gaged .
Interview experience
Excellent
Difficulty level
Moderate
Duration
-
Result
Selected
I was interviewed in Oct 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2
HR Round (2 Questions)
- Q1. Self introduction Add Answer
- Q2. Speak on a topic Add Answer
3
Assignment Round
General communication and typing skills test
4
One-on-one Round (2 Questions)
- Q1. Self introduction Add Answer
- Q2. Previous company experience and general communication skills testing questions Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident
American Express Interview FAQs
How many rounds are there in American Express Customer Support Executive interview for experienced candidates?
American Express interview process for experienced candidates usually has 3 rounds. The most common rounds in the American Express interview process for experienced candidates are Resume Shortlist, One-on-one Round and Aptitude Test.
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American Express Customer Support Executive Reviews and Ratings
based on 6 reviews
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