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Amazon Web Services Cloud Support Engineer Interview Questions, Process, and Tips
Top Amazon Web Services Cloud Support Engineer Interview Questions and Answers
- Q1. How you will handle a production down environment?
- Q2. How internet works when you browse a site
- Q3. How DNS works and commands of network
Amazon Web Services Cloud Support Engineer Interview Experiences
15 interviews found
Anonymous
Selected
I applied via Referral and was interviewed before Apr 2023. There were 5 interview rounds.
(2 Questions)
- Q1. How you will handle a production down environment?
- Ans.
I will prioritize identifying the root cause, communicate with stakeholders, and work on resolving the issue as quickly as possible.
Quickly assess the situation to identify the root cause of the production down environment
Communicate with stakeholders to keep them informed about the issue and the steps being taken to resolve it
Work with the team to troubleshoot and resolve the issue as quickly as possible
Implement any ...
- Q2. Networking and OS basic questions
(2 Questions)
- Q1. Troubleshoot network down situation
- Ans.
To troubleshoot a network down situation, start by checking physical connections, rebooting devices, checking network configurations, and monitoring network traffic.
Check physical connections (cables, ports)
Reboot devices (routers, switches)
Check network configurations (IP addresses, subnet masks)
Monitor network traffic for any anomalies
- Q2. How internet works when you browse a site
- Ans.
When you browse a site, the internet works by sending data packets between your device and the website's server.
Your device sends a request to the website's server through your internet service provider (ISP)
The request is broken down into data packets which travel through various network devices like routers and switches
The server receives the request, processes it, and sends back data packets with the website's conte...
(2 Questions)
- Q1. How DNS works and commands of network
- Ans.
DNS is a system that translates domain names to IP addresses. Commands like nslookup and dig are used to troubleshoot DNS.
DNS stands for Domain Name System
DNS translates domain names to IP addresses
Commands like nslookup and dig are used to troubleshoot DNS
DNS operates through a hierarchical system of servers
- Q2. OS boot sequence
(1 Question)
- Q1. Amazon leadership principle
(1 Question)
- Q1. A scenario where you have solved a complex situation with minimal affect
Interview Preparation Tips
Skills evaluated in this interview
(2 Questions)
- Q1. OS concepts- boot, handshake, dhcp, dora
- Q2. Networking concepts
(2 Questions)
- Q1. Database concepts and Sql questions
- Q2. Datawarehousing concepts
(2 Questions)
- Q1. Previous project details
- Q2. Explain critical issue worked on
(2 Questions)
- Q1. Explain previous project in detail.
- Q2. Explain critical issue worked on.
Selected
I was interviewed in Aug 2024.
(1 Question)
- Q1. Networking questions
(1 Question)
- Q1. Operating system
(2 Questions)
- Q1. HR1 mostly managerial round it was
- Q2. HR2 it was also managerial round
(2 Questions)
- Q1. Linux boot process
- Q2. What happens when you type amazon.com
- Ans.
When you type amazon.com in a web browser, it sends a request to the Amazon servers, which then respond by sending back the website's content to be displayed on your screen.
Typing amazon.com in the browser's address bar triggers a DNS lookup to translate the domain name into an IP address.
The browser then sends an HTTP request to the Amazon servers, requesting the website's content.
The Amazon servers process the reques...
Skills evaluated in this interview
Amazon Web Services interview questions for designations
(1 Question)
- Q1. Basic bid data questions
(1 Question)
- Q1. Tell me about a situation when you had to sacrifice short term goal for long term goal
(1 Question)
- Q1. In depth Hadoop questions
Get interview-ready with Top Amazon Web Services Interview Questions
Technical questions on networking and OS
I applied via Referral and was interviewed before May 2023. There were 2 interview rounds.
Aptitude test was generic and behavioral support gotchas
(2 Questions)
- Q1. In-depth Windows OS level troubleshooting
- Ans.
Troubleshooting Windows OS at a deep level to identify and resolve issues
Start by checking event logs for any errors or warnings
Use built-in troubleshooting tools like Task Manager, Resource Monitor, and Event Viewer
Check for software conflicts or driver issues
Run system file checker (sfc /scannow) to repair corrupted system files
Consider performing a clean boot to isolate the issue
- Q2. Windows crash , BSOD, registry, OS boot process in depth
Interview Preparation Tips
- Windows Server
- Networking
Skills evaluated in this interview
Online self assessment followed by round 2(basic of OS, networking, databases), then round 3(technical work exp.) then round 4 with Manager discussion.
(1 Question)
- Q1. Question on os, networking, database,
(1 Question)
- Q1. Ansible, Jenkins, Docker, Sonarqube, Prometheus and grafana, Linux commands
Interview Preparation Tips
Interview Panel
(2 Questions)
- Q1. Explain Linux Boot process
- Ans.
Linux boot process involves several stages including BIOS, bootloader, kernel initialization, and user space initialization.
The process starts with the BIOS (Basic Input/Output System) which initializes hardware components.
The bootloader (GRUB or LILO) loads the kernel into memory and passes control to it.
The kernel initializes drivers, mounts the root file system, and starts the init process.
The init process starts us...
- Q2. IP, HTTP, HTTPS and other network protocols
String - anagrams grouping problem
(1 Question)
- Q1. Explain your weakness and how did you work on it?
- Ans.
I tend to be overly critical of my own work, but I have learned to embrace constructive feedback and use it to improve.
I used to struggle with accepting criticism and would often be too hard on myself.
To work on this weakness, I started seeking feedback from colleagues and supervisors.
I learned to view feedback as an opportunity for growth and improvement.
I actively sought out constructive criticism and implemented the...
Interview Preparation Tips
Skills evaluated in this interview
Selected
I applied via Campus Placement and was interviewed before Jun 2023. There were 3 interview rounds.
(1 Question)
- Q1. OS based round.
(1 Question)
- Q1. Networking based round
(1 Question)
- Q1. Amazon Leadership Principles
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Amazon Web Services Cloud Support Engineer Interview Process
based on 10 interviews in last 1 year
1 Interview rounds
- One-on-one Round
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Amazon Web Services Cloud Support Engineer Reviews and Ratings
based on 39 reviews
Rating in categories
|
Digital Associate
290
salaries
|  ₹2 L/yr - ₹4 L/yr |
|
Cloud Support Engineer
258
salaries
| ₹10 L/yr - ₹33.3 L/yr |
|
Cloud Support Associate
158
salaries
| ₹7.5 L/yr - ₹21.8 L/yr |
|
Cloud Engineer
90
salaries
| ₹8.1 L/yr - ₹36 L/yr |
|
Solution Architect
84
salaries
| ₹25 L/yr - ₹87.4 L/yr |
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