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Amazon Wfm Real Time Analyst Interview Questions and Answers

Updated 28 Aug 2024

Amazon Wfm Real Time Analyst Interview Experiences

2 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me a time you took a decision without informing your manager? What was the outcome? How would you proceed today if knowing what you know now?
  • Ans. 

    I once made a decision to change a scheduling process without informing my manager, resulting in improved efficiency. I would now communicate with my manager beforehand.

    • Identify the decision made without informing the manager

    • Discuss the outcome of the decision

    • Explain how the situation would be handled differently now

    • Highlight the importance of communication and collaboration with the manager

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. STAR QUESTIONS (Situation Task Action Results) Amazon has a bank of around 100 questions and they can do any of them, is kinda dumb honestly
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. What is VBA macros
  • Ans. 

    VBA macros are automated scripts written in Visual Basic for Applications to perform repetitive tasks in Microsoft Office applications.

    • VBA macros are used to automate tasks in Excel, Word, PowerPoint, and other Microsoft Office programs.

    • They can be used to create custom functions, automate data manipulation, and enhance productivity.

    • VBA code is written within the Office application and can be triggered by user actions ...

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. What are pivots and how is it useful
  • Ans. 

    Pivots are points of rotation or change in direction, often used in data analysis to summarize and analyze large datasets.

    • Pivots are used to summarize and analyze large datasets by reorganizing and restructuring the data.

    • They allow for easier visualization and interpretation of complex data relationships.

    • Pivots can help identify trends, patterns, and outliers in the data.

    • Common examples of pivots include pivot tables i...

  • Answered by AI

Skills evaluated in this interview

Wfm Real Time Analyst Interview Questions Asked at Other Companies

asked in IntouchCX
Q1. What is the correlation between service level & occupancy?
asked in Arise
Q2. What is Workforce management? What is Shrinkage? What is SLA Brid ... read more
asked in IKEA
Q3. How do you calculate SLA?
asked in IntouchCX
Q4. What is concurrency and formula of it?
asked in IKEA
Q5. what is SLA?

Interview questions from similar companies

I applied via Job Portal and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Mostly related to scenario based questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared to answer the questions related to situation handling, Mostly all the questions will be based on the scenarios and they will see how you're mananing tthem.

I applied via Referral and was interviewed in Oct 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Why u want to join BNB?
  • Q2. WFM Terminology each and every aspect
  • Ans. 

    WFM terminology refers to the specific language and jargon used in workforce management.

    • Adherence

    • Forecasting

    • Scheduling

    • Service level

    • Abandoned calls

    • Occupancy

    • Shrinkage

    • Intraday management

    • Real-time adherence

    • Agent utilization

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - NANANANANANANANANANANANANANANANANANANANANANANAN

I applied via Naukri.com and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Technical questions about wfm.and other stuff
Round 3 - HR 

(1 Question)

  • Q1. About the shift and other details and package

Interview Preparation Tips

Interview preparation tips for other job seekers - Just give a try It is definitely a good organization to work but more work

Amazon Interview FAQs

How many rounds are there in Amazon Wfm Real Time Analyst interview?
Amazon interview process usually has 2 rounds. The most common rounds in the Amazon interview process are Technical and One-on-one Round.
What are the top questions asked in Amazon Wfm Real Time Analyst interview?

Some of the top questions asked at the Amazon Wfm Real Time Analyst interview -

  1. What are pivots and how is it use...read more
  2. What is VBA mac...read more
  3. STAR QUESTIONS (Situation Task Action Results) Amazon has a bank of around 100 ...read more

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Amazon Wfm Real Time Analyst Salary
based on 6 salaries
₹4.2 L/yr - ₹7.5 L/yr
55% more than the average Wfm Real Time Analyst Salary in India
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