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Amazon Non Voice Customer Support Executive Interview Questions and Answers

Updated 24 Jul 2023

Amazon Non Voice Customer Support Executive Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Customer service related questions

Round 3 - One-on-one 

(5 Questions)

  • Q1. My self introduction
  • Q2. Customer service related questions
  • Q3. Customer support related questions
  • Q4. My impure on customer care related
  • Q5. Amazon working very helpful my Life it's my dream worl

Interview Preparation Tips

Interview preparation tips for other job seekers - My job is customer support related questions so I need very important my life of dream amezon jobs

I applied via Company Website and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

How to solve customer problems

Interview Preparation Tips

Interview preparation tips for other job seekers - Plz handle customers problems then. Customers happiness is our happiness🤩

Non Voice Customer Support Executive Interview Questions Asked at Other Companies

asked in Axis Bank
Q1. If the sitution is going to be worst you are a leader of team who ... read more
asked in IntouchCX
Q2. Find out the error in the sentences based on grammar
asked in Examity
Q3. How you wl handle the customers
asked in IntouchCX
Q4. Talk 2 minutes on a topic

Amazon Interview FAQs

How many rounds are there in Amazon Non Voice Customer Support Executive interview?
Amazon interview process usually has 2-3 rounds. The most common rounds in the Amazon interview process are Resume Shortlist, Aptitude Test and One-on-one Round.
What are the top questions asked in Amazon Non Voice Customer Support Executive interview?

Some of the top questions asked at the Amazon Non Voice Customer Support Executive interview -

  1. Amazon working very helpful my Life it's my dream w...read more
  2. My impure on customer care rela...read more
  3. Customer service related questi...read more

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Amazon Non Voice Customer Support Executive Reviews and Ratings

based on 2 reviews

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

5.0

Salary

5.0

Job security

5.0

Company culture

5.0

Promotions

5.0

Work satisfaction

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