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Amazon Interview Questions, Process, and Tips
Top Amazon Interview Questions and Answers
- Q1. What is the difference between a good customer service and bad customer service?
- Q2. What's the role of customer service associate?
- Q3. How will you deal if the customer is angry?
Amazon Interview Experiences
52 interviews found
Anonymous
I applied via Referral and was interviewed before Jul 2020. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Where do I see myself in 10 years
- Q2. My expectations from the job
- Ans.
To provide excellent customer service and exceed customer expectations.
Deliver prompt and friendly service to customers
Resolve customer issues and complaints effectively
Maintain a positive and professional attitude
Demonstrate product knowledge and provide accurate information
Adapt to different customer personalities and needs
Work well in a team and collaborate with colleagues
Meet or exceed performance targets
Continuous...
- Q3. Why I wish to work at Amazon
Interview Preparation Tips
I was interviewed in Aug 2020.
Interview Questionnaire
1 Question
- Q1. Sentence completion, passage reconstruction, email writing
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Jul 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. I was asked normal questions like was I able to do night shift ,plus was I comfortable with voice skill, and was I comfortable with chat too..
- Ans. I told as on I am comfortable with voice as well as chat.and fine with night shifts
- Q2. I was asked do you stay in pune and in hostel or with family
- Ans. I answered I stay in pune and with family
Interview Preparation Tips
What people are saying about Amazon
I applied via Naukri.com and was interviewed in Mar 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. General questions like introduce myself and what I feel about doing this job
Interview Preparation Tips
Amazon interview questions for designations
I applied via Referral and was interviewed before Jan 2020. There were 4 interview rounds.
Interview Questionnaire
5 Questions
- Q1. Introduce yourself/Tell me something about yourself.
- Q2. Why should we hire you?
- Q3. Are you okay with rotational shifts?
- Q4. What salary do you expect?
- Q5. Would you be able to work in a challenging environment and handle pressure?
Interview Preparation Tips
Get interview-ready with Top Amazon Interview Questions
I applied via Campus Placement and was interviewed before Oct 2019. There were 6 interview rounds.
Interview Questionnaire
4 Questions
- Q1. What is your biggest strength
- Q2. My biggest strength is that I am capable enough to adapt the ambiance, I can fit myself in an ambiance without many difficultly and hence I become good learner
- Q3. Where do you see yourself after 5 years
- Q4. I see myself in a position where I can make adequate usage of my skills which gives me feel of success as for me success is the satisfactory feeling of minimal wastage of skills with maximum output
Interview Preparation Tips
Customer Service Associate Jobs at Amazon
I applied via Referral and was interviewed before Apr 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. About myself
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Mar 2021. There were 2 interview rounds.
Interview Preparation Tips
- Develop skill set
I applied via Walk-in and was interviewed before Oct 2019. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Aptitude, grammar, personal infofmation
Interview Preparation Tips
I was interviewed before May 2016.
Interview Preparation Tips
Experience: I was in a very casual mood.
Amazon Interview FAQs
Some of the top questions asked at the Amazon Customer Service Associate interview for experienced candidates -
The duration of Amazon Customer Service Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
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Amazon Interviews By Designations
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- Show more
Interview Questions for Popular Designations
- Customer Service Executive Interview Questions
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- Show more
Amazon Interview Process
based on 22 interviews
4 Interview rounds
- Aptitude Test Round
- HR Round - 1
- HR Round - 2
- Personal Interview1 Round
Interview Questions from Similar Companies
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Amazon Customer Service Associate Reviews and Ratings
based on 1.3k reviews
Rating in categories
|
Customer Service Associate
4.2k
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Transaction Risk Investigator
3.1k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Associate
2.9k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Senior Associate
2.5k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Program Manager
2.1k
salaries
| ₹0 L/yr - ₹0 L/yr |
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