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Amazon Interview Questions, Process, and Tips
Top Amazon Interview Questions and Answers
- Q1. What is the difference between a good customer service and bad customer service?
- Q2. What's the role of customer service associate?
- Q3. How will you deal if the customer is angry?
Amazon Interview Experiences
55 interviews found
I applied via Job Fair and was interviewed in Aug 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Explain about Voice Process job?
- Q2. What kind of Sales person are you?
- Ans.
I am a consultative salesperson who focuses on building relationships and understanding the customer's needs.
I prioritize listening to the customer and asking questions to understand their pain points.
I offer solutions that are tailored to the customer's specific needs.
I follow up with the customer to ensure their satisfaction and build long-term relationships.
I am knowledgeable about the product or service I am sellin...
(2 Questions)
- Q1. Why you quit your previous job?
- Q2. What is your salary expectation?
Interview Preparation Tips
- Spoken English
Never stop job searching even when you're employed.
I applied via Walk-in and was interviewed in Sep 2022. There were 4 interview rounds.
This test is available on website.
Where you can prepare yourself.
(1 Question)
- Q1. They will ask about achievement and experiance of your work.
(1 Question)
- Q1. Be polite and confident say about yourself.
Interview Preparation Tips
Aliha Asad
Selected
I applied via Amazon and was interviewed before Nov 2023. There were 2 interview rounds.
Women empowerment and many more
(1 Question)
- Q1. How was your last weekend
What people are saying about Amazon
Selected
I applied via Naukri.com and was interviewed before Mar 2023. There was 1 interview round.
(2 Questions)
- Q1. Tell me something about your hometown
- Q2. How can you manage working in night shifts?
Amazon interview questions for designations
(3 Questions)
- Q1. Why do you want to join customer service?
- Q2. Why do you not want to go to some other companies?
- Q3. What are your expectations with the company
(1 Question)
- Q1. Please introduce yourself in breif
Interview Preparation Tips
Get interview-ready with Top Amazon Interview Questions
Selected
I applied via Referral and was interviewed before Sep 2022. There were 4 interview rounds.
English test for basic English communication
Basic entroduction and English spoken test
(2 Questions)
- Q1. Nothing particular
- Q2. Nothing particular question
Interview Preparation Tips
Customer Service Associate Jobs at Amazon
Customer Service Associate Interview Questions & Answers
Mohd Fuzail Ullah Khan
posted on 14 Oct 2023
Selected
I applied via Referral and was interviewed before Oct 2022. There were 3 interview rounds.
Difficult to clear because few of us belong to different education field or subject
(1 Question)
- Q1. I gave an interview on different position but they selected me on different position
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Aug 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. About yourself and your work history?
- Q2. Why do you want to join this position?
- Q3. Why do you want to leave your current job?
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed in Jul 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. There were four rounds. You will get in YouTube about the details if you search "Amazon Customer service Associate " online Assessment.
- Ans.
Apart from you tube, you can download Able Jobs App from your play store, where you will get full tip and tricks with question practice set to crack the test. Awesome app for people who is searching job.
Interview Preparation Tips
Interview Questionnaire
2 Questions
- Q1. Wanted Work from home
- Q2. Is this flexible
Interview Preparation Tips
Amazon Interview FAQs
Some of the top questions asked at the Amazon Customer Service Associate interview for experienced candidates -
The duration of Amazon Customer Service Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
Tell us how to improve this page.
Amazon Interviews By Designations
- Amazon Software Developer Interview Questions
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- Show more
Interview Questions for Popular Designations
- Customer Service Executive Interview Questions
- Customer Care Executive Interview Questions
- Customer Support Executive Interview Questions
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- Senior Customer Relationship Officer Interview Questions
- Engineer- Customer Support Interview Questions
- Customer Executive Interview Questions
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- Show more
Amazon Interview Process
based on 25 interviews
4 Interview rounds
- Aptitude Test Round
- HR Round - 1
- HR Round - 2
- Personal Interview1 Round
Interview Questions from Similar Companies
Fast track your campus placements
Amazon Customer Service Associate Reviews and Ratings
based on 1.3k reviews
Rating in categories
|
Customer Service Associate
4.1k
salaries
|  ₹0.6 L/yr - ₹6 L/yr |
|
Transaction Risk Investigator
3.1k
salaries
| ₹2 L/yr - ₹6.1 L/yr |
|
Associate
2.9k
salaries
| ₹0.8 L/yr - ₹7 L/yr |
|
Senior Associate
2.5k
salaries
| ₹2 L/yr - ₹10.5 L/yr |
|
Program Manager
2.2k
salaries
| ₹9 L/yr - ₹37 L/yr |
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