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Amazon Customer Care Executive Interview Questions and Answers for Freshers
Amazon Customer Care Executive Interview Experiences for Freshers
10 interviews found
Anonymous
Selected
I applied via Walk-in and was interviewed in Apr 2024. There were 2 interview rounds.
(3 Questions)
- Q1. Company kaisi hai ?
- Q2. Company me work form home hay kay ?
- Q3. Company me Kitna payment hay
(4 Questions)
- Q1. Company mein Sab machine barabar kam kar rahi hai kya ?
- Q2. Yes work very simple
- Q3. Work form home hay kay ?
- Q4. Company me Kitna payment hay ?
Selected
I applied via Company Website and was interviewed in Jan 2024. There were 2 interview rounds.
(4 Questions)
- Q1. My self Only My education My Skils
- Q2. My education My Work Skils My knowledge
- Q3. My knowledge My self
- Q4. My knowledge My lifestyle My education My habes
My behaviour
My education
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed in Apr 2023. There were 2 interview rounds.
(3 Questions)
- Q1. What is your short goal
- Ans. To accept the hard work from organisation
- Q2. I am fresher that
- Q3. I real want to learn new things
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Mar 2023. There were 2 interview rounds.
Tips for success: To do well in a GD at Amazon, you should focus on listening actively to others' viewpoints and contributing meaningfully to the discussion. Avoid interrupting others or dominating the conversation. You should also try to showcase your leadership skills by taking initiative and encouraging others to participate. Finally, make sure you have a good understanding of the topic and can express your ideas clearly and concisely
On a scale of 1 to 5, how strongly do you agree with the following statement: 'I am willing to go above and beyond to ensure customer satisfaction, even if it means putting in extra effort and time.'"
Interview Preparation Tips
Amazon interview questions for designations
Selected
I applied via Company Website and was interviewed before Jun 2022. There were 3 interview rounds.
Amcat Assesment that test your communication and listening skills
(4 Questions)
- Q1. Verbal round in which they want to know whether you are doing something else as well and your planning towards your future as if they are buying you.
- Q2. Is there anything you are pursuing?
- Q3. Are you okay with the rotational shift?
- Q4. What is your future planning towards your study?
Selected
I applied via Walk-in and was interviewed before Aug 2023. There was 1 interview round.
(1 Question)
- Q1. Past work experience
- Ans.
I have 3 years of experience in customer service roles, including handling inquiries, resolving complaints, and providing product information.
Handled customer inquiries via phone, email, and chat
Resolved customer complaints in a timely and professional manner
Provided product information and assistance to customers
Collaborated with other departments to ensure customer satisfaction
Interview Preparation Tips
Answer all questions honestly
Selected
I applied via Job Fair and was interviewed before Oct 2022. There were 4 interview rounds.
(1 Question)
- Q1. Any Topic like Women Empowerment
(1 Question)
- Q1. Versnat online test
(1 Question)
- Q1. Work Experience, Critical thinking, Awareness about company, Goals going forward.
Interview Preparation Tips
- Mobile
- technology
- Social Media
I applied via Naukri.com and was interviewed in Sep 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Why do you want to work in Amazon
Interview Preparation Tips
I applied via Referral and was interviewed in Sep 2020. There were 5 interview rounds.
Interview Questionnaire
4 Questions
- Q1. What is customer service, how do we deal with customer service
- Ans.
Customer service is the assistance and support provided to customers before, during, and after a purchase or interaction.
Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information, resolving issues, and ensuring customer satisfaction.
Effective communication, empathy, and problem-solving skills are essential in customer service.
Examples of customer service include...
- Q2. Active listening is must
- Q3. Having good communication skills
- Q4. Be flexible
Interview Preparation Tips
pullela aravind
I was interviewed before Sep 2016.
Interview Preparation Tips
Experience: Choosed my own topic and conveyed confidently
Tips: be prepared for any kind of the topic
Round: Test
Experience: a test on communication and verbal skills
Tips: be prepared in grammatical skills
Duration: 1 hour
Total Questions: 60
Skills: Communication And Confidence
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Amazon Interview FAQs
The duration of Amazon Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Amazon Customer Care Executive Interview Process for Freshers
based on 3 interviews in last 1 year
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Rating in categories
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Customer Service Associate
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|  ₹0.6 L/yr - ₹6 L/yr |
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| ₹2.3 L/yr - ₹6.5 L/yr |
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Associate
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| ₹0.8 L/yr - ₹6.7 L/yr |
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| ₹2 L/yr - ₹10 L/yr |
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