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Amazon Development Centre India Customer Service Executive Interview Questions and Answers for Experienced

Updated 5 Jan 2025

Amazon Development Centre India Customer Service Executive Interview Experiences for Experienced

6 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

How to give service a customer when i will have in this company ?

Round 3 - Assignment 

About customer service.

Interview Preparation Tips

Topics to prepare for Amazon Development Centre India Customer Service Executive interview:
  • Sales
Interview preparation tips for other job seekers - do not determineder about you aim.plz cold your mind and stay in your way. dont panic about your situation.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2023. There were 3 interview rounds.

Round 1 - Assignment 

English questions where you need to fill in the blanks, check the correct grammar and so on

Round 2 - Assignment 

Versent test, repeat the sentence, sentence formations

Round 3 - HR 

(2 Questions)

  • Q1. Basic questions about your last jobs and why you wants to join
  • Q2. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - You need good communication skills only that is required

Customer Service Executive Interview Questions Asked at Other Companies for undefined

asked in iEnergizer
Q1. 3. What do you mean by Customer service? What is BPO?
asked in IntouchCX
Q2. What do you know about ecommerce?
asked in IntouchCX
Q3. What are the benefits of using ecommerce services rather than goi ... read more
asked in Flipkart
Q4. What do you understand by the name customer service
Q5. Why you want to join teleperformance ?
Round 1 - Technical 

(1 Question)

  • Q1. Not fixed in every 6 to 12 month amazon changed their interview process or rounds. So please check versent test for amazon on youtube.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please check versent test for Amazon on YouTube.

What people are saying about Amazon Development Centre India

View All
a catalog associate
3d
AI take over or ??
30 highly paid catalog associates in my team were terminated with a reason of " AI tools taking over" their process...is the e-com giant adopting an AI take over or any other reason
Got a question about Amazon Development Centre India?
Ask anonymously on communities.

Interview Questionnaire 

1 Question

  • Q1. There were four rounds.first two were basic third was computer based have to be fast in typing and little English vocabulary would do good.The interview is not as tough but for people who are really lookin...

Amazon Development Centre India interview questions for designations

 Customer Service Associate

 (46)

 Customer Service Representative

 (2)

 Senior Customer Service Associate

 (2)

 Customer Care Executive

 (12)

 Customer Support Executive

 (8)

 Customer Service Associate 2

 (1)

 Service Leader

 (1)

 Customer Support Associate

 (10)

I applied via Company Website and was interviewed before Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Everthing was virtual

Interview Preparation Tips

Interview preparation tips for other job seekers - The assessment contained Engliah language test, grammar, memory test.

I applied via Referral and was interviewed before Feb 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. More of grammar
  • Q2. Grammatical questions.. framing of sentences

Interview Preparation Tips

Interview preparation tips for other job seekers - It's tough but can b given if you concentrate

Interview questions from similar companies

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why do you want us to hire you?
  • Ans. It is a renowned company. Working for you would give me the opportunity to build upon my experience and skills in communication & sales as part of what I know would be a really inspiring and rewarding environment, based upon what I’ve heard about your company.
  • Answered Anonymously

Interview Preparation Tips

Topics to prepare for Wipro Customer Service Executive interview:
  • Google search
Interview preparation tips for other job seekers - If you want to impress your interviewer & get the job.

1. Share some fun facts & showcase your personality while introducing yourself.

2. Then focus on how you can help the company & how the company can help you in building your career.

3. Be negotiable” to demonstrate your flexibility in terms of salary.

4. Make sure the position aligns with your long-term goals.


All the best!

I applied via Recruitment Consulltant and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - HR 

(10 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Why are you looking for a change?
  • Q6. Where do you see yourself in 5 years?
  • Q7. What are your strengths and weaknesses?
  • Q8. Tell me about yourself.
  • Q9. Why do you think that you are fit for this job that you have applied for?
  • Q10. Would you be able to keep speaking to our customers just like you speak to your friends for long hours without getting tired?

Interview Preparation Tips

Topics to prepare for Wipro Customer Service Executive interview:
  • Personality Development
  • Communication Skills
  • Fluent English Speaking
  • Computer Basics
Interview preparation tips for other job seekers - After the 1st round of my interview, I had to wait for a long time before getting to know the outcome of my 1st round. It was almost the entire day that I sat at the reception skipping lunch just waiting for what`s next. 1st round was at 9am & I was responded with the next move at around 4pm,which kind of sounds like a long time but the thing to be noted is that not everybody held onto with me for their response...Rather we were just 3 members out of 8 who were patient enough to hold onto & we all 3 got selected at the end of the day.

So, my suggestion is that some good companies might check on your patience levels by making you wait for long hours at the interview itself but don`t run away saying that it`s taking too long.. Be cool & patient so that the popular saying "Patience Pays" would come to pass in your job hunt.

Interview Questionnaire 

1 Question

  • Q1. Reading credit card quires.

Interview Questionnaire 

1 Question

  • Q1. About our self or if u have NY process knoweledge

Amazon Development Centre India Interview FAQs

How many rounds are there in Amazon Development Centre India Customer Service Executive interview for experienced candidates?
Amazon Development Centre India interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the Amazon Development Centre India interview process for experienced candidates are Assignment, Case Study and HR.
What are the top questions asked in Amazon Development Centre India Customer Service Executive interview for experienced candidates?

Some of the top questions asked at the Amazon Development Centre India Customer Service Executive interview for experienced candidates -

  1. There were four rounds.first two were basic third was computer based have to be...read more
  2. Not fixed in every 6 to 12 month amazon changed their interview process or roun...read more
  3. Grammatical questions.. framing of senten...read more

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Amazon Development Centre India Customer Service Executive Interview Process for Experienced

based on 2 interviews

1 Interview rounds

  • Assignment Round
View more
Amazon Development Centre India Customer Service Executive Salary
based on 885 salaries
₹1.2 L/yr - ₹5.8 L/yr
14% more than the average Customer Service Executive Salary in India
View more details

Amazon Development Centre India Customer Service Executive Reviews and Ratings

based on 204 reviews

4.3/5

Rating in categories

4.1

Skill development

4.3

Work-life balance

4.2

Salary

4.2

Job security

4.4

Company culture

3.6

Promotions

4.0

Work satisfaction

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