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Automatic Data Processing (ADP)

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based on 2.9k Reviews

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Automatic Data Processing (ADP) Customer Support Associate Interview Questions and Answers

Updated 9 Jan 2025

Automatic Data Processing (ADP) Customer Support Associate Interview Experiences

1 interview found

Customer Support Associate Interview Questions & Answers

user image Anonymous

posted on 9 Jan 2025

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Walk me through the resume
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Walk me through the resume
    • Add your answer
  • Q2. Salary expectation
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just speak confidently and make sure to know everything mentioned on the resume

Top trending discussions

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Interview Tips & Stories
2w
amanchoudhari
Verified Icon
·
student at
Pune Institute of Computer Technology, Pune
SAP Labs Interview Experience | On-Campus | SAP Basis Consultant
I participated in SAP Labs' 2025 placement drive at Pune Institute of Computer Technology (PICT) for the SAP Basis Consultant role. The process included three rounds: an aptitude + CS fundamentals test, a group discussion (GD), and a technical + HR interview. In the GD, I confidently initiated the discussion on "Being Famous vs Being Knowledgeable," supporting my points with examples. During the interview, I discussed my resume, internship experience with Node.js, PostgreSQL, and Prisma ORM, and machine learning models like Random Forest Regression. I also explained my problem-solving approach and adaptability to new technologies. I was one of the five students selected, and it was a great learning experience. My advice to future aspirants: Be thorough with your resume, practice aptitude and CS fundamentals, and work on communication skills. #Experiences #interviewexperiences #Experiences-QnA
Got a question about Automatic Data Processing (ADP)?
Ask anonymously on communities.

Interview questions from similar companies

Customer Support Associate Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 20 Nov 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Assessment and in final round They ask me to talk about the topic of the phone which I’m using it.
    • Add your answer
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Assessment and documents submission
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I prefer for the people can join 247.ai because the companies culture and environment is really good,working with the company feels we are gaining knowledge and getting an good experience.

Customer Support Associate Interview Questions & Answers

Google user image Anonymous

posted on 25 Aug 2022

I applied via Company Website and was interviewed in Jul 2022. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. What do you think Google Operations Center does?
  • Ans. 

    Google Operations Center is responsible for managing and monitoring Google's infrastructure and services.

    • Google Operations Center oversees the operation and maintenance of Google's data centers.

    • They monitor the performance and availability of Google's services, such as Google Search, Gmail, and Google Cloud Platform.

    • The center handles incident management and response to ensure minimal downtime and quick resolution of i...

    • Answered by AI
    View 3 more amswers
  • Q2. Explain your Educational Background and your previous work (if you have any)
    • View 1 more amswer
  • Q3. What would motivate you to come to work every day?
    • Add your answer
  • Q4. How would you handle an irate customer?
  • Ans. 

    I would listen to their concerns, empathize with them, and offer a solution to their problem.

    • Remain calm and professional

    • Listen actively to their concerns

    • Empathize with their situation

    • Apologize for any inconvenience caused

    • Offer a solution to their problem

    • Follow up to ensure their satisfaction

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in your answers. Explain carefully.

Customer Service Representative Interview Questions & Answers

Adobe user image Anonymous

posted on 13 Apr 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. He asked me to give a introduction
    • Add your answer
  • Q2. He asked me to tell something about my last job
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Round 1 was hr round then vna round took place after that final round , overall experience was quite good

Customer Support Executive Interview Questions & Answers

Zoho user image Anonymous

posted on 27 Nov 2022

I applied via Walk-in and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. HR - about self introduction
    • Add your answer
  • Q2. What is motivation for middle class boys !
  • Ans. 

    Middle class boys are motivated by financial stability, career growth, and social status.

    • Financial stability is a major motivator for middle class boys as they often come from families with limited resources.

    • Career growth and opportunities for advancement are also important motivators as they seek to improve their economic status.

    • Social status and recognition from peers and society can also be a driving force for motiv...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Listen first then learn it, without motivation we will never get anything

Customer Service Associate Interview Questions & Answers

Amdocs user image Anonymous

posted on 12 Dec 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Tell me something about yourself.
    • Add your answer
  • Q2. Do you know about our company
    • Add your answer
  • Q3. What you can do when you have 24 hours of free
    • Add your answer
  • Q4. What are your hobbies
    • Add your answer
  • Q5. Do u have any questions for me
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be relax at the time of the interview afterall hr is also a human.

Customer Support Executive Interview Questions & Answers

Microsoft Corporation user image Anonymous

posted on 26 Feb 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Why do you want to join MS
    • Add your answer

Engineer- Customer Support Interview Questions & Answers

Salesforce user image Kumar Ankit Singh

posted on 14 Dec 2021

I applied via Company Website and was interviewed in Nov 2021. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. In technical round, they asked questions on core java.
    • Add your answer
  • Q2. In managerial the question was situation based
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be clear with the basics

Customer Support Associate Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 12 Aug 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via campus placement at S R K R Engineering College, Bhimavaram and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

BEST GIFT RECEIVED TILL NOW

Round 2 - One-on-one 

(1 Question)

  • Q1. How long will you work with this company
  • Ans. 

    I plan to work with this company for the long term, as I am looking for stability and growth opportunities.

    • I am committed to growing within the company and taking on new challenges

    • I value stability and long-term relationships with employers

    • I am excited about the potential for growth and advancement within the company

    • Answered by AI
    Add your answer

Customer Support Associate Interview Questions & Answers

Google user image Anonymous

posted on 25 Aug 2022

I applied via Company Website and was interviewed in Jul 2022. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. What do you think Google Operations Center does?
  • Ans. 

    Google Operations Center is responsible for managing and monitoring Google's infrastructure and services.

    • Google Operations Center oversees the operation and maintenance of Google's data centers.

    • They monitor the performance and availability of Google's services, such as Google Search, Gmail, and Google Cloud Platform.

    • The center handles incident management and response to ensure minimal downtime and quick resolution of i...

    • Answered by AI
    View 3 more amswers
  • Q2. Explain your Educational Background and your previous work (if you have any)
    • View 1 more amswer
  • Q3. What would motivate you to come to work every day?
    • Add your answer
  • Q4. How would you handle an irate customer?
  • Ans. 

    I would listen to their concerns, empathize with them, and offer a solution to their problem.

    • Remain calm and professional

    • Listen actively to their concerns

    • Empathize with their situation

    • Apologize for any inconvenience caused

    • Offer a solution to their problem

    • Follow up to ensure their satisfaction

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in your answers. Explain carefully.
More about working at Automatic Data Processing (ADP)

Automatic Data Processing (ADP) Interview FAQs

How many rounds are there in Automatic Data Processing (ADP) Customer Support Associate interview?
Automatic Data Processing (ADP) interview process usually has 2 rounds. The most common rounds in the Automatic Data Processing (ADP) interview process are HR and One-on-one Round.

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Low Confidence means the data is based on a small number of responses received from the candidates.

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Automatic Data Processing (ADP) Salaries in India
Senior Member Technical
1.6k salaries
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₹7 L/yr - ₹21.1 L/yr

Senior Process Associate
1.4k salaries
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₹2 L/yr - ₹8.2 L/yr

Analyst
1.3k salaries
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₹3.3 L/yr - ₹10.5 L/yr

Consultant
1.2k salaries
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₹10 L/yr - ₹40 L/yr

Member Technical
867 salaries
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₹4 L/yr - ₹12 L/yr

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