Automatic Data Processing (ADP) Customer Support Associate Interview Questions and Answers

Q1. What do you think Google Operations Center does?
Ans. 
Google Operations Center is responsible for managing and monitoring Google's infrastructure and services.
• Google Operations Center oversees the operation and maintenance of Google's data centers.

• They monitor the performance and availability of Google's services, such as Google Search, Gmail, and Google Cloud Platform.

• The center handles incident management and response to ensure minimal downtime and quick resolution of i...read more
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Q2. Explain your Educational Background and your previous work (if you have any)
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Q3. What would motivate you to come to work every day?
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Q4. How would you handle an irate customer?
Ans. 
I would listen to their concerns, empathize with them, and offer a solution to their problem.
• Remain calm and professional

• Listen actively to their concerns

• Empathize with their situation

• Apologize for any inconvenience caused

• Offer a solution to their problem

• Follow up to ensure their satisfaction
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Q1. He asked me to give a introduction
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Q2. He asked me to tell something about my last job
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Q1. Tell me about your self
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Q2. Where do you see yourself in 5 years
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Q1. Tell me about your self
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Q2. Resume related questions
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Q1. HR - about self introduction
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Q2. What is motivation for middle class boys !
Ans. 
Middle class boys are motivated by financial stability, career growth, and social status.
• Financial stability is a major motivator for middle class boys as they often come from families with limited resources.

• Career growth and opportunities for advancement are also important motivators as they seek to improve their economic status.

• Social status and recognition from peers and society can also be a driving force for motiv...read more
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Q1. Tell me something about yourself.
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Q2. Do you know about our company
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Q3. What you can do when you have 24 hours of free
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Q4. What are your hobbies
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Q5. Do u have any questions for me
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Q1. Interview with the hiring manager Answering background questions such as ''tell me about yourself''
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Q2. ''how do you see yourself in 5 years''
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Panel interview with the team leaders (4).

Answering competency based questions such as ''tell e about a time when you work under pressure''...

Writing an example of how you would solve an issue with a client

Q1. Why do you want to join MS
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