AccorHotels Housekeeping Assistant Interview Questions and Answers

Q1. Introduction your self and family
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Q1. Chemical, background
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Q1. Family, quality
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Q1. Tell me about your self What is housekeeping
Ans. 
Housekeeping involves maintaining cleanliness and orderliness in various settings such as hotels, hospitals, and offices.
• Housekeeping is the process of cleaning and organizing a space to ensure it is neat and presentable.

• It involves tasks such as dusting, vacuuming, mopping, and sanitizing surfaces.

• Housekeeping also includes making beds, changing linens, and replenishing supplies.

• In a hotel, housekeeping staff may also...read more
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Q2. Function of principal management
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Principal management involves overseeing and directing the main functions of an organization.
• Setting goals and objectives

• Allocating resources

• Managing finances

• Developing policies and procedures

• Ensuring compliance with regulations

• Monitoring performance

• Making strategic decisions

• Leading and motivating employees

• Maintaining relationships with stakeholders
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Q1. Brief introduction about career?
Ans. 
I have been working in the housekeeping industry for the past 5 years, gaining experience in maintaining cleanliness and providing excellent service.
• Started my career as a housekeeping assistant at a hotel, where I learned the basics of cleaning and organizing rooms

• Promoted to a housekeeping supervisor after 2 years, responsible for managing a team and ensuring high standards of cleanliness

• Attended training programs on...read more
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Q2. Advantages and disadvantage of previous company
Ans. 
The previous company had a supportive work environment but lacked opportunities for growth.
• Advantage: Supportive work environment

• Advantage: Good team dynamics

• Disadvantage: Limited opportunities for growth

• Disadvantage: Lack of career development programs

• Disadvantage: Low salary compared to industry standards
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Q3. Tell me about yourself ?
Ans. 
I am a detail-oriented and hardworking individual with experience in housekeeping. I take pride in maintaining cleanliness and creating a comfortable environment for guests.
• Experienced in performing various housekeeping tasks such as cleaning, sanitizing, and organizing

• Knowledgeable in using different cleaning equipment and chemicals

• Ability to follow instructions and work independently

• Strong attention to detail and tim...read more
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Q4. Why are going to us?
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Q1. Tell me about your self what is housekeeping?
Ans. 
Housekeeping is the maintenance and cleanliness of a building or facility.
• Housekeeping involves tasks such as cleaning, organizing, and maintaining the cleanliness of various areas.

• Housekeeping assistants are responsible for ensuring that rooms, common areas, and facilities are kept clean and tidy.

• They may perform tasks such as dusting, vacuuming, mopping floors, changing linens, and restocking supplies.

• Housekeeping al...read more
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Q1. What questions are akesd Marriott situational interview?
Ans. Tell me about a time you had to use outside a date to come to a dicision.
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Q1. Tell about convincing a customer
Ans. 
Convincing a customer requires understanding their needs and providing a solution that meets those needs.
• Listen actively to the customer's concerns and needs

• Provide relevant information and benefits of the product/service

• Address any objections or hesitations the customer may have

• Offer a solution that meets the customer's needs and budget

• Follow up with the customer to ensure satisfaction and address any further concerns
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Q2. Then relationshipanagement
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Q3. Personal details and work
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