AccorHotels Senior Sales Manager Interview Questions and Answers

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Q1. Discussed about Inventory, Sale and COL
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Q1. Discussed about Inventory, Sale and COL
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Q1. What can you tell us about yourself?
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Q2. What about food safety ?
Ans. 
Food safety ensures that food is handled, prepared, and stored to prevent foodborne illnesses and contamination.
• Proper storage: Keep perishable items refrigerated to slow bacterial growth. Example: Store raw meat on the bottom shelf to prevent drips.

• Cooking temperatures: Ensure food is cooked to safe internal temperatures. Example: Chicken should reach 165°F (75°C) to kill harmful bacteria.

• Cross-contamination preventio...read more
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Q1. What can you tell us about yourself?
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Q2. What is the food safety?
Ans. 
Food safety ensures that food is safe to eat, preventing foodborne illnesses through proper handling, preparation, and storage.
• Proper cooking temperatures: Cook meat to safe internal temperatures (e.g., chicken to 165°F).

• Cross-contamination prevention: Use separate cutting boards for raw meat and vegetables.

• Safe storage: Refrigerate perishable foods within two hours to prevent bacterial growth.

• Personal hygiene: Wash ha...read more
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Q1. What is your greatest strength and weakness?
Ans. 
My greatest strength is my ability to effectively communicate and collaborate with team members. My weakness is that I can be overly detail-oriented at times.
• Strength: Effective communication and collaboration

• Weakness: Being overly detail-oriented

• Strength: Ability to motivate and inspire team members

• Weakness: Difficulty in saying 'no' to additional tasks

• Strength: Strong problem-solving skills

• Weakness: Impatience when t
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Q2. How do you deal with an upset customer?
Ans. 
When dealing with an upset customer, it is important to remain calm, empathize with their concerns, actively listen, apologize if necessary, offer a solution, and follow up to ensure satisfaction.
• Remain calm and composed

• Empathize with the customer's concerns

• Actively listen to understand their issue

• Apologize sincerely if necessary

• Offer a solution or alternative

• Follow up to ensure customer satisfaction
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