Oberoi Group of Hotels Housekeeper Interview Questions and Answers

Quant,Logical Reasoning

Simple Aptitude and Case study

Q1. Tell me about yourself.
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Q1. What are the basic principles and golden rules of accounting?
Ans. 
Basic principles of accounting ensure accurate financial reporting and consistency in financial statements.
• 1. Accrual Principle: Revenue is recognized when earned, not when received. Example: A service provided in December is recorded in December, even if payment is received in January.

• 2. Consistency Principle: Once an accounting method is adopted, it should be used consistently. Example: If a company uses straight-lin...read more
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Q2. Could you provide a brief self-introduction?
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Dynamic executive with over 15 years of experience in strategic leadership, driving innovation, and fostering team collaboration.
• Proven track record in leading cross-functional teams to achieve organizational goals, such as increasing revenue by 30% in two years.

• Expertise in developing and implementing strategic initiatives that enhance operational efficiency, exemplified by a 25% reduction in costs through process opt...read more
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Q3. We need to ready help 3 property
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Q1. General question about self and past experience
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Q1. Related to department
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Q1. Tell me about u self What About u r ex role
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Q2. What about u r pricies role
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Q1. Basic Information
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Q2. What is your current salary?
Ans. 
I am currently earning $50,000 per year.
• Provide the exact salary amount without hesitation.

• Be honest and transparent about your current salary.

• Avoid providing a range or vague answer.

• Example: My current salary is $50,000 per year.
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Q3. Why to join JW Marriot?
Ans. 
JW Marriott offers a prestigious brand, excellent career growth opportunities, and a supportive work environment.
• Prestigious brand known for luxury and exceptional service

• Opportunities for career growth and advancement within the company

• Supportive work environment with a focus on employee well-being and development
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Q4. What's salary expectation?
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My salary expectation is in line with industry standards for a Housekeeping Manager position.
• Research average salaries for Housekeeping Managers in the area

• Consider years of experience and level of responsibility

• Be prepared to negotiate based on benefits and perks offered
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Job knowledge of current

Q1. Why to join this property?
Ans. 
I am drawn to this property for its reputation for exceptional service and commitment to guest satisfaction.
• Strong reputation for exceptional service

• Commitment to guest satisfaction

• Opportunities for growth and development

• Desire to be part of a successful team
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Q2. Salary expectation
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A Housekeeping Attitude Test evaluates an individual's qualities, skills, and mindset essential for housekeeping roles. It focuses on:

1. Cleanliness Awareness – Understanding hygiene and maintaining standards.


2. Behavior and Attitude – Being polite and professional with guests.


3. Time Management – Completing tasks efficiently.


4. Teamwork – Collaborating well with colleagues.


5. Problem-Solving – Handling issues calmly under pressure.


6. Client Satisfaction – Meeting guests' needs effectively.

A housekeeping case study is a practical scenario used to assess problem-solving, decision-making, and operational skills in housekeeping.

Example:

A guest complains about dirty linens and odors in a fully booked hotel. The test evaluates how you:

1. Resolve the guest's issue immediately.


2. Maintain cleanliness standards.


3. Manage staff workload effectively.


4. Prevent future issues

Q1. The HR duties for housekeeping include managing and supporting housekeeping staff to ensure efficient operations and a clean, hygienic environment. Key responsibilities are: 1. Recruitment and Staffing H...read more
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