Accenture Senior Service Management Analyst Interview Questions and Answers

GD was related to introducing ourselves

Q1. Tell me about yourself
Add your answer
Q2. Porter's 5 forces
Add your answer

Q1. Basic hr question
Add your answer
Q2. Tell me about yourself
Ans. 
I am a recent graduate with a degree in Business Administration and a passion for leadership and problem-solving.
• Graduated with a degree in Business Administration

• Passionate about leadership and problem-solving

• Completed internships in marketing and finance

• Involved in student organizations such as the Business Club
Answered by AI
Add your answer
Q3. Why you want to join tcs
Ans. 
I want to join TCS because of its reputation for innovation, global presence, and opportunities for growth.
• TCS is known for its cutting-edge technology solutions and innovation in the IT industry

• TCS has a strong global presence with offices in multiple countries, providing opportunities for international exposure

• TCS offers a structured career growth path with opportunities for learning and development

• I admire TCS's com...read more
Answered by AI
Add your answer
Q4. Future and option
Add your answer
Q5. Explain balance sheet
Ans. 
Balance sheet is a financial statement that shows a company's assets, liabilities, and shareholders' equity at a specific point in time.
• Balance sheet provides a snapshot of a company's financial position

• It consists of three main components: assets, liabilities, and shareholders' equity

• Assets are what the company owns, liabilities are what it owes, and shareholders' equity is the difference between the two

• The balance sh...read more
Answered by AI
Add your answer
Q6. Income statement
Add your answer

It is the Coding test

Q1. Talk about your knowledge
Add your answer
Q2. What the KPI And what is ERP, give me one example
Ans. 
KPI stands for Key Performance Indicator, which are measurable values that demonstrate how effectively a company is achieving key business objectives. ERP stands for Enterprise Resource Planning, which is a software system that integrates various functions of an organization.
• KPIs are used to evaluate the success of an organization in reaching its strategic and operational goals

• Examples of KPIs include revenue growth, c...read more
Answered by AI
Add your answer
Q3. Introduce yourself
Add your answer
Q4. What is process mining
Ans. 
Process mining is a technique used to analyze business processes by examining event logs to identify patterns, trends, and areas for improvement.
• Process mining involves extracting insights from event logs to understand how processes are actually being executed.

• It helps identify bottlenecks, inefficiencies, and deviations from the intended process flow.

• By visualizing the process flow, organizations can optimize processe...read more
Answered by AI
Add your answer
Q5. What the benefits of using celonis platform
Ans. 
Celonis platform offers benefits such as process optimization, real-time insights, and automation.
• Process optimization: Celonis helps identify inefficiencies in processes and suggests improvements.

• Real-time insights: Users can track and analyze processes in real-time, allowing for quick decision-making.

• Automation: Celonis automates repetitive tasks, saving time and reducing errors.

• Improved transparency: Provides a clea...read more
Answered by AI
Add your answer

1 hr, maths and English

Q1. Tell me about yourself
Add your answer
Q2. Are you proficient in excel
Add your answer

Mathematics and resigning