Upload Button Icon Add office photos
filter salaries All Filters

15777 Accenture Jobs

Service Management Senior Analyst

5-8 years

₹ 10.9 - 16.7L/yr (AmbitionBox estimate)

tooltip
This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Pune

1 vacancy

Service Management Senior Analyst

Accenture

posted 15d ago

Job Description




Skill required:
Business Reporting & Governance - Reporting Analytics


Designation:
Service Management Senior Analyst


Qualifications:
Any Graduation


Years of Experience:
5 - 8 Years


What would you do?
The Business Reporting and Governance vertical helps to deploy and deliver robust tracking mechanism for SLA/KPI or any other operations on a day-to-day basis. The Governance team will be responsible for contractual compliance of various aspects of contract like Governance, Reporting, Incident Management, Change Management and Survey Management along with driving automation and analytics. Assessing, managing, using, improving, monitoring, maintaining, and protecting organizational information through a system of decision rights and accountabilities for information related processes, executed according to agreed-upon models which describe who can take what actions, with what information, when, under what circumstances and using what methods. Candidate who is good in excel and MIS reports are looked at for these skillsIn Reporting and Analytics, you will have to prepare management reports and analysis, both recurring and ad-hoc. This includes focusing on tracking business performance through trusted data and insights while actively managing employee behaviors.


What are we looking for?
Effective communication and organization skills with Polished, professional presence Client and Stakeholder Management experience. Experience in reporting of contractual metrics and operational KPIs Demonstrate ability to achieve customer satisfaction through a managed service framework. Facilitation skills and Virtual teaming experience Adaptability to change. Effective collaboration skills and experience Adept in working across a heavily matrixed organization. Proficient in MS Office with advance knowledge in excel formulas. Ability to create Nice & User friendly excel / Bi dashboards. Ability to create meaningful presentation through PowerPoint. Knowledge in Power Automate, Power Apps, Powerbi Automation abilities using VBA Macro's Good Understanding of processes like (e.g., F&A, Marketing Operations, HR, Procurement and Supply Chain) People / Team Management

Roles and Responsibilities: Work on one or more projects. Ensure Daily / Weekly / Monthly Reports are delivered on time with accuracy. Deliver ad hoc reports. Connect with stakeholders to understand the business requirement and deliver the reports accordingly. Should have ability to perform Analysis on historical data and generate insights by finding trends in data to spot any anomaly to the stake holders. Drive Value Add's by automating reports / processes to drive and bring in efficiency. Connect with Stakeholders and drive governance around performance metrics. Individual Contributor or Manage a team dedicated for the assignment and drive performance.


Qualifications

Any Graduation

Employment Type: Full Time, Permanent

Read full job description

Accenture Interview Questions & Tips

Prepare for Accenture Senior Service Management Analyst roles with real interview advice

What people at Accenture are saying

4.1
 Rating based on 14 Senior Service Management Analyst reviews

Likes

Good working condition sometimes

  • Skill development - Good
    +2 more
Dislikes

Senior management is some times hopeless and useless

    Read 14 Senior Service Management Analyst reviews

    Senior Service Management Analyst salary at Accenture

    reported by 148 employees with 4-15 years exp.
    ₹6.6 L/yr - ₹16.7 L/yr
    At par with the average Senior Service Management Analyst Salary in India
    View more details

    What Accenture employees are saying about work life

    based on 54.1k employees
    65%
    85%
    68%
    76%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Accenture Benefits

    Free Transport
    Cafeteria
    Work From Home
    Gymnasium
    Health Insurance
    Soft Skill Training +6 more
    View more benefits

    Compare Accenture with

    TCS

    3.7
    Compare

    Cognizant

    3.8
    Compare

    Capgemini

    3.8
    Compare

    Infosys

    3.7
    Compare

    Wipro

    3.7
    Compare

    Genpact

    3.9
    Compare

    LTIMindtree

    3.8
    Compare

    Deloitte

    3.8
    Compare

    IBM

    4.0
    Compare

    Nagarro

    4.0
    Compare

    Tech Mahindra

    3.5
    Compare

    Amazon

    4.1
    Compare

    Google

    4.4
    Compare

    PwC

    3.4
    Compare

    NTT Data Information Processing Services

    4.0
    Compare

    Mphasis

    3.4
    Compare

    Ernst & Young

    3.4
    Compare

    HCLTech

    3.5
    Compare

    JPMorgan Chase & Co.

    4.0
    Compare

    Optum

    4.0
    Compare

    Similar Jobs for you

    Senior Analyst at Accenture Solutions Pvt Ltd

    Mumbai

    5-8 Yrs

    ₹ 7-10 LPA

    Senior Analyst at Accenture Solutions Pvt Ltd

    Mumbai

    5-8 Yrs

    ₹ 7-10 LPA

    Senior Analyst at Accenture Solutions Pvt Ltd

    Bangalore / Bengaluru

    5-8 Yrs

    ₹ 7-10 LPA

    Senior Analyst at Accenture Solutions Pvt Ltd

    Noida

    5-8 Yrs

    ₹ 7-10 LPA

    Senior Analyst at Accenture Solutions Pvt Ltd

    Chennai

    5-8 Yrs

    ₹ 7-10 LPA

    Senior Analyst at Accenture Solutions Pvt Ltd

    Jaipur

    5-8 Yrs

    ₹ 7-10 LPA

    Senior Analyst at Accenture Solutions Pvt Ltd

    Chennai

    5-8 Yrs

    ₹ 7-10 LPA

    Reporting Analyst at Accenture Solutions Pvt Ltd

    Bangalore / Bengaluru

    3-5 Yrs

    ₹ 5-7 LPA

    Measurement and Report Specialist at Accenture Solutions Pvt Ltd

    Bangalore / Bengaluru

    7-11 Yrs

    ₹ 9-13 LPA

    Service Management Lead at Accenture Solutions Pvt Ltd

    Bangalore / Bengaluru

    3-7 Yrs

    ₹ 9-13 LPA

    Service Management Senior Analyst

    5-8 Yrs

    Pune

    15d ago·via naukri.com

    Financial Plan & Analysis Specialist

    7-11 Yrs

    Bangalore / Bengaluru

    16hr ago·via naukri.com

    Recruiting Specialist

    7-11 Yrs

    Mumbai

    16hr ago·via naukri.com

    Banking Operations Associate

    1-3 Yrs

    Chennai

    16hr ago·via naukri.com

    Application Lead

    7-12 Yrs

    Bangalore / Bengaluru

    16hr ago·via naukri.com

    Financial Plan & Analysis Senior Analyst

    5-8 Yrs

    Bangalore / Bengaluru

    16hr ago·via naukri.com

    Software Development Engineer

    3-8 Yrs

    Noida, Bangalore / Bengaluru

    16hr ago·via naukri.com

    GN - Strategy - MC - CFO EV ERP Platforms Consultant

    3-8 Yrs

    Gurgaon / Gurugram

    16hr ago·via naukri.com

    S&C GN - T&O - OA -Consultant

    4-6 Yrs

    Bangalore / Bengaluru

    16hr ago·via naukri.com
    write
    Share an Interview