Accenture Business Advisory Analyst Interview Questions and Answers

Q1. Tell me about yourself
Ans. 
Experienced customer service advisor with a passion for helping customers and resolving issues efficiently.
• Over 5 years of experience in customer service roles

• Strong communication and problem-solving skills

• Ability to remain calm and professional in high-pressure situations

• Proven track record of exceeding customer satisfaction goals

• Example: In my previous role at XYZ Company, I consistently received positive feedback fr...read more
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Q2. Why did you leave your last company?
Ans. 
Seeking new challenges and opportunities for growth.
• Desire for career advancement

• Looking for a new challenge

• Seeking better work-life balance
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Q1. Describe your previous KPI
Ans. 
Handled an average of 50 customer inquiries per day with a 95% resolution rate
• Maintained a high level of customer satisfaction by resolving issues efficiently

• Met or exceeded daily targets for number of inquiries handled and resolution rate

• Utilized effective communication skills to address customer concerns and provide solutions
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Q2. Why do you want to join tech-m?
Ans. 
I want to join tech-m because of its reputation for innovation and commitment to customer satisfaction.
• I am impressed by tech-m's track record of developing cutting-edge technology solutions.

• I am excited about the opportunity to work in a dynamic and fast-paced environment.

• I believe that tech-m's focus on customer satisfaction aligns with my own values and goals.

• I am eager to contribute my skills and expertise to help
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English and advisor role

Q1. Communication skills
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Q2. What is advisor role
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Q1. What is the first advise for Justin
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Q2. What is the first time bijness devlopement advisor
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Q3. Anything people satyfay for the first advise for Justin
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Q4. Any idea about the sell
Ans. 
Yes, I have an idea about the sell.
• I am familiar with the products and services we offer.

• I have experience in sales and customer service.

• I am knowledgeable about current promotions and discounts.

• I am confident in my ability to communicate the value of our offerings to customers.
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Q5. Any work for Team leader supervisor Bijness devlopement
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Q6. Any questions for Justin Bieber performs during the sell
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Q1. Where do you see yourself?
Ans. 
I see myself as a Process Advisor in a leadership role, guiding teams towards operational excellence.
• I envision myself leading a team of process experts, implementing efficient workflows and driving continuous improvement.

• I see myself collaborating with cross-functional teams to identify bottlenecks and develop strategies for streamlining processes.

• I imagine taking on challenging projects, leveraging my expertise to op...read more
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Q2. Why should we hire you?
Ans. 
I have the necessary skills, experience, and passion to excel in this role.
• I have a strong background in process improvement and optimization.

• I have successfully implemented process improvements in my previous roles, resulting in increased efficiency and cost savings.

• I am highly analytical and detail-oriented, which allows me to identify areas for improvement and develop effective solutions.

• I am a strong communicator a...read more
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Q1. What is Human resource management
Ans. 
Human resource management is the process of managing an organization's employees, from recruitment to retirement.
• It involves activities such as hiring, training, performance evaluation, and compensation.

• HR managers ensure compliance with labor laws and regulations.

• They also develop policies and procedures to create a positive work environment and promote employee engagement.

• Examples of HR functions include payroll, ben...read more
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Q2. What is marketing and what is sales
Ans. 
Marketing is the process of creating awareness and interest in a product or service, while sales is the act of closing a deal and exchanging the product or service for money.
• Marketing involves researching, promoting, and distributing a product or service to a target audience.

• Sales involves building relationships with potential customers, identifying their needs, and persuading them to make a purchase.

• Marketing is a bro...read more
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Q1. Direct interview with manager about work experience your future role or vision in company down 2 to 3 years.....why left previous company, stability
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Q2. Why you left previous company
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Q3. Stability issue wat plan in genpact for 2 to 3 years
Ans. 
Genpact offers stability through various initiatives such as career growth opportunities, employee engagement programs, and competitive compensation packages.
• Genpact provides career growth opportunities to its employees, allowing them to develop their skills and advance within the company.

• The company also has employee engagement programs that promote a positive work environment and foster a sense of community among emp...read more
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Q1. Tell me about your self
Ans. 
I am a highly experienced legal advisor with a strong background in corporate law and contract negotiation.
• Over 10 years of experience as a legal advisor

• Specialize in corporate law and contract negotiation

• Successfully handled complex legal cases and provided strategic advice to clients

• Proficient in legal research, drafting legal documents, and conducting negotiations

• Strong analytical and problem-solving skills

• Excellent...read more
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Q2. Technical questions related to Project
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Q1. Interviewer deep dived into process related questions
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Q1. What was the chalalnce you have faced in your last company and how you over come with that.
Ans. 
In my last company, the challenge I faced was managing a high volume of client requests while also meeting strict deadlines.
• Handling a large number of client requests

• Meeting tight deadlines

• Maintaining quality of work

• Prioritizing tasks effectively

• Improving time management skills
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