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Business Advisory Analyst

3-5 years

Navi Mumbai

Business Advisory Analyst

Accenture

posted 4hr ago

Job Description



Skill required: Supply Chain - Warranty Management

Designation: Business Advisory Analyst

Qualifications:BE/Diploma in Automobile

Years of Experience:3 to 5 years


  • What would you do? Verification and analysis of Technical Assistance Tickets based on available external support resources (Parts catalog, Dealer Assist & Standard response time)
  • Implement practices to improve operational efficiencies
  • Investigate ticket solutions & take appropriate decision a process SME and take initiatives to improve team performance
  • Diagnose complex automotive tickets and support dealer with an effective and quick solution to fix the concern
  • Control Module diagnosis as per new technology in Automotive
  • Implement practices to improve operational efficienciesThe service involves offering support to the repairer who is facing challenges in diagnosing or fixing a technical issue with a vehicle under repair. This assistance encompasses several steps:comprehending and pinpointing the issue, ensuring the repairer has exhausted all available resources and followed the client s recommendations.In Warranty Management, you will be working on defining warranty offerings; run outsourced after-sales warranty support and entitlement programs; evaluate customer feedback and planned versus actual costs of warranty coverage; use warranty data analytics to reduce cost and improve product quality; increase recoveries from suppliers and design and deploy warranty solutions. The team also works on the verification and analysis of warranty claims based on available and external resources - a portal with supporting information.

    What are we looking for? BE/Diploma in Mechanical/Automobile Engineering Experience as a Technician with high-end automotive brands Certified Level 4 Technician from a premium passenger vehicle dealership Proficient in control module diagnosis and electrical testing Strong communication skillsAuthorized HV battery certification (Senior Authorized Person for Battery)

    Roles and Responsibilities:
  • In this role you are required to do analysis and solving of lower-complexity problems
  • Your day to day interaction is with peers within Accenture before updating supervisors
  • In this role you may have limited exposure with clients and/or Accenture management
  • You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments
  • The decisions you make impact your own work and may impact the work of others
  • You will be an individual contributor as a part of a team, with a focused scope of work
  • Please note that this role may require you to work in rotational shifts

     Qualifications 

    BE,Diploma in Automobile

  • Employment Type: Full Time, Permanent

    Read full job description

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    What people at Accenture are saying

    3.4
     Rating based on 22 Business Advisory Analyst reviews

    Likes

    Great place to work

    • Skill development - Good
    • +4 more
    Dislikes

    Promotion and Appraisal

    Read 22 Business Advisory Analyst reviews

    Business Advisory Analyst salary at Accenture

    reported by 205 employees with 2-9 years exp.
    ₹3.5 L/yr - ₹10.6 L/yr
    11% less than the average Business Advisory Analyst Salary in India
    View more details

    What Accenture employees are saying about work life

    based on 56k employees
    65%
    85%
    67%
    75%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Accenture Benefits

    Free Transport
    Cafeteria
    Work From Home
    Gymnasium
    Health Insurance
    Soft Skill Training +6 more
    View more benefits

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