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24/7 Customer Interview Questions, Process, and Tips for Freshers

Updated 15 Mar 2025

Top 24/7 Customer Interview Questions and Answers for Freshers

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24/7 Customer Interview Experiences for Freshers

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Interview Questions & Answers

user image Anonymous

posted on 9 Sep 2022

I applied via Walk-in and was interviewed before Sep 2021. There were 4 interview rounds.

Round 1 - Assignment 

It will be containing 4 stage. All are based on English and some general mathematics question, it is not so tough to clear. just be confident.

Round 2 - Aptitude Test 

Just normal question and personal introduction.

Round 3 - Typing Test 

(1 Question)

  • Q1. They will check your speed and accuracy.
Round 4 - Group Discussion 

Normal discussion about job profile and work culture of company.

Interview Preparation Tips

Topics to prepare for 24/7 Customer interview:
  • Basic english
  • maths percentage
Interview preparation tips for other job seekers - Just be confident while talking. And be real.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. They will ask you your self Intro, Just communication is enough, its easy
  • Q2. Sometimes they ask about a topic, sometimes not
Round 3 - Aptitude Test 

This round you need to take chat test, Its easy, Just speed is enough

Interview Preparation Tips

Interview preparation tips for other job seekers - Mainly they focus on communication.
Dont work, If you are a Graduate, Especially you are a PG holder, I request
Coz, maybe you might take time in finding a job on your preference, but work in a small firm as accountant or something, even though salary is less,
Dont work in customer support.

I applied via Referral

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Typing test, vocabulary, chat simulation

Interview Preparation Tips

Interview preparation tips for other job seekers - Be attentive at training before assignment you will clear

Digital Interaction Advisor Interview Questions asked at other Companies

Q1. How you will Run a web camera with out Internet to cloud?
View answer (2)

I applied via LinkedIn and was interviewed in Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Why BPO? How will you achieve your sales target?
  • Ans. 

    BPO offers a dynamic work environment and opportunities for growth.

    • BPO provides a dynamic work environment with diverse challenges.

    • It offers opportunities for growth and career advancement.

    • Working in a BPO allows me to develop strong communication and problem-solving skills.

    • I enjoy interacting with customers and providing excellent service.

    • BPO industry is constantly evolving, providing new learning opportunities.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell them that you are flexible and ready to work any time as per business requirement

Quality Analyst Interview Questions asked at other Companies

Q1. How you will maintain the balance between operations and quality so that they do not have any conflicts of interest
View answer (3)

24/7 Customer interview questions for popular designations

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 NON Voice Process

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 Customer Care Executive

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I applied via Walk-in and was interviewed in Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 
Round 3 - Technical 

(1 Question)

  • Q1. Tell about yourself .....?
  • Ans. Just tell genuine answers please don't be very nervous or scared
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be casual genuine. And answer comfortably and be honest

Interview Questionnaire 

3 Questions

  • Q1. Tell me about youself .
  • Ans. 

    I am a dedicated and motivated individual with a strong background in customer service and problem-solving.

    • Customer service-oriented

    • Strong problem-solving skills

    • Excellent communication skills

    • Detail-oriented

    • Team player

  • Answered by AI
  • Q2. Basic introduction question
  • Q3. Why you want to join in BPO industry
  • Ans. 

    I want to join the BPO industry because it offers a dynamic work environment, opportunities for growth, and the chance to develop valuable skills.

    • Dynamic work environment: The BPO industry is known for its fast-paced and ever-changing nature, which keeps me engaged and motivated.

    • Opportunities for growth: BPO companies often provide various career advancement opportunities, allowing me to progress and reach my full pote...

  • Answered by AI

NON Voice Process Interview Questions asked at other Companies

Q1. What is mortgage value
View answer (35)

Jobs at 24/7 Customer

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I applied via Referral and was interviewed in Sep 2021. There was 1 interview round.

Round 1 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Where do you see yourself in 5 years?
  • Q6. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Cool and Confidence, answer for every question is it correct or wrong don't loose our confidence.

Interview Questionnaire 

2 Questions

  • Q1. It will be easy only..anyone can clear it. They oly ask abt shift salary and they r will be aptitude it will also be easy you just need to concentrate on it.
  • Q2. Say yes to all their questions...never say you have future plans... and be bold and confident when u speak.

I applied via Recruitment Consultant and was interviewed in Jun 2021. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Reason for choosing BPO
  • Q2. Why do you choose 24/7

Interview Preparation Tips

Interview preparation tips for other job seekers - I suggest to be bold not to get tension while answering the questions and better to be fluent in English

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (40)

Interview Questionnaire 

1 Question

  • Q1. I attended through recruiting agencies, Wasn't asked much in the company, I was asked to give typing test for which I was given time to prepare. Onboarding process was vey smooth and good

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are good at English it will be easier for you to get hired in the company

Customer Service Representative Interview Questions asked at other Companies

Q1. 4) What is the difference between BPO and KPO?
View answer (3)

24/7 Customer Interview FAQs

How many rounds are there in 24/7 Customer interview for freshers?
24/7 Customer interview process for freshers usually has 2-3 rounds. The most common rounds in the 24/7 Customer interview process for freshers are HR, Resume Shortlist and One-on-one Round.
How to prepare for 24/7 Customer interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 24/7 Customer. The most common topics and skills that interviewers at 24/7 Customer expect are Customer Service, customer support, Customer Handling, International Voice Process and Communication Skills.
What are the top questions asked in 24/7 Customer interview for freshers?

Some of the top questions asked at the 24/7 Customer interview for freshers -

  1. What is your capacity of control your min...read more
  2. Salep Enterdacoti and what is your g...read more
  3. What is Customer serv...read more
How long is the 24/7 Customer interview process?

The duration of 24/7 Customer interview process can vary, but typically it takes about less than 2 weeks to complete.

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24/7 Customer Interview Process for Freshers

based on 16 interviews

Interview experience

3.9
  
Good
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3.5/5

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3.3

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3.6

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2.9

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3.3

Work satisfaction

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