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24/7 Customer Quality Analyst Interview Questions and Answers

Updated 31 Jan 2022

24/7 Customer Quality Analyst Interview Experiences

1 interview found

I applied via LinkedIn and was interviewed in Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Why BPO? How will you achieve your sales target?
  • Ans. 

    BPO offers a dynamic work environment and opportunities for growth.

    • BPO provides a dynamic work environment with diverse challenges.

    • It offers opportunities for growth and career advancement.

    • Working in a BPO allows me to develop strong communication and problem-solving skills.

    • I enjoy interacting with customers and providing excellent service.

    • BPO industry is constantly evolving, providing new learning opportunities.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell them that you are flexible and ready to work any time as per business requirement

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed in Mar 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me something about yourselyoir roles and responsibilities in the last company Current job applied job description Why u left your last company Movie you recently watched About your last company Y...

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview went for 15-20 mins
There rounds of interview (hr, v&a, ops). It depends upon process to process. In some process they might not go for v&a
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Shine and was interviewed in Nov 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. OOPS concepts to be explained
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. They discuss about more of the basics to advance technical queries on the product they recruiting you
  • Q2. How s the Azure pricing
  • Ans. 

    Azure pricing is based on usage and offers various pricing options.

    • Azure pricing is pay-as-you-go, meaning you only pay for what you use

    • There are different pricing tiers based on services and resources

    • Discounts are available for long-term commitments or reserved instances

  • Answered by AI

Skills evaluated in this interview

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Pena nd paper test consisting of many long aptitude questions. No MCQ

Round 3 - Aptitude Test 

Now the questions get tougher. Questions run for pages. Read it carefully and crack it

Round 4 - Technical 

(2 Questions)

  • Q1. About QA, about manual testing
  • Q2. Asks to solve many more questions
Round 5 - HR 

(1 Question)

  • Q1. About yourself, package details etc

Interview Preparation Tips

Interview preparation tips for other job seekers - The process may take upto 10 hrs. We need the patience and also the rounds of aptitude we néed to stay focused. Then be honest with Technical HR then we can crack it
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - Aptitude Test 

Easy c programming aptitude

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Basic program and time management question

Round 2 - Coding Test 

Aabbcc print this
kaviya count the character

I appeared for an interview before Mar 2021.

Round 1 - Technical 

(1 Question)

  • Q1. 1 hour- basic question about DB, SQL, Cloud.
Round 2 - Technical 

(1 Question)

  • Q1. Case study on Data migration process and tools. 4- 5 question on solution
Round 3 - Technical 

(1 Question)

  • Q1. Trchnical question basics and advance both.
Round 4 - HM and AA round 

(1 Question)

  • Q1. Scenario based questions on situation. Mostly problem solving skill.

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep your basics clear.
Go throug Microsoft documentaion at least basics and intermediate level.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
Round 2 - Technical 

(1 Question)

  • Q1. Tell me about yourself
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Jul 2023. There were 4 interview rounds.

Round 1 - Aptitude Test 

Basic to medium aptitude and c and java based coding questions

Round 2 - Coding Test 

2 questions where given to solve in 2 hours

Round 3 - Technical 

(2 Questions)

  • Q1. Sql based questions
  • Q2. Dsa based questions
Round 4 - HR 

(2 Questions)

  • Q1. Rideles question
  • Q2. Basic interview questions

Interview Preparation Tips

Interview preparation tips for other job seekers - U need to be ready for any kind of questions from basic of cs course

24/7 Customer Interview FAQs

How many rounds are there in 24/7 Customer Quality Analyst interview?
24/7 Customer interview process usually has 2 rounds. The most common rounds in the 24/7 Customer interview process are Resume Shortlist and One-on-one Round.
How to prepare for 24/7 Customer Quality Analyst interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 24/7 Customer. The most common topics and skills that interviewers at 24/7 Customer expect are Quality Analysis, Quality Audit, Call Audit, Call Monitoring and Call Quality.

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24/7 Customer Quality Analyst Salary
based on 85 salaries
₹2.5 L/yr - ₹5 L/yr
18% less than the average Quality Analyst Salary in India
View more details

24/7 Customer Quality Analyst Reviews and Ratings

based on 25 reviews

3.7/5

Rating in categories

3.6

Skill development

2.9

Work-life balance

2.3

Salary

4.4

Job security

4.0

Company culture

2.8

Promotions

3.1

Work satisfaction

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