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3.8

based on 1.6k Reviews

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Hyderabad / Secunderabad
Customer Success, Service & Operations

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ValueLabs Customer Success, Service & Operations Department Salaries in Hyderabad / Secunderabad

based on 217 latest salaries
Designation Avg Annual Salary Open Jobs

Scrum Master

9 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹7.2 L/yr - ₹16.6 L/yr

HR Manager

15 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹13.2 L/yr - ₹16.8 L/yr

PMO Analyst

9 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹7.2 L/yr - ₹9.2 L/yr

Associate Operations Manager

13 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹9.9 L/yr - ₹12.7 L/yr

System Engineer

4 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹3.8 L/yr - ₹6 L/yr

Customer Service Agent

1 year exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹2 L/yr - ₹2.5 L/yr

Senior Lead

6 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹5 L/yr - ₹6.4 L/yr

Customer Service Representative

1 year exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹1.7 L/yr - ₹2.2 L/yr

Senior Technology Engineer

9 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹16.2 L/yr - ₹20.7 L/yr

Operations Associate

4 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

Benefit Analyst

3 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹3 L/yr - ₹3.9 L/yr

Manager Sales & Operations

10 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹16.7 L/yr - ₹21.3 L/yr

Legal Executive

1 year exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹3.7 L/yr - ₹4.8 L/yr

VBA Developer

12 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹17.8 L/yr - ₹22.8 L/yr

Technical Support Manager

14 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹16.2 L/yr - ₹20.7 L/yr

Customer Support Specialist

6 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹8.1 L/yr - ₹10.4 L/yr

Change Manager

3 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹5 L/yr - ₹6.3 L/yr

Technical Support Lead

8 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹7.7 L/yr - ₹9.9 L/yr

Customer Support Representative

2 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹2.1 L/yr - ₹2.6 L/yr

Senior Customer Service Associate

2 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.3 L/yr

Last Updated: 14 Dec, 2024

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2w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Salary related reviews for ValueLabs

3.2

Rated by 47 employees for salary & benefits

Chat Support Executive (working remotely)

Contractual

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 20 May 2023
2.0
 for  Salary and Benefits

Likes

Good contractual job with salary on time and work from home.

Dislikes

They only care about your CSAT & DSAT, salary is low compared other companies. If you perform well for 3 weeks no appraisal but when you don't perform well for even one week manager tries to warn about your performance and threghten about they will mark as under performer if apply for any other companies. Overall if you want to earn few bucks and want fixed work hours you join this company but don't expect any growth in future best for part time for students.

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QA Automation Engineer in Hyderabad / Secunderabad

Full Time

 · 

Engineering - Software & QA Department

4.0
  •  posted on 20 Dec 2024
3.0
 for  Salary and Benefits

Likes

Good colleagues compared to other service based companies like wipro,TechM. If we are lucky we get good client. Adapts new technologies and innovations. Work life balance depends on project. 6 months hike, but last appraisal was a blast.

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Dislikes

...for Devops related jobs. If working mainly on Testing/web development it's good. Too much Fixed salary and so more income tax deduction.

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Senior Quality Engineer in Hyderabad / Secunderabad

Full Time

 · 

Engineering - Software & QA Department

4.0
  •  posted on 01 Aug 2024
4.0
 for  Salary and Benefits

Likes

All good.

Dislikes

Recently they have started Variable pay component in salary which is not good. Variable pay they offered is 1 Lakh but hardly we don't get atleast half of the amount....Only drawback I found 🙃

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Module Lead in Hyderabad / Secunderabad

Full Time

 · 

Engineering - Software & QA Department

3.0
  •  posted on 20 Jan 2024
2.0
 for  Salary and Benefits

Likes

1. WFH 2. Salary on time

Dislikes

1. Company politics 2. Management take steps back from employees when they need their support and management have terrible discussion making. They make you agree to work on unassigned project and if something happens they back off and will say it’s all employees fault. 3. There is no up-skill courses

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DOT NET Developer in Hyderabad / Secunderabad

Full Time

 · 

Engineering - Software & QA Department

5.0
  •  posted on 07 Aug 2023
3.0
 for  Salary and Benefits

Likes

The team and managers are pretty encouraging and very welcoming to the newly joined employees. My manager in particular encouraged me and supported me in anything and everything I did.

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Dislikes

...gies and it's difficult to switch to other projects that use newer technologies. And there isn't much increase in pay for some employees.

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see more salary related reviews

ValueLabs interview questions by designations

Senior Software Engineer (14)Software Engineer (10)System Analyst (7)Senior Analyst (5)
View all 165 interview experiences

Know more about ValueLabs Hyderabad / Secunderabad

More about working at ValueLabs

ValueLabs Salary FAQs

How much does ValueLabs pay per year?
The average ValueLabs salary ranges from approximately ₹1.5 Lakh to ₹2 Lakhs per year for a HR Trainee and ₹22.4 Lakhs to ₹52 Lakhs per year for a Senior Architect. Salary estimates are based on 217 ValueLabs salaries received from various employees of ValueLabs. ValueLabs employees rate the overall salary and benefits package 3.2/5 stars.
What is the highest salary in ValueLabs?
The highest-paying job at ValueLabs is a Senior Architect with a salary of ₹22.4 Lakhs to ₹52 Lakhs per year. The top 10% of employees earn more than ₹24.50 lakhs per year. The top 1% earn more than a whopping ₹38.57 lakhs per year.
What is the minimum salary in ValueLabs?
Minimum salary at ValueLabs depends on the role you are applying for. For Software Developer the minimum salary is ₹3 Lakhs to ₹12 Lakhs per year, and for Software Engineer the minimum salary is ₹3.1 Lakhs to ₹13.9 Lakhs per year and so on.
What is the salary package for freshers in ValueLabs?
The average salary at ValueLabs for freshers varies from ₹1 Lakh to ₹3 Lakhs per year for HR Recruiter and ₹6 Lakhs to ₹15.6 Lakhs per year for Software Engineering Specialist.
What is the notice period at ValueLabs in Customer Success, Service & Operations Department in Hyderabad / Secunderabad?
According to AmbitionBox, 39% of the ValueLabs employees in Customer Success, Service & Operations Department in Hyderabad / Secunderabad reported a notice period of 15 days or less, 32% reported a notice period of 3 Months and the remaining reported other notice period durations. This is based on 127 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at ValueLabs , Hyderabad / Secunderabad is INRunlock blur . Salary estimates are based on 217 ValueLabs latest salaries received from various employees of ValueLabs.

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