ValueLabs Customer Success, Service & Operations Department Salaries in Hyderabad / Secunderabad

Likes

Good contractual job with salary on time and work from home.

Dislikes

They only care about your CSAT & DSAT, salary is low compared other companies. If you perform well for 3 weeks no appraisal but when you don't perform well for even one week manager tries to warn about your performance and threghten about they will mark as under performer if apply for any other companies. Overall if you want to earn few bucks and want fixed work hours you join this company but don't expect any growth in future best for part time for students.

Likes

Nothing

Dislikes

Worst company ever Hiring process is very unprofessional and complicated. HR told me to attend office for last round of interview but when I reach hyderabad they scheduled HR interview virtually and offered salary(3.6 fixed) less than my previous salary(3.75 fixed). Reason I have 5 months of gap. Literally waste of time and waste of money I spend because of this waste company. I already mentioned my expectation salary around 6 fixed after I asked atleast 5 fixed but they didn't even considered my experience and certifications on my skills. Leads and heads of this company is worst than anyone as far I see. Especially HR leads they will call you multiple times and negotiate salary. At any point of time your negotiation salary will be changed even before one day of joining and stop communications as well I don't wanna mention about their names because I have values but in valuelabs no values with outdated equipments in lab 😂. consider almost every lead and head of department are like this. I already seen negativity of company but I didn't expected those reviews are true. Now I understand

Likes

Good colleagues compared to other service based companies like wipro,TechM. If we are lucky we get good client. Adapts new technologies and innovations. Work life balance depends on project. 6 months hike, but last appraisal was a blast.

Dislikes

...for Devops related jobs. If working mainly on Testing/web development it's good. Too much Fixed salary and so more income tax deduction.

Likes

All good.

Dislikes

Recently they have started Variable pay component in salary which is not good. Variable pay they offered is 1 Lakh but hardly we don't get atleast half of the amount....Only drawback I found 🙃

Likes

1. WFH 2. Salary on time

Dislikes

1. Company politics 2. Management take steps back from employees when they need their support and management have terrible discussion making. They make you agree to work on unassigned project and if something happens they back off and will say it’s all employees fault. 3. There is no up-skill courses