ValueLabs Customer Success, Service & Operations Department Salaries in Hyderabad / Secunderabad

Likes

Good contractual job with salary on time and work from home.

Dislikes

They only care about your CSAT & DSAT, salary is low compared other companies. If you perform well for 3 weeks no appraisal but when you don't perform well for even one week manager tries to warn about your performance and threghten about they will mark as under performer if apply for any other companies. Overall if you want to earn few bucks and want fixed work hours you join this company but don't expect any growth in future best for part time for students.

Likes

Good colleagues compared to other service based companies like wipro,TechM. If we are lucky we get good client. Adapts new technologies and innovations. Work life balance depends on project. 6 months hike, but last appraisal was a blast.

Dislikes

...for Devops related jobs. If working mainly on Testing/web development it's good. Too much Fixed salary and so more income tax deduction.

Likes

All good.

Dislikes

Recently they have started Variable pay component in salary which is not good. Variable pay they offered is 1 Lakh but hardly we don't get atleast half of the amount....Only drawback I found 🙃

Likes

1. WFH 2. Salary on time

Dislikes

1. Company politics 2. Management take steps back from employees when they need their support and management have terrible discussion making. They make you agree to work on unassigned project and if something happens they back off and will say it’s all employees fault. 3. There is no up-skill courses

Likes

The team and managers are pretty encouraging and very welcoming to the newly joined employees. My manager in particular encouraged me and supported me in anything and everything I did.

Dislikes

...gies and it's difficult to switch to other projects that use newer technologies. And there isn't much increase in pay for some employees.