ValueLabs Customer Support Representative salaries in India

Likes

they gave appraisal in every 6 month but nothing to like about it as they dont bother to give salary for their employees.

Dislikes

there is a huge list of dislikes which I can mention up here: they dont believe in giving monthly salary they holds the salary every 3-4 months and then release for only 2 months or 3 months that still shows the hold for one month and folllowed by other months. the working culture is worst, they behave like some lala company full politics, no skill enhancement. they use one employee for all the work for all other departments but they are not ready to pay on time or a monthly salary. there is no proper login logout hours, if you login at 8-9-10-11 am doesnt matter you have to work till 11 or 11.30pm at night. there is no weekend for valuelabs employee there managers can anytime ask to work on reports for them. there are zero values and ethics in this company,,, I recommend everyone not to join this at any cost, they can bribe you with good package,,,but what is the use if you are not going to get this salary for many months. there is no work life balance, no mental peace, no salary on time. NOTE: IF YOU ARE SINGLE EARNER IN YOUR FAMILY DONT EVEN THINK OF JOIN THIS COMPANY WHICH DONT BELIEVE IN PAYING SALARY ON MONTHLY BASIS.

Likes

1)Pay is decent so do work as well. (One person in each project so everything mostly needs to be managed by oneself). Analyst is basically module lead position. 2) Bi-annual hikes. 3) WFH currently.

Dislikes

Leaves are less. No carry forward or leave encashment. No proper townhall with CEO. Top manager are mostly from non tech background who are working from 15+ years so it's difficult to make them understand. Appraisal is poor this time.

Likes

Work Life balance, flexible work timing, permanent WFH, yearly 2 appraisals, package offered

Dislikes

No job security. have to work on a single project as hiring happens project basis. Learning new technology opportunities are very less. No tax saving scheme. No additional perks apart from CTC Medical Insurance plan is poor Managers will push you to work on weekends if there is urgent release even though you are on planned leave. Need to serve notice period of 3 months even though you are released from project which is frustrating if anyone gets new opportunities being on bench.

Likes

Good contractual job with salary on time and work from home.

Dislikes

They only care about your CSAT & DSAT, salary is low compared other companies. If you perform well for 3 weeks no appraisal but when you don't perform well for even one week manager tries to warn about your performance and threghten about they will mark as under performer if apply for any other companies. Overall if you want to earn few bucks and want fixed work hours you join this company but don't expect any growth in future best for part time for students.

Likes

The company's work environment is good. The company provides food and transport which makes you feel like you are at home.

Dislikes

The salary is low when compared to the work assigned. The appraisals are too poor. However, the most important thing this organization lacks is the concept of cross trainings. The management starts staring at you if they find you discussing about work from the other team.