ValueLabs Customer Support Representative salaries in India

Likes

1)Pay is decent so do work as well. (One person in each project so everything mostly needs to be managed by oneself). Analyst is basically module lead position. 2) Bi-annual hikes. 3) WFH currently.

Dislikes

Leaves are less. No carry forward or leave encashment. No proper townhall with CEO. Top manager are mostly from non tech background who are working from 15+ years so it's difficult to make them understand. Appraisal is poor this time.

Likes

Work Life balance, flexible work timing, permanent WFH, yearly 2 appraisals, package offered

Dislikes

No job security. have to work on a single project as hiring happens project basis. Learning new technology opportunities are very less. No tax saving scheme. No additional perks apart from CTC Medical Insurance plan is poor Managers will push you to work on weekends if there is urgent release even though you are on planned leave. Need to serve notice period of 3 months even though you are released from project which is frustrating if anyone gets new opportunities being on bench.

Likes

Good contractual job with salary on time and work from home.

Dislikes

They only care about your CSAT & DSAT, salary is low compared other companies. If you perform well for 3 weeks no appraisal but when you don't perform well for even one week manager tries to warn about your performance and threghten about they will mark as under performer if apply for any other companies. Overall if you want to earn few bucks and want fixed work hours you join this company but don't expect any growth in future best for part time for students.

Likes

The company's work environment is good. The company provides food and transport which makes you feel like you are at home.

Dislikes

The salary is low when compared to the work assigned. The appraisals are too poor. However, the most important thing this organization lacks is the concept of cross trainings. The management starts staring at you if they find you discussing about work from the other team.

Likes

As a fresher Valuelabs is the good place to learn advanced technologies. Compensation and benefits are good. If you really need technology with money then it's good place but No Job security and work life balance is not maintained due to false commitments to clients.

Dislikes

Job security and Work life balance