Mphasis Customer Support Representative Salaries by 5 Employees

1 - 4 years exp.

₹2.8 Lakhs - ₹3.2 Lakhs

Low Confidence

Salary of majority employees

7% less than the average Customer Support Representative Salary in IT Services & Consulting Companies for 1 - 4 years of experience

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Last Updated: 3 Oct 2023

Companies similar to Mphasis for Customer Support Representative

Company name	Avg Annual Salary	Open Jobs
Sutherland Global Services Customer Support Representative Salary 0 - 6 years exp. (12 salaries)	₹1.7 L/yr - ₹4.5 L/yr 8% less
Hewlett Packard Enterprise Customer Support Representative Salary 0 - 10 years exp. (9 salaries)	₹2.2 L/yr - ₹5.5 L/yr 30% more
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FIS Customer Support Representative Salary 4 - 10 years exp. (5 salaries)	₹2.4 L/yr - ₹9.5 L/yr 143% more
NTT DATA, Inc. Customer Support Representative Salary 0 - 3 years exp. (4 salaries)	₹2.2 L/yr - ₹3 L/yr 11% less
eClerx Customer Support Representative Salary 1 - 5 years exp. (3 salaries)	₹2.5 L/yr - ₹3.2 L/yr 4% less
IGT Solutions Customer Support Representative Salary 2 years exp. (3 salaries)	₹2.3 L/yr - ₹2.9 L/yr 17% less

Customer Support Representative salary at Mphasis ranges between ₹2.8 Lakhs to ₹3.2 Lakhs per year for employees with experience between 1 year to 4 years. Salary estimates are based on 5 latest salaries received from various employees of Mphasis.

Experience wise Mphasis Customer Support Representative salaries

Last Updated: 3 Oct 2023

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹3.2 L/yr - ₹3.2 L/yr
2 years (AmbitionBox Estimate)	₹2.8 L/yr - ₹3.2 L/yr
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3 years (AmbitionBox Estimate)	₹2.8 L/yr - ₹5.3 L/yr
4 years (AmbitionBox Estimate)	₹2.8 L/yr - ₹5.1 L/yr

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Chat Support Executive Salary

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Chat Support Associate Salary

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₹3.4 L/yr - ₹4.4 L/yr

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Top skills at Mphasis for Customer Support Representative

International Voice Process Outbound Calling international voice Communication Skills blended process customer support international bpo Customer Service Semi Voice voice support outbound process international call center

Salary related reviews for Mphasis

Customer Support Executive in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 05 May 2023

3.0

for Salary and Benefits

Likes

To be frank I'm just ok with their package as compared to other companies but still there is no additional benefits like night shift allowance or bonus.

Job security - Good

Dislikes

As a customer chat agent it's really challenging task to work almost 7:45 hours constantly on 3 concerency which will break down our mental health and cause stress and also shif part they will continuously changes according to their need they will not even ask agents that they are comfortable or not and also there will be a huge difference in shifts life one month day shift and next month will be night shift which will cause for health, sleep and peace. If you are looking for peaceful work I would recommend every one to not choose customer support domain in Mphasis.

Skill development - Poor

+4 more

Process Associate in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 05 Jun 2022

1.0

for Salary and Benefits

Likes

Culture in the company is good and they have multiple business LOB's and if you are lucky you can be moved to another business through other programs.

Job security - Good

Dislikes

...ssue perks like other companies. No night shift allowance and no food allowance. Cab available however a certain amount will be deducted from your salary every month.

Salary - Bad

+4 more

Customer Care Executive (working remotely)

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 17 Dec 2024

1.0

for Salary and Benefits

Likes

There’s nothing to like

Dislikes

I was offered a package of 6.7lpa at the time of salary discussion, with the understanding/assurance that after all the deductions I would be getting 47k inhand. When I received my offer letter my package is 5.7lpa, I spoke to them about the same and they said this is the best we can offer. Why did you guys wasted my time if you can’t afford to pay? I would suggest everyone not to work with this organisation.

Salary - Bad

+6 more

Process Associate in Pune

Full Time

Finance & Accounting Department

4.0

• posted on 19 May 2022

4.0

for Salary and Benefits

Likes

...t & culture . Team leader also very supportive. & The management is transparent. Company policies are good , the give good salary hike & appraisal every year.

Salary - Good

+6 more

Dislikes

Salary is decent but career growth is slow.

Senior Associate in Pune

Full Time

Procurement & Supply Chain Department

5.0

• posted on 18 Dec 2020

5.0

for Salary and Benefits

Likes

For the early phase company provided additional amount as Hardship allowances in the salary which really helped me to do some food donations and other things. I worked more than working hours to meet my goals and then have donated other remaining money to needy people.

Salary - Excellent

+6 more

Dislikes

There is nothing to dislike. Everytime I entered I felt secure.

see more salary related reviews

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What people are saying about Mphasis

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a development consultant

4d (edited)

Harman VS Deloitte VS MPhasis

Which company should I join as QA having 5.5 yrs of exp?

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Mphasis Customer Support Representative Salary FAQs

What is the salary of Customer Support Representative at Mphasis ?

The average salary of a Customer Support Representative at Mphasis in India typically ranges from ₹2.8 Lakhs to ₹3.2 Lakhs per year, depending on experience (from 1 year to 4 years).

The top 10% of Customer Support Representative at Mphasis earn more than ₹3.2 Lakhs per year, and the top 1% earn over ₹3.2 Lakhs per year. Customer Support Representative Salaries at Mphasis can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 5 Mphasis employees in India.

What is the estimated take home salary of a Customer Support Representative at Mphasis in India?

The estimated take-home salary of a Customer Support Representative at Mphasis in India typically ranges from ₹21,538 to ₹23,028 per month. This is based on the average salary range of ₹2.8 Lakhs to ₹3.2 Lakhs per year for employees with experience ranging from 1 year to 4 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 5 salaries received from various employees of Mphasis. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Support Representative at Mphasis ?

To be a Customer Support Representative at Mphasis in india, the key skills required include:

- International Voice Process
- Outbound Calling
- international voice
- Communication Skills
- blended process

These skills are highly valued at Mphasis and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than Mphasis for Customer Support Representative in India?

FIS	₹2.4 Lakhs to ₹9.5 Lakhs per year
Hewlett Packard Enterprise	₹2.2 Lakhs to ₹5.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Mphasis, depending on the role and experience level.

What is the salary of a Customer Support Representative in companies similar to Mphasis in India?

The salary of a Customer Support Representative at companies similar to Mphasis in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

eClerx	₹2.5 Lakhs to ₹3.2 Lakhs per year
Sutherland Global Services	₹1.7 Lakhs to ₹4.5 Lakhs per year
NTT DATA, Inc.	₹2.2 Lakhs to ₹3.0 Lakhs per year
IGT Solutions	₹2.3 Lakhs to ₹2.9 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Support Representative at Mphasis in India?

The salary growth for a Customer Support Representative at Mphasis depends on factors such as experience, performance, and promotions. On average, a Customer Support Representative can expect the following growth trajectory at Mphasis:

Experience	Average Salary Range
1 year	₹3.2 Lakhs to ₹3.2 Lakhs per year
2 years	₹2.8 Lakhs to ₹3.2 Lakhs per year
3 years	₹2.8 Lakhs to ₹5.3 Lakhs per year
4 years	₹2.8 Lakhs to ₹5.1 Lakhs per year

and so on.

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Mphasis Customer Support Representative Salaries

Mphasis Customer Support Representative salary in India ranges between ₹2.8 Lakhs to ₹3.2 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 Mphasis latest salaries received from various employees of Mphasis.