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Mphasis Customer Service Representative salaries in India

Annual salary range
0 - 4 years exp.
₹1 Lakh - ₹3.9 Lakhs
Salary of majority employees
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16% less than the average Customer Service Representative Salary in IT Services & Consulting Companies for 0 - 4 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Representative Salary
1 - 4 years exp. (8 salaries)
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₹2.2 L/yr - ₹3.9 L/yr

Finance & Accounting
Customer Service Representative Salary
2 - 4 years exp. (AmbitionBox Estimate)
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₹1 L/yr - ₹2.4 L/yr

Sales & Business Development
Customer Service Representative Salary
2 - 3 years exp. (AmbitionBox Estimate)
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₹2 L/yr - ₹2.5 L/yr

Teaching & Training
Customer Service Representative Salary
0 - 3 years exp. (AmbitionBox Estimate)
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₹1 L/yr - ₹2.9 L/yr

Last Updated: 30 Mar 2024

Companies similar to Mphasis for Customer Service Representative

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₹2 L/yr - ₹5.5 L/yr

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₹2 L/yr - ₹3 L/yr

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₹2.1 L/yr - ₹5.6 L/yr

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₹2.1 L/yr - ₹3.1 L/yr

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₹3.8 L/yr - ₹4.8 L/yr

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₹3 L/yr - ₹3.8 L/yr

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Sopra Steria

Success to our employee's well-being? A work-life balance that's simply unbeatable.

Our employees have rated us 4 for Work-Life Balance on AmbitionBox

Customer Service Representative salary at Mphasis ranges between ₹1 Lakh to ₹3.9 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 21 latest salaries received from various employees of Mphasis.

Latest annual salaries shared by Mphasis Customer Service Representative

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Experience wise Mphasis Customer Service Representative salaries

Last Updated: 30 Mar 2024

Experience Avg Annual Salary
Fresher (AmbitionBox Estimate)

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₹1.1 L/yr - ₹2.9 L/yr
1 year  (7 salaries)

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₹2.2 L/yr - ₹3.9 L/yr
2 years  (5 salaries)

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₹1.4 L/yr - ₹3.9 L/yr
3 years  (4 salaries)

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₹1 L/yr - ₹3 L/yr
4 years  (4 salaries)

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₹1 L/yr - ₹3.2 L/yr
Mphasis Customer Service Representative Salary and Career Growth

From

To

Customer Service Representative

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0 - 4 years exp.

Senior Manager

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10 - 19 years exp.

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Manager 5 - 17 years exp.
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arrow icon 656% hike
    Senior Manager 10 - 19 years exp.
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    arrow icon 16% hike
    Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

    Similar Designation salaries in Mphasis

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    ₹1.4 L/yr - ₹4.8 L/yr
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    ₹1.8 L/yr - ₹4.3 L/yr
    Customer Service Manager Salary
    (AmbitionBox Estimate)
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    ₹9.1 L/yr - ₹11.6 L/yr
    unlock blur Lock Unlock
    ₹1.8 L/yr - ₹4.1 L/yr
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    ₹1.5 L/yr - ₹4.47 L/yr
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    ₹1 L/yr - ₹5 L/yr
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    ₹2 L/yr - ₹7 L/yr
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    ₹2.5 L/yr - ₹5.75 L/yr
    Customer Relationship Manager Salary
    (AmbitionBox Estimate)
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    ₹2.4 L/yr - ₹3.1 L/yr
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    ₹6.8 L/yr - ₹9.16 L/yr
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    Salary related reviews for Mphasis

    2.9

    Rated by 8 employees for salary & benefits

    Full Time

     · 

    Customer Success, Service & Operations Department

    2.0
      •  posted on 05 May 2023

    3.0
     for  Salary and Benefits

    Likes

    To be frank I'm just ok with their package as compared to other companies but still there is no additional benefits like night shift allowance or bonus.

    read more
    • Job security - Good

    Dislikes

    As a customer chat agent it's really challenging task to work almost 7:45 hours constantly on 3 concerency which will break down our mental health and cause stress and also shif part they will continuously changes according to their need they will not even ask agents that they are comfortable or not and also there will be a huge difference in shifts life one month day shift and next month will be night shift which will cause for health, sleep and peace. If you are looking for peaceful work I would recommend every one to not choose customer support domain in Mphasis.

    read more
    • Skill development - Poor
    • +4 more

    Full Time

     · 

    Customer Success, Service & Operations Department

    3.0
      •  posted on 05 Jun 2022

    1.0
     for  Salary and Benefits

    Likes

    Culture in the company is good and they have multiple business LOB's and if you are lucky you can be moved to another business through other programs.

    read more
    • Job security - Good

    Dislikes

    ...ssue perks like other companies. No night shift allowance and no food allowance. Cab available however a certain amount will be deducted from your salary every month.

    read more
    • Salary - Bad
    • +4 more

    Full Time

     · 

    Customer Success, Service & Operations Department

    1.0
      •  posted on 17 Dec 2024

    1.0
     for  Salary and Benefits

    Likes

    There’s nothing to like

    Dislikes

    I was offered a package of 6.7lpa at the time of salary discussion, with the understanding/assurance that after all the deductions I would be getting 47k inhand. When I received my offer letter my package is 5.7lpa, I spoke to them about the same and they said this is the best we can offer. Why did you guys wasted my time if you can’t afford to pay? I would suggest everyone not to work with this organisation.

    read more
    • Salary - Bad
    • +6 more

    Full Time

     · 

    Finance & Accounting Department

    4.0
      •  posted on 19 May 2022

    4.0
     for  Salary and Benefits

    Likes

    ...t & culture . Team leader also very supportive. & The management is transparent. Company policies are good , the give good salary hike & appraisal every year.

    read more
    • Salary - Good
    • +6 more

    Dislikes

    Salary is decent but career growth is slow.

    Full Time

     · 

    Procurement & Supply Chain Department

    5.0
      •  posted on 18 Dec 2020

    5.0
     for  Salary and Benefits

    Likes

    For the early phase company provided additional amount as Hardship allowances in the salary which really helped me to do some food donations and other things. I worked more than working hours to meet my goals and then have donated other remaining money to needy people.

    read more
    • Salary - Excellent
    • +6 more

    Dislikes

    There is nothing to dislike. Everytime I entered I felt secure.

    see more salary related reviews

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    Mphasis Customer Service Representative Salary FAQs

    What is the salary of Customer Service Representative at Mphasis?
    Customer Service Representative salary at Mphasis in India ranges between ₹1.0 Lakhs to ₹3.9 Lakhs for less than 1 year of experience to 4 years. According to our estimates it is 16% less than the average Customer Service Representative Salary in India. Salary estimates are based on 21 latest salaries received from various employees of Mphasis India.
    How does the salary of a Customer Service Representative at Mphasis India compare with the average salary range for this job?
    The average salary of a Customer Service Representative at Mphasis is 16% less than the average salary of a Customer Service Representative in India. To know exact salary insights, login to view.
    Which similar companies are paying more than Mphasis to a Customer Service Representative in India?
    • Kyndryl Customer Service Representative Salary - ₹3.0 Lakhs to ₹9.2 Lakhs per year
    • DXC Technology Customer Service Representative Salary - ₹3.8 Lakhs to ₹4.8 Lakhs per year
    • Hewlett Packard Enterprise Customer Service Representative Salary - ₹2.1 Lakhs to ₹5.6 Lakhs per year
    • TCS Customer Service Representative Salary - ₹2.0 Lakhs to ₹5.5 Lakhs per year
    • Coforge Customer Service Representative Salary - ₹3.0 Lakhs to ₹3.8 Lakhs per year
    What is the salary of a Customer Service Representative in companies similar to Mphasis in India?
    • Wipro Customer Service Representative Salary - ₹1.9 Lakhs to ₹5.0 Lakhs per year
    • Tech Mahindra Customer Service Representative Salary - ₹1.0 Lakhs to ₹5.5 Lakhs per year
    • NTT Data Customer Service Representative Salary - ₹2.3 Lakhs to ₹3.7 Lakhs per year
    • Sutherland Global Services Customer Service Representative Salary - ₹1.8 Lakhs to ₹4.8 Lakhs per year
    • eClerx Customer Service Representative Salary - ₹2.0 Lakhs to ₹3.1 Lakhs per year
    What is the estimated take home salary of a Customer Service Representative at Mphasis in India?
    The estimated take-home salary of a Customer Service Representative at Mphasis ranges between ₹18,511 per month to ₹20,196 per month in India. The take-home salary calculation is based on the average Mphasis Customer Service Representative salary in India which ranges between ₹1.0 Lakhs to ₹3.9 Lakhs per year for employees with less than 1 year of experience to 4 years. Check how did we calculate take home salary?
    What is the notice period for Customer Service Representative at Mphasis?
    According to AmbitionBox, 75% of the Mphasis Customer Service Representatives reported a notice period of 15 days or less, 25% reported a notice period of 2 Months.This is based on 8 responses on AmbitionBox in last 2 years.

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    Mphasis Customer Service Representative salary in India ranges between ₹1 Lakh to ₹3.9 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 21 Mphasis latest salaries received from various employees of Mphasis.

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