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Mphasis Customer Service Representative salaries in India

Annual salary range
0 - 4 years exp.
₹1 Lakh - ₹3.9 Lakhs
Salary of majority employees
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17% less than the average Customer Service Representative Salary in IT Services & Consulting Companies for 0 - 4 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Representative Salary
1 - 4 years exp. (8 salaries)
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₹2.2 L/yr - ₹3.9 L/yr

Finance & Accounting
Customer Service Representative Salary
2 - 4 years exp. (AmbitionBox Estimate)
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₹1 L/yr - ₹2.4 L/yr

Sales & Business Development
Customer Service Representative Salary
2 - 3 years exp. (AmbitionBox Estimate)
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₹2 L/yr - ₹2.5 L/yr

Teaching & Training
Customer Service Representative Salary
0 - 3 years exp. (AmbitionBox Estimate)
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₹1 L/yr - ₹2.9 L/yr

Last Updated: 30 Mar 2024

Companies similar to Mphasis for Customer Service Representative

Company name Avg Annual Salary Open Jobs
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₹1.8 L/yr - ₹4.8 L/yr

arrow icon 10% more
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₹1.2 L/yr - ₹4.5 L/yr

arrow icon 1% less
2 job openings
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₹2.1 L/yr - ₹4 L/yr

arrow icon 20% more
Logo
FIS Customer Service Representative Salary

0 - 4 years exp. (32 salaries)

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₹2.5 L/yr - ₹5 L/yr

arrow icon 29% more
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₹1.8 L/yr - ₹4 L/yr

arrow icon 6% more
Logo
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₹3.2 L/yr - ₹7.8 L/yr

arrow icon 106% more
1 job opening
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₹2.3 L/yr - ₹3.7 L/yr

arrow icon 15% more
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₹2.1 L/yr - ₹5.6 L/yr

arrow icon 49% more
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₹2.5 L/yr - ₹3.8 L/yr

arrow icon 10% more
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₹2.1 L/yr - ₹3.1 L/yr

arrow icon 3% more
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₹3.8 L/yr - ₹4.8 L/yr

arrow icon 64% more
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₹3 L/yr - ₹3.8 L/yr

arrow icon 36% more
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₹2 L/yr - ₹3.1 L/yr

arrow icon 10% more
Customer Service Representative salary at Mphasis ranges between ₹1 Lakh to ₹3.9 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 21 latest salaries received from various employees of Mphasis.

Latest annual salaries shared by Mphasis Customer Service Representative

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Experience wise Mphasis Customer Service Representative salaries

Last Updated: 30 Mar 2024

Experience Avg Annual Salary
Fresher (AmbitionBox Estimate)

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₹1.1 L/yr - ₹2.9 L/yr
1 year  (7 salaries)

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₹2.2 L/yr - ₹3.9 L/yr
2 years  (5 salaries)

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₹1.4 L/yr - ₹3.9 L/yr
3 years  (4 salaries)

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₹1 L/yr - ₹3 L/yr
4 years  (4 salaries)

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₹1 L/yr - ₹3.2 L/yr
Mphasis Customer Service Representative Salary and Career Growth

From

To

Customer Service Representative

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0 - 4 years exp.

Senior Manager

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10 - 19 years exp.

Manager 5 - 17 years exp.
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arrow icon 656% hike
    Senior Manager 10 - 19 years exp.
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    arrow icon 15% hike
    Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

    Similar Designation salaries in Mphasis

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    ₹1.4 L/yr - ₹4.8 L/yr
    unlock blur
    ₹1.8 L/yr - ₹4.3 L/yr
    Customer Service Manager Salary
    (AmbitionBox Estimate)
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    ₹9.1 L/yr - ₹11.6 L/yr
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    ₹1.8 L/yr - ₹4.1 L/yr
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    ₹1.5 L/yr - ₹4.47 L/yr
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    ₹1.8 L/yr - ₹5.2 L/yr
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    ₹2 L/yr - ₹7 L/yr
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    ₹2.5 L/yr - ₹5.75 L/yr
    Customer Relationship Manager Salary
    (AmbitionBox Estimate)
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    ₹2.4 L/yr - ₹3.1 L/yr
    unlock blur
    ₹6.8 L/yr - ₹9.16 L/yr

    Salary related reviews for Mphasis

    2.9

    Rated by 8 employees for salary & benefits

    Full Time

     · 

    Customer Success, Service & Operations Department

    2.0
      •  posted on 05 May 2023

    3.0
     for  Salary and Benefits

    Likes

    To be frank I'm just ok with their package as compared to other companies but still there is no additional benefits like night shift allowance or bonus.

    read more
    • Job security - Good

    Dislikes

    As a customer chat agent it's really challenging task to work almost 7:45 hours constantly on 3 concerency which will break down our mental health and cause stress and also shif part they will continuously changes according to their need they will not even ask agents that they are comfortable or not and also there will be a huge difference in shifts life one month day shift and next month will be night shift which will cause for health, sleep and peace. If you are looking for peaceful work I would recommend every one to not choose customer support domain in Mphasis.

    read more
    • Skill development - Poor
    • +4 more

    Full Time

     · 

    Customer Success, Service & Operations Department

    3.0
      •  posted on 05 Jun 2022

    1.0
     for  Salary and Benefits

    Likes

    Culture in the company is good and they have multiple business LOB's and if you are lucky you can be moved to another business through other programs.

    read more
    • Job security - Good

    Dislikes

    ...ssue perks like other companies. No night shift allowance and no food allowance. Cab available however a certain amount will be deducted from your salary every month.

    read more
    • Salary - Bad
    • +4 more

    Full Time

     · 

    Customer Success, Service & Operations Department

    1.0
      •  posted on 17 Dec 2024

    1.0
     for  Salary and Benefits

    Likes

    There’s nothing to like

    Dislikes

    I was offered a package of 6.7lpa at the time of salary discussion, with the understanding/assurance that after all the deductions I would be getting 47k inhand. When I received my offer letter my package is 5.7lpa, I spoke to them about the same and they said this is the best we can offer. Why did you guys wasted my time if you can’t afford to pay? I would suggest everyone not to work with this organisation.

    read more
    • Salary - Bad
    • +6 more

    Full Time

     · 

    Finance & Accounting Department

    4.0
      •  posted on 19 May 2022

    4.0
     for  Salary and Benefits

    Likes

    ...t & culture . Team leader also very supportive. & The management is transparent. Company policies are good , the give good salary hike & appraisal every year.

    read more
    • Salary - Good
    • +6 more

    Dislikes

    Salary is decent but career growth is slow.

    Full Time

     · 

    Procurement & Supply Chain Department

    5.0
      •  posted on 18 Dec 2020

    5.0
     for  Salary and Benefits

    Likes

    For the early phase company provided additional amount as Hardship allowances in the salary which really helped me to do some food donations and other things. I worked more than working hours to meet my goals and then have donated other remaining money to needy people.

    read more
    • Salary - Excellent
    • +6 more

    Dislikes

    There is nothing to dislike. Everytime I entered I felt secure.

    see more salary related reviews

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    What people are saying about Mphasis

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    a development consultant
    4d (edited)
    Harman VS Deloitte VS MPhasis
    Which company should I join as QA having 5.5 yrs of exp?
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    Mphasis Customer Service Representative Salary FAQs

    What is the salary of Customer Service Representative at Mphasis ?
    The average salary of a Customer Service Representative at Mphasis in India typically ranges from ₹1.0 Lakhs to ₹3.9 Lakhs per year, depending on experience (from Fresher to 4 years).

    The top 10% of Customer Service Representative at Mphasis earn more than ₹3.5 Lakhs per year, and the top 1% earn over ₹3.9 Lakhs per year. Customer Service Representative Salaries at Mphasis can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

    These estimates are based on salary data submitted by 20+ Mphasis employees in India.
    What is the estimated take home salary of a Customer Service Representative at Mphasis in India?
    The estimated take-home salary of a Customer Service Representative at Mphasis in India typically ranges from ₹18,511 to ₹20,196 per month. This is based on the average salary range of ₹1.0 Lakhs to ₹3.9 Lakhs per year for employees with experience ranging from Fresher to 4 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 20+ salaries received from various employees of Mphasis. Check how we calculate in-hand salary with our in-hand salary calculator.
    Which companies offer higher salaries than Mphasis for Customer Service Representative in India?
    Kyndryl ₹3.2 Lakhs to ₹7.8 Lakhs per year
    DXC Technology ₹3.8 Lakhs to ₹4.8 Lakhs per year
    Hewlett Packard Enterprise ₹2.1 Lakhs to ₹5.6 Lakhs per year
    Coforge ₹3.0 Lakhs to ₹3.8 Lakhs per year
    FIS ₹2.5 Lakhs to ₹5.0 Lakhs per year

    These companies are known for offering competitive compensation packages that can exceed the salary offered by Mphasis, depending on the role and experience level.
    What is the salary of a Customer Service Representative in companies similar to Mphasis in India?
    The salary of a Customer Service Representative at companies similar to Mphasis in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

    Optum Global Solutions ₹2.1 Lakhs to ₹4.0 Lakhs per year
    NTT Data ₹2.3 Lakhs to ₹3.7 Lakhs per year
    Sutherland Global Services ₹1.8 Lakhs to ₹4.8 Lakhs per year
    NTT DATA Business Solutions ₹2.5 Lakhs to ₹3.8 Lakhs per year
    eClerx ₹2.0 Lakhs to ₹3.1 Lakhs per year

    These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
    How the salary growth look like for a Customer Service Representative at Mphasis in India?
    The salary growth for a Customer Service Representative at Mphasis depends on factors such as experience, performance, and promotions. On average, a Customer Service Representative can expect the following growth trajectory at Mphasis:

    Experience Average Salary Range
    Fresher ₹1.1 Lakhs to ₹2.9 Lakhs per year
    1 year ₹2.2 Lakhs to ₹3.9 Lakhs per year
    2 years ₹1.4 Lakhs to ₹3.9 Lakhs per year
    3 years ₹1.0 Lakhs to ₹3.0 Lakhs per year
    and so on.

    Tell us how to improve this page.

    Mphasis Customer Service Representative salary in India ranges between ₹1 Lakh to ₹3.9 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 21 Mphasis latest salaries received from various employees of Mphasis.