Mphasis Senior Customer Service Executive Salaries by 40+ Employees

2 - 8 years exp.

₹2.5 Lakhs - ₹5.8 Lakhs

Salary of majority employees

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8% more than the average Senior Customer Service Executive Salary in IT Services & Consulting Companies for 2 - 8 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Service Executive Salary 2 - 8 years exp. (30 salaries)	Unlock ₹2.9 L/yr - ₹5.6 L/yr
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Sales & Business Development Senior Customer Service Executive Salary 3 years exp. (AmbitionBox Estimate)	Unlock ₹3 L/yr - ₹4 L/yr

Last Updated: 7 Dec 2024

Companies similar to Mphasis for Senior Customer Service Executive

Company name	Avg Annual Salary	Open Jobs
TCS Senior Customer Service Executive Salary 2 - 10 years exp. (107 salaries)	Unlock ₹2 L/yr - ₹7 L/yr 9% more
Infosys Senior Customer Service Executive Salary 1 - 11 years exp. (12 salaries)	Unlock ₹2.6 L/yr - ₹6.5 L/yr 2% less
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Wipro Senior Customer Service Executive Salary 1 - 6 years exp. (149 salaries)	Unlock ₹1.4 L/yr - ₹5.3 L/yr 9% less
HCLTech Senior Customer Service Executive Salary 2 - 8 years exp. (215 salaries)	Unlock ₹1.7 L/yr - ₹5.2 L/yr 25% less
Tech Mahindra Senior Customer Service Executive Salary 0 - 8 years exp. (535 salaries)	Unlock ₹1 L/yr - ₹5.5 L/yr 3% less	1 job opening
LTIMindtree Senior Customer Service Executive Salary 3 - 13 years exp. (5 salaries)	Unlock ₹4.5 L/yr - ₹5.5 L/yr 33% more
Hexaware Technologies Senior Customer Service Executive Salary 1 - 6 years exp. (82 salaries)	Unlock ₹1.5 L/yr - ₹4.2 L/yr 26% less
Sutherland Global Services Senior Customer Service Executive Salary 2 - 9 years exp. (79 salaries)	Unlock ₹2.3 L/yr - ₹5.5 L/yr 6% less
FIS Senior Customer Service Executive Salary 1 - 6 years exp. (31 salaries)	Unlock ₹3 L/yr - ₹5.4 L/yr 5% less
NTT Data Senior Customer Service Executive Salary 0 - 4 years exp. (31 salaries)	Unlock ₹2.1 L/yr - ₹4.1 L/yr 23% less
NTT DATA, Inc. Senior Customer Service Executive Salary 1 - 5 years exp. (19 salaries)	Unlock ₹1 L/yr - ₹5 L/yr 20% less
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Optum Global Solutions Senior Customer Service Executive Salary 0 - 4 years exp. (9 salaries)	Unlock ₹3.1 L/yr - ₹4.1 L/yr 2% less
Coforge Senior Customer Service Executive Salary 1 - 10 years exp. (8 salaries)	Unlock ₹2.9 L/yr - ₹4.5 L/yr 6% less
DXC Technology Senior Customer Service Executive Salary 0 - 13 years exp. (6 salaries)	Unlock ₹2.8 L/yr - ₹5.5 L/yr 4% more
Hewlett Packard Enterprise Senior Customer Service Executive Salary 4 - 10 years exp. (5 salaries)	Unlock ₹2.8 L/yr - ₹5.3 L/yr 1% less
eClerx Senior Customer Service Executive Salary 3 - 6 years exp. (3 salaries)	Unlock ₹3.1 L/yr - ₹3.5 L/yr 18% less
Societe Generale Global Solution Centre Senior Customer Service Executive Salary 9 - 11 years exp. (3 salaries)	Unlock ₹7.4 L/yr - ₹9.5 L/yr 107% more

Senior Customer Service Executive salary at Mphasis ranges between ₹2.5 Lakhs to ₹5.8 Lakhs per year for employees with experience between 2 years to 8 years. Salary estimates are based on 41 latest salaries received from various employees of Mphasis.

Latest annual salaries shared by Mphasis Senior Customer Service Executive

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7 years exp.

1mo ago

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3 years exp.

1mo ago

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6 years exp.

6mo ago

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5 years exp.

6mo ago

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8 years exp.

7mo ago

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4 years exp.

7mo ago

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3 years exp.

8mo ago

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2 years exp.

10mo ago

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3 years exp.

1y ago

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4 years exp.

Experience wise Mphasis Senior Customer Service Executive salaries

Last Updated: 7 Dec 2024

Experience	Avg Annual Salary
2 years (8 salaries)	Unlock ₹2.9 L/yr - ₹6.8 L/yr
3 years (10 salaries)	Unlock ₹3 L/yr - ₹4.5 L/yr
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4 years (9 salaries)	Unlock ₹3 L/yr - ₹5.2 L/yr
5 years (6 salaries)	Unlock ₹2.5 L/yr - ₹4.5 L/yr
6 years (3 salaries)	Unlock ₹4 L/yr - ₹5.4 L/yr
7 years (AmbitionBox Estimate)	Unlock ₹3.8 L/yr - ₹5.6 L/yr
8 years (3 salaries)	Unlock ₹1.7 L/yr - ₹5.8 L/yr

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Customer Care Executive Salary

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Customer Support Executive Salary

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₹1.8 L/yr - ₹4.1 L/yr

Customer Service Representative Salary

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₹1 L/yr - ₹3.9 L/yr

Customer Service Manager Salary

(AmbitionBox Estimate)

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₹9.1 L/yr - ₹11.6 L/yr

Telecalling Executive Salary

(AmbitionBox Estimate)

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₹2.5 L/yr - ₹3.2 L/yr

Sales Executive Salary

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₹1.8 L/yr - ₹2.95 L/yr

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₹2 L/yr - ₹7 L/yr

Salary related reviews for Mphasis

2.0

Rated by 14 employees for salary & benefits

Customer Support Executive in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 05 May 2023

3.0

for Salary and Benefits

Likes

To be frank I'm just ok with their package as compared to other companies but still there is no additional benefits like night shift allowance or bonus.

Job security - Good

Dislikes

As a customer chat agent it's really challenging task to work almost 7:45 hours constantly on 3 concerency which will break down our mental health and cause stress and also shif part they will continuously changes according to their need they will not even ask agents that they are comfortable or not and also there will be a huge difference in shifts life one month day shift and next month will be night shift which will cause for health, sleep and peace. If you are looking for peaceful work I would recommend every one to not choose customer support domain in Mphasis.

Skill development - Poor

+4 more

Process Associate in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 05 Jun 2022

1.0

for Salary and Benefits

Likes

Culture in the company is good and they have multiple business LOB's and if you are lucky you can be moved to another business through other programs.

Job security - Good

Dislikes

...ssue perks like other companies. No night shift allowance and no food allowance. Cab available however a certain amount will be deducted from your salary every month.

Salary - Bad

+4 more

Customer Care Executive (working remotely)

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 17 Dec 2024

1.0

for Salary and Benefits

Likes

There’s nothing to like

Dislikes

I was offered a package of 6.7lpa at the time of salary discussion, with the understanding/assurance that after all the deductions I would be getting 47k inhand. When I received my offer letter my package is 5.7lpa, I spoke to them about the same and they said this is the best we can offer. Why did you guys wasted my time if you can’t afford to pay? I would suggest everyone not to work with this organisation.

Salary - Bad

+6 more

Process Associate in Pune

Full Time

Finance & Accounting Department

4.0

• posted on 19 May 2022

4.0

for Salary and Benefits

Likes

...t & culture . Team leader also very supportive. & The management is transparent. Company policies are good , the give good salary hike & appraisal every year.

Salary - Good

+6 more

Dislikes

Salary is decent but career growth is slow.

Senior Associate in Pune

Full Time

Procurement & Supply Chain Department

5.0

• posted on 18 Dec 2020

5.0

for Salary and Benefits

Likes

For the early phase company provided additional amount as Hardship allowances in the salary which really helped me to do some food donations and other things. I worked more than working hours to meet my goals and then have donated other remaining money to needy people.

Salary - Excellent

+6 more

Dislikes

There is nothing to dislike. Everytime I entered I felt secure.

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Mphasis Senior Customer Service Executive Salary FAQs

What is the salary of Senior Customer Service Executive at Mphasis?

Senior Customer Service Executive salary at Mphasis in India ranges between ₹2.5 Lakhs to ₹5.8 Lakhs for experience between 2 years to 8 years. According to our estimates it is 8% more than the average Senior Customer Service Executive Salary in India. Salary estimates are based on 41 latest salaries received from various employees of Mphasis India.

How does the salary of a Senior Customer Service Executive at Mphasis India compare with the average salary range for this job?

The average salary of a Senior Customer Service Executive at Mphasis is 8% more than the average salary of a Senior Customer Service Executive in India. To know exact salary insights, login to view.

Which similar companies are paying more than Mphasis to a Senior Customer Service Executive in India?

Societe Generale Global Solution Centre Senior Customer Service Executive Salary - ₹7.4 Lakhs to ₹9.5 Lakhs per year
LTIMindtree Senior Customer Service Executive Salary - ₹4.5 Lakhs to ₹5.5 Lakhs per year
TCS Senior Customer Service Executive Salary - ₹2.0 Lakhs to ₹7.0 Lakhs per year
DXC Technology Senior Customer Service Executive Salary - ₹2.8 Lakhs to ₹5.5 Lakhs per year

What is the salary of a Senior Customer Service Executive in companies similar to Mphasis in India?

Hewlett Packard Enterprise Senior Customer Service Executive Salary - ₹2.8 Lakhs to ₹5.3 Lakhs per year
Infosys Senior Customer Service Executive Salary - ₹2.6 Lakhs to ₹6.5 Lakhs per year
Optum Global Solutions Senior Customer Service Executive Salary - ₹3.1 Lakhs to ₹4.1 Lakhs per year
Tech Mahindra Senior Customer Service Executive Salary - ₹1.0 Lakhs to ₹5.5 Lakhs per year
FIS Senior Customer Service Executive Salary - ₹3.0 Lakhs to ₹5.4 Lakhs per year

What is the estimated take home salary of a Senior Customer Service Executive at Mphasis in India?

The estimated take-home salary of a Senior Customer Service Executive at Mphasis ranges between ₹29,350 per month to ₹30,724 per month in India. The take-home salary calculation is based on the average Mphasis Senior Customer Service Executive salary in India which ranges between ₹2.5 Lakhs to ₹5.8 Lakhs per year for employees with experience between 2 years to 8 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Service Executive at Mphasis?

According to AmbitionBox, 35% of the Mphasis Senior Customer Service Executives reported a notice period of 15 days or less, 34% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 26 responses on AmbitionBox in last 2 years.

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Mphasis Senior Customer Service Executive Salaries

Mphasis Senior Customer Service Executive salary in India ranges between ₹2.5 Lakhs to ₹5.8 Lakhs with an average annual salary of ₹. Salary estimates are based on 41 Mphasis latest salaries received from various employees of Mphasis.

Mphasis Senior Customer Service Executive salaries in India

Companies similar to Mphasis for Senior Customer Service Executive

Latest annual salaries shared by Mphasis Senior Customer Service Executive

Experience wise Mphasis Senior Customer Service Executive salaries

Similar Designation salaries in Mphasis

Salary related reviews for Mphasis

Customer Support Executive in Bangalore / Bengaluru

Process Associate in Bangalore / Bengaluru

Customer Care Executive (working remotely)

Process Associate in Pune

Senior Associate in Pune

Mphasis Senior Customer Service Executive Salary FAQs

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