Mphasis Pune Senior Customer Service Executive Salaries by 10+ Employees

2 - 7 years exp.

₹3 Lakhs - ₹5.6 Lakhs

Avg. annual salary

Monthly In-hand Salary

At par with the average Senior Customer Service Executive Salary in IT Services & Consulting Companies for 2 - 7 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Service Executive Salary 2 - 7 years exp. (15 salaries)	₹3.5 L/yr - ₹5.6 L/yr
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Sales & Business Development Senior Customer Service Executive Salary 3 years exp. (AmbitionBox Estimate)	₹3 L/yr - ₹3.9 L/yr

Last Updated: 7 Dec 2024

Companies similar to Mphasis for Senior Customer Service Executive in Pune

Mphasis Senior Customer Service Executive Salary

2 - 7 years exp. (16 salaries)

₹3 L/yr - ₹5.6 L/yr

Company name	Avg Annual Salary	Open Jobs
IGT Solutions Senior Customer Service Executive Salary 2 - 4 years exp. (3 salaries)	₹2 L/yr - ₹3.6 L/yr 19% less
Tata Communications Senior Customer Service Executive Salary 3 - 10 years exp. (266 salaries)	₹3.8 L/yr - ₹8.8 L/yr 74% more
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Conneqt Business Solutions Senior Customer Service Executive Salary 1 - 7 years exp. (189 salaries)	₹1.1 L/yr - ₹4.5 L/yr 36% less
Tata Communications Transformation Services Senior Customer Service Executive Salary 4 - 10 years exp. (160 salaries)	₹4.9 L/yr - ₹8.7 L/yr 68% more
Capita Senior Customer Service Executive Salary 1 - 9 years exp. (119 salaries)	₹1.9 L/yr - ₹6 L/yr 3% less

Senior Customer Service Executive salary at Mphasis ranges between ₹3 Lakhs to ₹5.6 Lakhs per year for employees with experience between 2 years to 7 years. Salary estimates are based on 16 latest salaries received from various employees of Mphasis.

Experience wise Mphasis Senior Customer Service Executive salaries in Pune

Last Updated: 7 Dec 2024

Experience	Avg Annual Salary
2 years (4 salaries)	₹3.5 L/yr - ₹3.7 L/yr
3 years (3 salaries)	₹3 L/yr - ₹4.5 L/yr
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4 years (5 salaries)	₹3.5 L/yr - ₹4.5 L/yr
5 years (3 salaries)	₹3.5 L/yr - ₹4.5 L/yr
6 years (AmbitionBox Estimate)	₹3.6 L/yr - ₹4.5 L/yr
7 years (AmbitionBox Estimate)	₹3.6 L/yr - ₹4.6 L/yr

View all

Similar Designation salaries in Mphasis

Customer Service Executive Salary

(59 salaries)

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Customer Support Executive Salary

(57 salaries)

₹1.1 L/yr - ₹5.2 L/yr

Customer Care Executive Salary

(38 salaries)

₹1.5 L/yr - ₹4.47 L/yr

Customer Service Officer Salary

(34 salaries)

₹2 L/yr - ₹4.1 L/yr

Customer Service Associate Salary

(25 salaries)

₹1.8 L/yr - ₹4.3 L/yr

Customer Support Associate Salary

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₹2.3 L/yr - ₹5 L/yr

Customer Service Representative Salary

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₹2.74 L/yr - ₹3.9 L/yr

Salary related reviews for Mphasis

1.1

Rated by 4 employees for salary & benefits

Technical Support Engineer in Pune

Full Time

IT & Information Security Department

1.0

• posted on 20 Mar 2025

1.0

for Salary and Benefits

Dislikes

Everything, absolutely no pay hikes and promotions, no bonus, no allowance, sometimes you don't even get full salary, forget VP, Toxic management and culture, worst HR system and of lot of things, everything bad you can imagine about a company exists in Mphasis.

Salary - Bad

+6 more

Customer Support Executive in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 05 May 2023

3.0

for Salary and Benefits

Likes

To be frank I'm just ok with their package as compared to other companies but still there is no additional benefits like night shift allowance or bonus.

Job security - Good

Dislikes

As a customer chat agent it's really challenging task to work almost 7:45 hours constantly on 3 concerency which will break down our mental health and cause stress and also shif part they will continuously changes according to their need they will not even ask agents that they are comfortable or not and also there will be a huge difference in shifts life one month day shift and next month will be night shift which will cause for health, sleep and peace. If you are looking for peaceful work I would recommend every one to not choose customer support domain in Mphasis.

Skill development - Poor

+4 more

Process Associate in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 05 Jun 2022

1.0

for Salary and Benefits

Likes

Culture in the company is good and they have multiple business LOB's and if you are lucky you can be moved to another business through other programs.

Job security - Good

Dislikes

...ssue perks like other companies. No night shift allowance and no food allowance. Cab available however a certain amount will be deducted from your salary every month.

Salary - Bad

+4 more

Customer Care Executive (working remotely)

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 17 Dec 2024

1.0

for Salary and Benefits

Likes

There’s nothing to like

Dislikes

I was offered a package of 6.7lpa at the time of salary discussion, with the understanding/assurance that after all the deductions I would be getting 47k inhand. When I received my offer letter my package is 5.7lpa, I spoke to them about the same and they said this is the best we can offer. Why did you guys wasted my time if you can’t afford to pay? I would suggest everyone not to work with this organisation.

Salary - Bad

+6 more

Process Associate in Pune

Full Time

Finance & Accounting Department

4.0

• posted on 19 May 2022

4.0

for Salary and Benefits

Likes

...t & culture . Team leader also very supportive. & The management is transparent. Company policies are good , the give good salary hike & appraisal every year.

Salary - Good

+6 more

Dislikes

Salary is decent but career growth is slow.

see more salary related reviews

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What people are saying about Mphasis

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a development consultant

2w (edited)

Harman VS Deloitte VS MPhasis

Which company should I join as QA having 5.5 yrs of exp?

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Mphasis Senior Customer Service Executive Salary FAQs

What is the salary of Senior Customer Service Executive at Mphasis in Pune?

The average salary of a Senior Customer Service Executive at Mphasis in Pune typically ranges from ₹3.0 Lakhs to ₹5.6 Lakhs per year, depending on experience (from 2 years to 7 years).

The top 10% of Senior Customer Service Executive in Pune at Mphasis earn more than ₹4.5 Lakhs per year, and the top 1% earn over ₹5.6 Lakhs per year. Senior Customer Service Executive Salaries at Mphasis can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ Mphasis employees in India.

What is the estimated take home salary of a Senior Customer Service Executive at Mphasis in Pune?

The estimated take-home salary of a Senior Customer Service Executive at Mphasis in Pune typically ranges from ₹28,638 to ₹30,022 per month. This is based on the average salary range of ₹3.0 Lakhs to ₹5.6 Lakhs per year for employees with experience ranging from 2 years to 7 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of Mphasis. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Mphasis for Senior Customer Service Executive in India?

Tata Communications	₹3.8 Lakhs to ₹8.8 Lakhs per year
Tata Communications Transformation Services	₹4.9 Lakhs to ₹8.7 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Mphasis, depending on the role and experience level.

What is the salary of a Senior Customer Service Executive in companies similar to Mphasis in Pune?

The salary of a Senior Customer Service Executive at companies similar to Mphasis in Pune varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Capita	₹1.9 Lakhs to ₹6.0 Lakhs per year
IGT Solutions	₹2.0 Lakhs to ₹3.6 Lakhs per year
Conneqt Business Solutions	₹1.1 Lakhs to ₹4.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Customer Service Executive at Mphasis in Pune?

The salary growth for a Senior Customer Service Executive at Mphasis in Pune depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Executive in Pune can expect the following growth trajectory at Mphasis:

Experience	Average Salary Range
2 years	₹3.5 Lakhs to ₹3.7 Lakhs per year
3 years	₹3.0 Lakhs to ₹4.5 Lakhs per year
4 years	₹3.5 Lakhs to ₹4.5 Lakhs per year
5 years	₹3.5 Lakhs to ₹4.5 Lakhs per year

and so on.

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Mphasis Senior Customer Service Executive Salaries in Pune

Mphasis Senior Customer Service Executive salary in Pune ranges between ₹3 Lakhs to ₹5.6 Lakhs with an average annual salary of ₹. Salary estimates are based on 16 Mphasis latest salaries received from various employees of Mphasis.