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Mphasis Customer Service Officer salaries in India (Updated 2025)

Annual salary range
0 - 5 years exp.
₹1.8 Lakh - ₹4.1 Lakhs
Salary of majority employees
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6% less than the average Customer Service Officer Salary in IT Services & Consulting Companies for 0 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Officer Salary
0 - 5 years exp. (24 salaries)
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₹1.8 L/yr - ₹4.1 L/yr

BFSI, Investments & Trading
Customer Service Officer Salary
1 - 4 years exp. (5 salaries)
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₹2.5 L/yr - ₹3.5 L/yr

Finance & Accounting
Customer Service Officer Salary
1 - 3 years exp. (3 salaries)
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₹2.2 L/yr - ₹3 L/yr

Sales & Business Development
Customer Service Officer Salary
2 - 3 years exp. (3 salaries)
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₹3.4 L/yr - ₹3.9 L/yr

Engineering - Hardware & Networks
Customer Service Officer Salary
2 - 3 years exp. (AmbitionBox Estimate)
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₹3.1 L/yr - ₹3.5 L/yr

Last Updated: 18 Jan 2025

Companies similar to Mphasis for Customer Service Officer

Company name Avg Annual Salary Open Jobs
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Wipro Customer Service Officer Salary

0 - 5 years exp. (5 salaries)

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₹1.9 L/yr - ₹4.3 L/yr

arrow icon 2% less
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Tech Mahindra Customer Service Officer Salary

0 - 4 years exp. (13 salaries)

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₹1.5 L/yr - ₹3.6 L/yr

arrow icon 22% less
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₹1.5 L/yr - ₹3.3 L/yr

arrow icon 22% less
Logo
ICICI Bank Customer Service Officer Salary

0 - 7 years exp. (861 salaries)

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₹1.5 L/yr - ₹5.2 L/yr

arrow icon 2% more
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Axis Bank Customer Service Officer Salary

1 - 10 years exp. (608 salaries)

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₹1 L/yr - ₹8.6 L/yr

arrow icon 36% more

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Customer Service Officer salary at Mphasis ranges between ₹1.8 Lakh to ₹4.1 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 54 latest salaries received from various employees of Mphasis.

Latest annual salaries shared by Mphasis Customer Service Officer

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Experience wise Mphasis Customer Service Officer salaries

Last Updated: 18 Jan 2025

Experience Avg Annual Salary
Fresher  (5 salaries)

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₹2.5 L/yr - ₹3.8 L/yr
1 year  (18 salaries)

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₹1.8 L/yr - ₹3.5 L/yr
2 years  (14 salaries)

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₹2 L/yr - ₹4.1 L/yr
3 years  (12 salaries)

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₹2.6 L/yr - ₹4 L/yr
4 years  (4 salaries)

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₹2.8 L/yr - ₹4 L/yr
View all

Similar Designation salaries in Mphasis

Customer Service Manager Salary
(AmbitionBox Estimate)
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₹9.1 L/yr - ₹11.6 L/yr
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₹1.8 L/yr - ₹4.3 L/yr
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₹1.4 L/yr - ₹4.8 L/yr
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₹1.5 L/yr - ₹4.47 L/yr
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₹1 L/yr - ₹3.9 L/yr
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₹6.8 L/yr - ₹9.16 L/yr
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₹2 L/yr - ₹7 L/yr
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₹1 L/yr - ₹5 L/yr
Customer Relationship Manager Salary
(AmbitionBox Estimate)
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₹2.4 L/yr - ₹3.1 L/yr
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₹2.5 L/yr - ₹5.75 L/yr

Top skills at Mphasis for Customer Service Officer

International BPO Customer Support CSR Voice Process Inbound Calls chat voice process chat support email Email Support international bpo Semi Voice International Voice
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Salary related reviews for Mphasis

2.9

Rated by 20 employees for salary & benefits

Full Time

 · 

Finance & Accounting Department

4.0
  •  posted on 09 Apr 2021

3.0
 for  Salary and Benefits

Likes

...ave expected as per the companies reputation and cafeteria was just average, co. policies are good, appraisals are not good and salary hike is also very low nad I never heard about bonus, allowances.

read more
  • Skill development - Good
  • +5 more

Dislikes

No, Mphasis is a best company to make good career. But, companies Senior management has to focused in some specific processes to improve there management there are lot of issue like, work, projects, internal politics and ignorance of any employees genuine concerns.

read more

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 05 May 2023

3.0
 for  Salary and Benefits

Likes

To be frank I'm just ok with their package as compared to other companies but still there is no additional benefits like night shift allowance or bonus.

read more
  • Job security - Good

Dislikes

As a customer chat agent it's really challenging task to work almost 7:45 hours constantly on 3 concerency which will break down our mental health and cause stress and also shif part they will continuously changes according to their need they will not even ask agents that they are comfortable or not and also there will be a huge difference in shifts life one month day shift and next month will be night shift which will cause for health, sleep and peace. If you are looking for peaceful work I would recommend every one to not choose customer support domain in Mphasis.

read more
  • Skill development - Poor
  • +4 more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 05 Jun 2022

1.0
 for  Salary and Benefits

Likes

Culture in the company is good and they have multiple business LOB's and if you are lucky you can be moved to another business through other programs.

read more
  • Job security - Good

Dislikes

...ssue perks like other companies. No night shift allowance and no food allowance. Cab available however a certain amount will be deducted from your salary every month.

read more
  • Salary - Bad
  • +4 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 17 Dec 2024

1.0
 for  Salary and Benefits

Likes

There’s nothing to like

Dislikes

I was offered a package of 6.7lpa at the time of salary discussion, with the understanding/assurance that after all the deductions I would be getting 47k inhand. When I received my offer letter my package is 5.7lpa, I spoke to them about the same and they said this is the best we can offer. Why did you guys wasted my time if you can’t afford to pay? I would suggest everyone not to work with this organisation.

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Finance & Accounting Department

4.0
  •  posted on 19 May 2022

4.0
 for  Salary and Benefits

Likes

...t & culture . Team leader also very supportive. & The management is transparent. Company policies are good , the give good salary hike & appraisal every year.

read more
  • Salary - Good
  • +6 more

Dislikes

Salary is decent but career growth is slow.

see more salary related reviews

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Mphasis Customer Service Officer Salary FAQs

What is the salary of Customer Service Officer at Mphasis?
Customer Service Officer salary at Mphasis in India ranges between ₹1.8 Lakhs to ₹4.1 Lakhs for less than 1 year of experience to 5 years. According to our estimates it is 6% less than the average Customer Service Officer Salary in India. Salary estimates are based on 54 latest salaries received from various employees of Mphasis India.
How does the salary of a Customer Service Officer at Mphasis India compare with the average salary range for this job?
The average salary of a Customer Service Officer at Mphasis is 6% less than the average salary of a Customer Service Officer in India. To know exact salary insights, login to view.
What are the top skills required to work as a Customer Service Officer at Mphasis?
International BPO, Customer Support, CSR, Voice Process and Inbound Calls are some of the popular skills required to work as a Customer Service Officer at Mphasis India.
Which similar companies are paying more than Mphasis to a Customer Service Officer in India?
  • Axis Bank Customer Service Officer Salary - ₹1.0 Lakhs to ₹8.6 Lakhs per year
  • ICICI Bank Customer Service Officer Salary - ₹1.5 Lakhs to ₹5.2 Lakhs per year
What is the salary of a Customer Service Officer in companies similar to Mphasis in India?
  • Wipro Customer Service Officer Salary - ₹1.9 Lakhs to ₹4.3 Lakhs per year
  • Sutherland Global Services Customer Service Officer Salary - ₹1.5 Lakhs to ₹3.3 Lakhs per year
  • Tech Mahindra Customer Service Officer Salary - ₹1.5 Lakhs to ₹3.6 Lakhs per year
What is the estimated take home salary of a Customer Service Officer at Mphasis in India?
The estimated take-home salary of a Customer Service Officer at Mphasis ranges between ₹22,231 per month to ₹23,711 per month in India. The take-home salary calculation is based on the average Mphasis Customer Service Officer salary in India which ranges between ₹1.8 Lakhs to ₹4.1 Lakhs per year for employees with less than 1 year of experience to 5 years. Check how did we calculate take home salary?
What is the notice period for Customer Service Officer at Mphasis?
According to AmbitionBox, 55% of the Mphasis Customer Service Officers reported a notice period of 2 Months, 20% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 20 responses on AmbitionBox in last 2 years.

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Mphasis Customer Service Officer salary in India ranges between ₹1.8 Lakh to ₹4.1 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 54 Mphasis latest salaries received from various employees of Mphasis.

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