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Mphasis Customer Service Officer salaries in Pune

Annual salary range
0 - 4 years exp.
₹2 Lakhs - ₹4.1 Lakhs
Salary of majority employees
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At par with the average Customer Service Officer Salary in IT Services & Consulting Companies for 0 - 4 years of experience

Interested in this particular role?

Salaries in different departments

Customer Success, Service & Operations
Customer Service Officer Salary
0 - 4 years exp. (17 salaries)
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₹2 L/yr - ₹4.1 L/yr

BFSI, Investments & Trading
Customer Service Officer Salary
2 - 3 years exp. (3 salaries)
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₹2.6 L/yr - ₹3.3 L/yr

Engineering - Hardware & Networks
Customer Service Officer Salary
2 - 3 years exp. (AmbitionBox Estimate)
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₹3.3 L/yr - ₹3.5 L/yr

Finance & Accounting
Customer Service Officer Salary
2 - 3 years exp. (AmbitionBox Estimate)
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₹2.6 L/yr - ₹3.2 L/yr

Sales & Business Development
Customer Service Officer Salary
2 - 3 years exp. (AmbitionBox Estimate)
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₹3.4 L/yr - ₹3.9 L/yr

Last Updated: 14 Nov 2024

Companies similar to Mphasis for Customer Service Officer in Pune

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Mphasis Customer Service Officer Salary

0 - 4 years exp. (34 salaries)

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₹2 L/yr - ₹4.1 L/yr

vs
Company name Avg Annual Salary Open Jobs
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ICICI Bank Customer Service Officer Salary

0 - 7 years exp. (51 salaries)

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₹1.8 L/yr - ₹4.2 L/yr

arrow icon 4% less
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Axis Bank Customer Service Officer Salary

1 - 7 years exp. (39 salaries)

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₹1.8 L/yr - ₹5.8 L/yr

arrow icon 22% more
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₹2.2 L/yr - ₹4.5 L/yr

arrow icon 1% less
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₹1 L/yr - ₹3.3 L/yr

arrow icon 11% less
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₹1.7 L/yr - ₹3 L/yr

arrow icon 18% less
24 job openings
Customer Service Officer salary at Mphasis ranges between ₹2 Lakhs to ₹4.1 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 34 latest salaries received from various employees of Mphasis.

Latest annual salaries shared by Mphasis Customer Service Officer in Pune

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Experience wise Mphasis Customer Service Officer salaries in Pune

Last Updated: 14 Nov 2024

Experience Avg Annual Salary
Fresher  (4 salaries)

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₹2.5 L/yr - ₹3.8 L/yr
1 year  (8 salaries)

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₹2.5 L/yr - ₹3.5 L/yr
2 years  (12 salaries)

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₹2 L/yr - ₹4.1 L/yr
3 years  (7 salaries)

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₹2.6 L/yr - ₹4 L/yr
4 years  (3 salaries)

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₹2.8 L/yr - ₹4 L/yr

Similar Designation salaries in Mphasis

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₹1.5 L/yr - ₹4.8 L/yr
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₹1.8 L/yr - ₹5.2 L/yr
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₹1.5 L/yr - ₹4.47 L/yr
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₹1.8 L/yr - ₹4.3 L/yr
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₹3 L/yr - ₹5.58 L/yr
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₹2.3 L/yr - ₹5 L/yr
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₹2.74 L/yr - ₹3.9 L/yr

Top skills at Mphasis for Customer Service Officer

International BPO Customer Support CSR Voice Process Inbound Calls chat voice process chat support email Email Support international bpo Semi Voice International Voice

Salary related reviews for Mphasis

3.5

Rated by 8 employees for salary & benefits

Full Time

 · 

Finance & Accounting Department

4.0
  •  posted on 09 Apr 2021

3.0
 for  Salary and Benefits

Likes

...ave expected as per the companies reputation and cafeteria was just average, co. policies are good, appraisals are not good and salary hike is also very low nad I never heard about bonus, allowances.

read more
  • Skill development - Good
  • +5 more

Dislikes

No, Mphasis is a best company to make good career. But, companies Senior management has to focused in some specific processes to improve there management there are lot of issue like, work, projects, internal politics and ignorance of any employees genuine concerns.

read more

Full Time

 · 

IT & Information Security Department

1.0
  •  posted on 20 Mar 2025

1.0
 for  Salary and Benefits

Dislikes

Everything, absolutely no pay hikes and promotions, no bonus, no allowance, sometimes you don't even get full salary, forget VP, Toxic management and culture, worst HR system and of lot of things, everything bad you can imagine about a company exists in Mphasis.

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 05 May 2023

3.0
 for  Salary and Benefits

Likes

To be frank I'm just ok with their package as compared to other companies but still there is no additional benefits like night shift allowance or bonus.

read more
  • Job security - Good

Dislikes

As a customer chat agent it's really challenging task to work almost 7:45 hours constantly on 3 concerency which will break down our mental health and cause stress and also shif part they will continuously changes according to their need they will not even ask agents that they are comfortable or not and also there will be a huge difference in shifts life one month day shift and next month will be night shift which will cause for health, sleep and peace. If you are looking for peaceful work I would recommend every one to not choose customer support domain in Mphasis.

read more
  • Skill development - Poor
  • +4 more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 05 Jun 2022

1.0
 for  Salary and Benefits

Likes

Culture in the company is good and they have multiple business LOB's and if you are lucky you can be moved to another business through other programs.

read more
  • Job security - Good

Dislikes

...ssue perks like other companies. No night shift allowance and no food allowance. Cab available however a certain amount will be deducted from your salary every month.

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  • Salary - Bad
  • +4 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 17 Dec 2024

1.0
 for  Salary and Benefits

Likes

There’s nothing to like

Dislikes

I was offered a package of 6.7lpa at the time of salary discussion, with the understanding/assurance that after all the deductions I would be getting 47k inhand. When I received my offer letter my package is 5.7lpa, I spoke to them about the same and they said this is the best we can offer. Why did you guys wasted my time if you can’t afford to pay? I would suggest everyone not to work with this organisation.

read more
  • Salary - Bad
  • +6 more
see more salary related reviews

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Mphasis Customer Service Officer Salary FAQs

What is the salary of Customer Service Officer at Mphasis in Pune?
The average salary of a Customer Service Officer at Mphasis in Pune typically ranges from ₹2.0 Lakhs to ₹4.1 Lakhs per year, depending on experience (from Fresher to 4 years).

The top 10% of Customer Service Officer in Pune at Mphasis earn more than ₹3.9 Lakhs per year, and the top 1% earn over ₹4.1 Lakhs per year. Customer Service Officer Salaries at Mphasis can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 30+ Mphasis employees in India.
What is the estimated take home salary of a Customer Service Officer at Mphasis in Pune?
The estimated take-home salary of a Customer Service Officer at Mphasis in Pune typically ranges from ₹23,525 to ₹24,985 per month. This is based on the average salary range of ₹2.0 Lakhs to ₹4.1 Lakhs per year for employees with experience ranging from Fresher to 4 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 30+ salaries received from various employees of Mphasis. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Service Officer at Mphasis in Pune?
To be a Customer Service Officer at Mphasis in Pune, the key skills required include:

  • - International BPO
  • - Customer Support
  • - CSR
  • - Voice Process
  • - Inbound Calls

These skills are highly valued at Mphasis and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than Mphasis for Customer Service Officer in India?
Axis Bank ₹1.8 Lakhs to ₹5.8 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Mphasis, depending on the role and experience level.
What is the salary of a Customer Service Officer in companies similar to Mphasis in Pune?
The salary of a Customer Service Officer at companies similar to Mphasis in Pune varies, depending on the role, experience, and company size. Here are the typical salary ranges:

AU Small Finance Bank ₹2.2 Lakhs to ₹4.5 Lakhs per year
ICICI Bank ₹1.8 Lakhs to ₹4.2 Lakhs per year
InterGlobe Aviation ₹1.0 Lakhs to ₹3.3 Lakhs per year
Equitas Small Finance Bank ₹1.7 Lakhs to ₹3.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Officer at Mphasis in Pune?
The salary growth for a Customer Service Officer at Mphasis in Pune depends on factors such as experience, performance, and promotions. On average, a Customer Service Officer in Pune can expect the following growth trajectory at Mphasis:

Experience Average Salary Range
Fresher ₹2.5 Lakhs to ₹3.8 Lakhs per year
1 year ₹2.5 Lakhs to ₹3.5 Lakhs per year
2 years ₹2.0 Lakhs to ₹4.1 Lakhs per year
3 years ₹2.6 Lakhs to ₹4.0 Lakhs per year
and so on.

Tell us how to improve this page.

Mphasis Customer Service Officer salary in Pune ranges between ₹2 Lakhs to ₹4.1 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 34 Mphasis latest salaries received from various employees of Mphasis.