Mphasis Pune Customer Service Officer Salaries by 30+ Employees (Updated 2025)

0 - 4 years exp.

₹2 Lakhs - ₹4.1 Lakhs

Salary of majority employees

7% less than the average Customer Service Officer Salary in IT Services & Consulting Companies for 0 - 4 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Officer Salary 0 - 4 years exp. (17 salaries)	₹2 L/yr - ₹4.1 L/yr
BFSI, Investments & Trading Customer Service Officer Salary 2 - 3 years exp. (3 salaries)	₹2.6 L/yr - ₹3.3 L/yr
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Engineering - Hardware & Networks Customer Service Officer Salary 2 - 3 years exp. (AmbitionBox Estimate)	₹3.3 L/yr - ₹3.5 L/yr
Finance & Accounting Customer Service Officer Salary 2 - 3 years exp. (AmbitionBox Estimate)	₹2.6 L/yr - ₹3.2 L/yr
Sales & Business Development Customer Service Officer Salary 2 - 3 years exp. (AmbitionBox Estimate)	₹3.4 L/yr - ₹3.9 L/yr

Last Updated: 14 Nov 2024

Companies similar to Mphasis for Customer Service Officer in Pune

Mphasis Customer Service Officer Salary

0 - 4 years exp. (34 salaries)

₹2 L/yr - ₹4.1 L/yr

Company name	Avg Annual Salary	Open Jobs
ICICI Bank Customer Service Officer Salary 0 - 7 years exp. (51 salaries)	₹1.8 L/yr - ₹5 L/yr 2% less
Axis Bank Customer Service Officer Salary 1 - 7 years exp. (40 salaries)	₹1.8 L/yr - ₹5.8 L/yr 25% more
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AU Small Finance Bank Customer Service Officer Salary 1 - 7 years exp. (24 salaries)	₹2.2 L/yr - ₹4.5 L/yr 1% more
InterGlobe Aviation Customer Service Officer Salary 0 - 3 years exp. (23 salaries)	₹1.4 L/yr - ₹3.3 L/yr 7% less
Equitas Small Finance Bank Customer Service Officer Salary 0 - 5 years exp. (17 salaries)	₹1.7 L/yr - ₹3 L/yr 11% less	2 job openings

Customer Service Officer salary at Mphasis ranges between ₹2 Lakhs to ₹4.1 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 34 latest salaries received from various employees of Mphasis.

Experience wise Mphasis Customer Service Officer salaries in Pune

Last Updated: 14 Nov 2024

Experience	Avg Annual Salary
Fresher (4 salaries)	₹2.5 L/yr - ₹3.8 L/yr
1 year (8 salaries)	₹2.5 L/yr - ₹3.5 L/yr
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2 years (12 salaries)	₹2 L/yr - ₹4.1 L/yr
3 years (7 salaries)	₹2.6 L/yr - ₹4 L/yr
4 years (3 salaries)	₹2.8 L/yr - ₹4 L/yr

Similar Designation salaries in Mphasis

Customer Support Executive Salary

(53 salaries)

₹1.5 L/yr - ₹5 L/yr

Customer Service Executive Salary

(53 salaries)

₹1.5 L/yr - ₹4.5 L/yr

Customer Care Executive Salary

(38 salaries)

₹1.5 L/yr - ₹4.47 L/yr

Customer Service Associate Salary

(25 salaries)

₹1.8 L/yr - ₹4.3 L/yr

Senior Customer Service Executive Salary

(16 salaries)

₹3 L/yr - ₹5.58 L/yr

Customer Support Associate Salary

(10 salaries)

₹1.15 L/yr - ₹5 L/yr

Customer Service Representative Salary

(4 salaries)

₹2.74 L/yr - ₹3.9 L/yr

Top skills at Mphasis for Customer Service Officer

International BPO Customer Support CSR Voice Process Inbound Calls chat voice process chat support email Email Support international bpo Semi Voice International Voice

Salary related reviews for Mphasis

3.5

Rated by 8 employees for salary & benefits

Customer Service Officer in Kharadi, Pune

Full Time

Finance & Accounting Department

4.0

• posted on 09 Apr 2021

3.0

for Salary and Benefits

Likes

...ave expected as per the companies reputation and cafeteria was just average, co. policies are good, appraisals are not good and salary hike is also very low nad I never heard about bonus, allowances.

Skill development - Good

+5 more

Dislikes

No, Mphasis is a best company to make good career. But, companies Senior management has to focused in some specific processes to improve there management there are lot of issue like, work, projects, internal politics and ignorance of any employees genuine concerns.

Customer Support Executive in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 05 May 2023

3.0

for Salary and Benefits

Likes

To be frank I'm just ok with their package as compared to other companies but still there is no additional benefits like night shift allowance or bonus.

Job security - Good

Dislikes

As a customer chat agent it's really challenging task to work almost 7:45 hours constantly on 3 concerency which will break down our mental health and cause stress and also shif part they will continuously changes according to their need they will not even ask agents that they are comfortable or not and also there will be a huge difference in shifts life one month day shift and next month will be night shift which will cause for health, sleep and peace. If you are looking for peaceful work I would recommend every one to not choose customer support domain in Mphasis.

Skill development - Poor

+4 more

Process Associate in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 05 Jun 2022

1.0

for Salary and Benefits

Likes

Culture in the company is good and they have multiple business LOB's and if you are lucky you can be moved to another business through other programs.

Job security - Good

Dislikes

...ssue perks like other companies. No night shift allowance and no food allowance. Cab available however a certain amount will be deducted from your salary every month.

Salary - Bad

+4 more

Customer Care Executive (working remotely)

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 17 Dec 2024

1.0

for Salary and Benefits

Likes

There’s nothing to like

Dislikes

I was offered a package of 6.7lpa at the time of salary discussion, with the understanding/assurance that after all the deductions I would be getting 47k inhand. When I received my offer letter my package is 5.7lpa, I spoke to them about the same and they said this is the best we can offer. Why did you guys wasted my time if you can’t afford to pay? I would suggest everyone not to work with this organisation.

Salary - Bad

+6 more

Process Associate in Pune

Full Time

Finance & Accounting Department

4.0

• posted on 19 May 2022

4.0

for Salary and Benefits

Likes

...t & culture . Team leader also very supportive. & The management is transparent. Company policies are good , the give good salary hike & appraisal every year.

Salary - Good

+6 more

Dislikes

Salary is decent but career growth is slow.

see more salary related reviews

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Salary Discussions, Hike & Promotions

Hi All, During a job opportunity, when the recruiter asked for my expected CTC, I mentioned 12 LPA, as my previous job's fixed salary was 7.8 LPA. Now, I’ve been shortlisted for the Product Designer role and have learned from some sources that their maximum budget is 14 LPA. How should I approach the negotiation? Would it be reasonable to ask for 14 LPA, considering I initially stated my expectation as 12 LPA? The job is based in Gurgaon, and I have 4.5 years of experience. Looking forward to your advice!

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Mphasis Customer Service Officer Salary FAQs

What is the salary of Customer Service Officer at Mphasis Pune?

Customer Service Officer salary at Mphasis in Pune ranges between ₹2.0 Lakhs to ₹4.1 Lakhs for less than 1 year of experience to 4 years. According to our estimates it is 7% less than the average Customer Service Officer Salary in India. Salary estimates are based on 34 latest salaries received from various employees of Mphasis Pune.

How does the salary of a Customer Service Officer at Mphasis Pune compare with the average salary range for this job?

The average salary of a Customer Service Officer at Mphasis is 7% less than the average salary of a Customer Service Officer in Pune. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Service Officer at Mphasis?

International BPO, Customer Support, CSR, Voice Process and Inbound Calls are some of the popular skills required to work as a Customer Service Officer at Mphasis Pune.

Which similar companies are paying more than Mphasis to a Customer Service Officer in Pune?

Axis Bank Customer Service Officer Salary - ₹1.8 Lakhs to ₹5.8 Lakhs per year
AU Small Finance Bank Customer Service Officer Salary - ₹2.2 Lakhs to ₹4.5 Lakhs per year

What is the salary of a Customer Service Officer in companies similar to Mphasis in Pune?

ICICI Bank Customer Service Officer Salary - ₹1.8 Lakhs to ₹5.0 Lakhs per year
InterGlobe Aviation Customer Service Officer Salary - ₹1.4 Lakhs to ₹3.3 Lakhs per year
Equitas Small Finance Bank Customer Service Officer Salary - ₹1.7 Lakhs to ₹3.0 Lakhs per year

What is the estimated take home salary of a Customer Service Officer at Mphasis in Pune?

The estimated take-home salary of a Customer Service Officer at Mphasis ranges between ₹23,525 per month to ₹24,985 per month in Pune. The take-home salary calculation is based on the average Mphasis Customer Service Officer salary in India which ranges between ₹2.0 Lakhs to ₹4.1 Lakhs per year for employees with less than 1 year of experience to 4 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Officer at Mphasis in Pune?

According to AmbitionBox, 44% of the Mphasis Customer Service Officers in Pune reported a notice period of 15 days or less, 45% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 9 responses on AmbitionBox in last 2 years.

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Mphasis Customer Service Officer Salaries in Pune

Mphasis Customer Service Officer salary in Pune ranges between ₹2 Lakhs to ₹4.1 Lakhs with an average annual salary of ₹. Salary estimates are based on 34 Mphasis latest salaries received from various employees of Mphasis.