Mphasis Customer Service Associate Salaries by 70+ Employees (Updated 2025)

1 - 10 years exp.

₹1.8 Lakh - ₹4.3 Lakhs

Salary of majority employees

Fixed (100%)

₹3.2 Lakhs

Variable (0%)

₹0.0

8% more than the average Customer Service Associate Salary in IT Services & Consulting Companies for 1 - 10 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Associate Salary 1 - 10 years exp. (43 salaries)	₹2 L/yr - ₹4.3 L/yr
Finance & Accounting Customer Service Associate Salary 1 - 2 years exp. (AmbitionBox Estimate)	₹2.1 L/yr - ₹3.1 L/yr
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Human Resources Customer Service Associate Salary 2 years exp. (AmbitionBox Estimate)	₹3.2 L/yr - ₹4.3 L/yr
Merchandising, Retail & eCommerce Customer Service Associate Salary 4 - 7 years exp. (AmbitionBox Estimate)	₹2.4 L/yr - ₹3.2 L/yr

Last Updated: 8 Feb 2025

Companies similar to Mphasis for Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
TCS Customer Service Associate Salary 0 - 7 years exp. (193 salaries)	₹1.5 L/yr - ₹8 L/yr 3% more
Wipro Customer Service Associate Salary 0 - 5 years exp. (332 salaries)	₹1.2 L/yr - ₹4.6 L/yr 10% less
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HCLTech Customer Service Associate Salary 0 - 3 years exp. (46 salaries)	₹1.4 L/yr - ₹5 L/yr 12% less
Tech Mahindra Customer Service Associate Salary 0 - 6 years exp. (4.1k salaries)	₹1 L/yr - ₹5 L/yr 12% less	1 job opening
LTIMindtree Customer Service Associate Salary 0 - 4 years exp. (8 salaries)	₹2.4 L/yr - ₹6.1 L/yr 38% more
Hexaware Technologies Customer Service Associate Salary 0 - 6 years exp. (83 salaries)	₹1.3 L/yr - ₹4.4 L/yr 15% less
Sutherland Global Services Customer Service Associate Salary 0 - 7 years exp. (1.6k salaries)	₹1 L/yr - ₹5.5 L/yr 4% less	1 job opening
NTT Data Customer Service Associate Salary 1 - 7 years exp. (20 salaries)	₹2 L/yr - ₹4.5 L/yr 17% more
eClerx Customer Service Associate Salary 0 - 2 years exp. (11 salaries)	₹2 L/yr - ₹3.6 L/yr 16% less
NTT Data Information Processing Services Customer Service Associate Salary 0 - 6 years exp. (9 salaries)	₹2.8 L/yr - ₹5.1 L/yr 20% more
DXC Technology Customer Service Associate Salary 0 - 8 years exp. (8 salaries)	₹2 L/yr - ₹4.5 L/yr 4% more
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Kyndryl Customer Service Associate Salary 2 - 4 years exp. (6 salaries)	₹3.4 L/yr - ₹7 L/yr 48% more
Hewlett Packard Enterprise Customer Service Associate Salary 1 - 5 years exp. (5 salaries)	₹2 L/yr - ₹3.3 L/yr 23% less
GlobalLogic Customer Service Associate Salary 2 - 3 years exp. (4 salaries)	₹2.2 L/yr - ₹9 L/yr 43% more
Coforge Customer Service Associate Salary 0 - 4 years exp. (4 salaries)	₹3.5 L/yr - ₹4.5 L/yr 24% more
UST Customer Service Associate Salary 1 - 8 years exp. (3 salaries)	₹4 L/yr - ₹5 L/yr 39% more

Customer Service Associate salary at Mphasis ranges between ₹1.8 Lakh to ₹4.3 Lakhs per year for employees with experience between 1 year to 10 years. Salary estimates are based on 70 latest salaries received from various employees of Mphasis.

Experience wise Mphasis Customer Service Associate salaries

Last Updated: 8 Feb 2025

Experience	Avg Annual Salary
1 year (20 salaries)	₹1.8 L/yr - ₹4.3 L/yr
2 years (13 salaries)	₹2.1 L/yr - ₹4.3 L/yr
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3 years (12 salaries)	₹2.4 L/yr - ₹4 L/yr
4 years (6 salaries)	₹2 L/yr - ₹3.8 L/yr
5 years (6 salaries)	₹2.4 L/yr - ₹3.9 L/yr
6 years (4 salaries)	₹3 L/yr - ₹4.1 L/yr
7 years (AmbitionBox Estimate)	₹2.4 L/yr - ₹3.6 L/yr
8 years (3 salaries)	₹3 L/yr - ₹6 L/yr
9 years (AmbitionBox Estimate)	₹3.3 L/yr - ₹6.1 L/yr
10 years (3 salaries)	₹3 L/yr - ₹4 L/yr

View all

Similar Designation salaries in Mphasis

Customer Support Associate Salary

(21 salaries)

₹2 L/yr - ₹7 L/yr

Customer Service Officer Salary

(54 salaries)

₹1.8 L/yr - ₹4.1 L/yr

Customer Service Executive Salary

(112 salaries)

₹1.4 L/yr - ₹4.5 L/yr

Customer Service Manager Salary

(AmbitionBox Estimate)

₹9.1 L/yr - ₹11.6 L/yr

Customer Service Representative Salary

(21 salaries)

₹1 L/yr - ₹3.9 L/yr

Customer Care Executive Salary

(55 salaries)

₹1.5 L/yr - ₹4.47 L/yr

Senior Associate Salary

(429 salaries)

₹2 L/yr - ₹7 L/yr

Customer Support Executive Salary

(140 salaries)

₹1 L/yr - ₹5 L/yr

Process Associate Salary

(384 salaries)

₹1.4 L/yr - ₹5 L/yr

Senior Customer Service Executive Salary

(41 salaries)

₹2.5 L/yr - ₹5.75 L/yr

Salary related reviews for Mphasis

2.6

Rated by 13 employees for salary & benefits

Customer Support Executive in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 05 May 2023

3.0

for Salary and Benefits

Likes

To be frank I'm just ok with their package as compared to other companies but still there is no additional benefits like night shift allowance or bonus.

Job security - Good

Dislikes

As a customer chat agent it's really challenging task to work almost 7:45 hours constantly on 3 concerency which will break down our mental health and cause stress and also shif part they will continuously changes according to their need they will not even ask agents that they are comfortable or not and also there will be a huge difference in shifts life one month day shift and next month will be night shift which will cause for health, sleep and peace. If you are looking for peaceful work I would recommend every one to not choose customer support domain in Mphasis.

Skill development - Poor

+4 more

Process Associate in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 05 Jun 2022

1.0

for Salary and Benefits

Likes

Culture in the company is good and they have multiple business LOB's and if you are lucky you can be moved to another business through other programs.

Job security - Good

Dislikes

...ssue perks like other companies. No night shift allowance and no food allowance. Cab available however a certain amount will be deducted from your salary every month.

Salary - Bad

+4 more

Customer Care Executive (working remotely)

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 17 Dec 2024

1.0

for Salary and Benefits

Likes

There’s nothing to like

Dislikes

I was offered a package of 6.7lpa at the time of salary discussion, with the understanding/assurance that after all the deductions I would be getting 47k inhand. When I received my offer letter my package is 5.7lpa, I spoke to them about the same and they said this is the best we can offer. Why did you guys wasted my time if you can’t afford to pay? I would suggest everyone not to work with this organisation.

Salary - Bad

+6 more

Process Associate in Pune

Full Time

Finance & Accounting Department

4.0

• posted on 19 May 2022

4.0

for Salary and Benefits

Likes

...t & culture . Team leader also very supportive. & The management is transparent. Company policies are good , the give good salary hike & appraisal every year.

Salary - Good

+6 more

Dislikes

Salary is decent but career growth is slow.

Senior Associate in Pune

Full Time

Procurement & Supply Chain Department

5.0

• posted on 18 Dec 2020

5.0

for Salary and Benefits

Likes

For the early phase company provided additional amount as Hardship allowances in the salary which really helped me to do some food donations and other things. I worked more than working hours to meet my goals and then have donated other remaining money to needy people.

Salary - Excellent

+6 more

Dislikes

There is nothing to dislike. Everytime I entered I felt secure.

see more salary related reviews

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Request for Job Referral or Guidance

Hi , I hope you're doing well! I am fresher , and I am a 2024 BE(CSE) graduate currently looking for an entry-level position. I am skilled in Python, SQL, web technologies, and Django, and I’m eager to apply my knowledge in a professional setting. As a fresher, I am open to any role that will help me grow and learn. If you know of any job openings or can provide any referrals or guidance, I would greatly appreciate it. Thank you for your time . TCS Cognizant Kumaran Systems Zoho Infinite Computer Solutions AccentureVirtusa Consulting Services Oracle IBM Mphasis LTIMindtree Capgemini AVASOFT Genpact Maveric Systems Wipro HCLTech Hexaware Technologies Tech Mahindra StartupLanes Freshworks UST Intel Ramco Systems JPMorgan Chase & Co. #fresher#it#developer#hr

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Mphasis Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at Mphasis?

Customer Service Associate salary at Mphasis in India ranges between ₹1.8 Lakhs to ₹4.3 Lakhs for experience between 1 years to 10 years. According to our estimates it is 8% more than the average Customer Service Associate Salary in India. Salary estimates are based on 70 latest salaries received from various employees of Mphasis India.

How does the salary of a Customer Service Associate at Mphasis India compare with the average salary range for this job?

The average salary of a Customer Service Associate at Mphasis is 8% more than the average salary of a Customer Service Associate in India. To know exact salary insights, login to view.

Which similar companies are paying more than Mphasis to a Customer Service Associate in India?

Kyndryl Customer Service Associate Salary - ₹3.4 Lakhs to ₹7.0 Lakhs per year
GlobalLogic Customer Service Associate Salary - ₹2.2 Lakhs to ₹9.0 Lakhs per year
UST Customer Service Associate Salary - ₹4.0 Lakhs to ₹5.0 Lakhs per year
LTIMindtree Customer Service Associate Salary - ₹2.4 Lakhs to ₹6.1 Lakhs per year
Coforge Customer Service Associate Salary - ₹3.5 Lakhs to ₹4.5 Lakhs per year

What is the salary of a Customer Service Associate in companies similar to Mphasis in India?

NTT Data Information Processing Services Customer Service Associate Salary - ₹2.8 Lakhs to ₹5.1 Lakhs per year
NTT Data Customer Service Associate Salary - ₹2.0 Lakhs to ₹4.5 Lakhs per year
DXC Technology Customer Service Associate Salary - ₹2.0 Lakhs to ₹4.5 Lakhs per year
TCS Customer Service Associate Salary - ₹1.5 Lakhs to ₹8.0 Lakhs per year
Sutherland Global Services Customer Service Associate Salary - ₹1.0 Lakhs to ₹5.5 Lakhs per year

What is the estimated take home salary of a Customer Service Associate at Mphasis in India?

The estimated take-home salary of a Customer Service Associate at Mphasis ranges between ₹23,018 per month to ₹24,487 per month in India. The take-home salary calculation is based on the average Mphasis Customer Service Associate salary in India which ranges between ₹1.8 Lakhs to ₹4.3 Lakhs per year for employees with experience between 1 years to 10 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Associate at Mphasis?

According to AmbitionBox, 50% of the Mphasis Customer Service Associates reported a notice period of 15 days or less, 43% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 40 responses on AmbitionBox in last 2 years.

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Mphasis Customer Service Associate Salaries

Mphasis Customer Service Associate salary in India ranges between ₹1.8 Lakh to ₹4.3 Lakhs with an average annual salary of ₹. Salary estimates are based on 70 Mphasis latest salaries received from various employees of Mphasis.