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Mphasis Customer Service Associate salaries in India (Updated 2025)

Annual salary range
1 - 10 years exp.
₹1.8 Lakh - ₹4.3 Lakhs
Salary of majority employees
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Fixed (100%)
₹3.2 Lakhs
Variable (0%)
₹0.0
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9% more than the average Customer Service Associate Salary in IT Services & Consulting Companies for 1 - 10 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Associate Salary
1 - 10 years exp. (43 salaries)
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₹2 L/yr - ₹4.3 L/yr

Finance & Accounting
Customer Service Associate Salary
1 - 2 years exp. (AmbitionBox Estimate)
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₹2.1 L/yr - ₹2.9 L/yr

Human Resources
Customer Service Associate Salary
2 years exp. (AmbitionBox Estimate)
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₹3.5 L/yr - ₹4.3 L/yr

Merchandising, Retail & eCommerce
Customer Service Associate Salary
4 - 7 years exp. (AmbitionBox Estimate)
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₹2.4 L/yr - ₹3.1 L/yr

Last Updated: 8 Feb 2025

Companies similar to Mphasis for Customer Service Associate

Company name Avg Annual Salary Open Jobs
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₹1 L/yr - ₹5.5 L/yr

arrow icon 5% less
1 job opening
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FIS Customer Service Associate Salary

0 - 5 years exp. (199 salaries)

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₹2.3 L/yr - ₹5 L/yr

arrow icon 15% more
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IGT Solutions Customer Service Associate Salary

0 - 3 years exp. (148 salaries)

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₹1.1 L/yr - ₹5.4 L/yr

arrow icon 17% less
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₹1.3 L/yr - ₹4.4 L/yr

arrow icon 16% less
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NTT Data Customer Service Associate Salary

1 - 7 years exp. (20 salaries)

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₹2 L/yr - ₹4.5 L/yr

arrow icon 16% more
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₹2.8 L/yr - ₹4.4 L/yr

arrow icon 19% more
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eClerx Customer Service Associate Salary

0 - 2 years exp. (11 salaries)

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₹2 L/yr - ₹3.6 L/yr

arrow icon 12% less
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₹2.8 L/yr - ₹5.1 L/yr

arrow icon 19% more
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₹2 L/yr - ₹4.5 L/yr

arrow icon 3% more
Logo
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₹2.4 L/yr - ₹6.1 L/yr

arrow icon 37% more
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₹2 L/yr - ₹3.7 L/yr

arrow icon 10% less
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Kyndryl Customer Service Associate Salary

2 - 5 years exp. (6 salaries)

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₹3.4 L/yr - ₹7 L/yr

arrow icon 47% more
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₹2 L/yr - ₹3.3 L/yr

arrow icon 24% less
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₹2.2 L/yr - ₹9 L/yr

arrow icon 42% more
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Fujitsu Customer Service Associate Salary

2 - 5 years exp. (4 salaries)

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₹2.1 L/yr - ₹4.1 L/yr

arrow icon 13% less
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Coforge Customer Service Associate Salary

0 - 4 years exp. (4 salaries)

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₹3.5 L/yr - ₹4.5 L/yr

arrow icon 23% more
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UST Customer Service Associate Salary

1 - 8 years exp. (3 salaries)

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₹4 L/yr - ₹5 L/yr

arrow icon 38% more
Customer Service Associate salary at Mphasis ranges between ₹1.8 Lakh to ₹4.3 Lakhs per year for employees with experience between 1 year to 10 years. Salary estimates are based on 70 latest salaries received from various employees of Mphasis.

Latest annual salaries shared by Mphasis Customer Service Associate

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Experience wise Mphasis Customer Service Associate salaries

Last Updated: 8 Feb 2025

Experience Avg Annual Salary
1 year  (20 salaries)

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₹1.8 L/yr - ₹4.3 L/yr
2 years  (13 salaries)

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₹2.1 L/yr - ₹4.3 L/yr
3 years  (12 salaries)

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₹2.4 L/yr - ₹4 L/yr
4 years  (6 salaries)

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₹2 L/yr - ₹3.8 L/yr
5 years  (6 salaries)

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₹2.4 L/yr - ₹3.9 L/yr
View all

Similar Designation salaries in Mphasis

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₹2 L/yr - ₹7 L/yr
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₹1.8 L/yr - ₹4.1 L/yr
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₹1.4 L/yr - ₹4.8 L/yr
Customer Service Manager Salary
(AmbitionBox Estimate)
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₹9.1 L/yr - ₹11.6 L/yr
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₹1 L/yr - ₹3.9 L/yr
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₹1.5 L/yr - ₹4.47 L/yr
Senior Associate Salary
(436 salaries)
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₹2 L/yr - ₹7 L/yr
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₹1.8 L/yr - ₹5.2 L/yr
Process Associate Salary
(381 salaries)
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₹1.5 L/yr - ₹5 L/yr
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₹2.5 L/yr - ₹5.75 L/yr

Salary related reviews for Mphasis

2.7

Rated by 12 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 05 May 2023

3.0
 for  Salary and Benefits

Likes

To be frank I'm just ok with their package as compared to other companies but still there is no additional benefits like night shift allowance or bonus.

read more
  • Job security - Good

Dislikes

As a customer chat agent it's really challenging task to work almost 7:45 hours constantly on 3 concerency which will break down our mental health and cause stress and also shif part they will continuously changes according to their need they will not even ask agents that they are comfortable or not and also there will be a huge difference in shifts life one month day shift and next month will be night shift which will cause for health, sleep and peace. If you are looking for peaceful work I would recommend every one to not choose customer support domain in Mphasis.

read more
  • Skill development - Poor
  • +4 more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 05 Jun 2022

1.0
 for  Salary and Benefits

Likes

Culture in the company is good and they have multiple business LOB's and if you are lucky you can be moved to another business through other programs.

read more
  • Job security - Good

Dislikes

...ssue perks like other companies. No night shift allowance and no food allowance. Cab available however a certain amount will be deducted from your salary every month.

read more
  • Salary - Bad
  • +4 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 17 Dec 2024

1.0
 for  Salary and Benefits

Likes

There’s nothing to like

Dislikes

I was offered a package of 6.7lpa at the time of salary discussion, with the understanding/assurance that after all the deductions I would be getting 47k inhand. When I received my offer letter my package is 5.7lpa, I spoke to them about the same and they said this is the best we can offer. Why did you guys wasted my time if you can’t afford to pay? I would suggest everyone not to work with this organisation.

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Finance & Accounting Department

4.0
  •  posted on 19 May 2022

4.0
 for  Salary and Benefits

Likes

...t & culture . Team leader also very supportive. & The management is transparent. Company policies are good , the give good salary hike & appraisal every year.

read more
  • Salary - Good
  • +6 more

Dislikes

Salary is decent but career growth is slow.

Full Time

 · 

Procurement & Supply Chain Department

5.0
  •  posted on 18 Dec 2020

5.0
 for  Salary and Benefits

Likes

For the early phase company provided additional amount as Hardship allowances in the salary which really helped me to do some food donations and other things. I worked more than working hours to meet my goals and then have donated other remaining money to needy people.

read more
  • Salary - Excellent
  • +6 more

Dislikes

There is nothing to dislike. Everytime I entered I felt secure.

see more salary related reviews

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What people are saying about Mphasis

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Mphasis Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at Mphasis ?
The average salary of a Customer Service Associate at Mphasis in India typically ranges from ₹1.8 Lakhs to ₹4.3 Lakhs per year, depending on experience (from 1 year to 10 years).

The top 10% of Customer Service Associate at Mphasis earn more than ₹4.0 Lakhs per year, and the top 1% earn over ₹4.3 Lakhs per year. Customer Service Associate Salaries at Mphasis can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 70+ Mphasis employees in India.
What is the estimated take home salary of a Customer Service Associate at Mphasis in India?
The estimated take-home salary of a Customer Service Associate at Mphasis in India typically ranges from ₹23,215 to ₹24,681 per month. This is based on the average salary range of ₹1.8 Lakhs to ₹4.3 Lakhs per year for employees with experience ranging from 1 year to 10 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 70+ salaries received from various employees of Mphasis. Check how we calculate in-hand salary with our in-hand salary calculator.
Which companies offer higher salaries than Mphasis for Customer Service Associate in India?
Kyndryl ₹3.4 Lakhs to ₹7.0 Lakhs per year
GlobalLogic ₹2.2 Lakhs to ₹9.0 Lakhs per year
UST ₹4.0 Lakhs to ₹5.0 Lakhs per year
LTIMindtree ₹2.4 Lakhs to ₹6.1 Lakhs per year
Coforge ₹3.5 Lakhs to ₹4.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Mphasis, depending on the role and experience level.
What is the salary of a Customer Service Associate in companies similar to Mphasis in India?
The salary of a Customer Service Associate at companies similar to Mphasis in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

NTT DATA Business Solutions ₹2.8 Lakhs to ₹4.4 Lakhs per year
NTT DATA, Inc. ₹2.8 Lakhs to ₹5.1 Lakhs per year
NTT Data ₹2.0 Lakhs to ₹4.5 Lakhs per year
FIS ₹2.3 Lakhs to ₹5.0 Lakhs per year
DXC Technology ₹2.0 Lakhs to ₹4.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Associate at Mphasis in India?
The salary growth for a Customer Service Associate at Mphasis depends on factors such as experience, performance, and promotions. On average, a Customer Service Associate can expect the following growth trajectory at Mphasis:

Experience Average Salary Range
1 year ₹1.8 Lakhs to ₹4.3 Lakhs per year
2 years ₹2.1 Lakhs to ₹4.3 Lakhs per year
3 years ₹2.4 Lakhs to ₹4.0 Lakhs per year
4 years ₹2.0 Lakhs to ₹3.8 Lakhs per year
and so on.

Tell us how to improve this page.

Mphasis Customer Service Associate salary in India ranges between ₹1.8 Lakh to ₹4.3 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 70 Mphasis latest salaries received from various employees of Mphasis.