Mphasis Customer Service Associate Salaries by 60+ Employees (Updated 2024)

1 - 10 years exp.

₹1.8 Lakh - ₹4.3 Lakhs

Salary of majority employees

10% more than the average Customer Service Associate Salary in IT Services & Consulting Companies for 1 - 10 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Associate Salary 1 - 10 years exp. (41 salaries)	₹2 L/yr - ₹4.3 L/yr
Finance & Accounting Customer Service Associate Salary 1 - 2 years exp. (AmbitionBox Estimate)	₹2.1 L/yr - ₹3 L/yr
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Human Resources Customer Service Associate Salary 2 years exp. (AmbitionBox Estimate)	₹3.5 L/yr - ₹4.3 L/yr
Merchandising, Retail & eCommerce Customer Service Associate Salary 4 - 7 years exp. (AmbitionBox Estimate)	₹2.4 L/yr - ₹3.1 L/yr

Last Updated: 18 Nov 2024

Companies similar to Mphasis for Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
TCS Customer Service Associate Salary 0 - 8 years exp. (202 salaries)	₹1.5 L/yr - ₹6.3 L/yr 2% more
Infosys Customer Service Associate Salary 1 - 6 years exp. (9 salaries)	₹0.9 L/yr - ₹8.4 L/yr 24% more
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Wipro Customer Service Associate Salary 0 - 5 years exp. (341 salaries)	₹1.2 L/yr - ₹4.3 L/yr 10% less	3 job openings
HCLTech Customer Service Associate Salary 0 - 3 years exp. (40 salaries)	₹1.5 L/yr - ₹4.3 L/yr 21% less
Tech Mahindra Customer Service Associate Salary 0 - 6 years exp. (4.1k salaries)	₹0.9 L/yr - ₹5 L/yr 12% less
LTIMindtree Customer Service Associate Salary 0 - 4 years exp. (8 salaries)	₹2.4 L/yr - ₹6.1 L/yr 39% more
Hexaware Technologies Customer Service Associate Salary 0 - 6 years exp. (80 salaries)	₹1.3 L/yr - ₹4.4 L/yr 16% less
Sutherland Global Services Customer Service Associate Salary 0 - 7 years exp. (1.6k salaries)	₹1 L/yr - ₹7.5 L/yr 3% less	1 job opening
NTT DATA Customer Service Associate Salary 0 - 5 years exp. (31 salaries)	₹2 L/yr - ₹5.1 L/yr 8% more
eClerx Customer Service Associate Salary 0 - 3 years exp. (11 salaries)	₹2 L/yr - ₹3 L/yr 16% less
DXC Technology Customer Service Associate Salary 0 - 8 years exp. (8 salaries)	₹2 L/yr - ₹4.5 L/yr 4% more
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Kyndryl Customer Service Associate Salary 2 - 4 years exp. (6 salaries)	₹3.4 L/yr - ₹7 L/yr 49% more
Hewlett Packard Enterprise Customer Service Associate Salary 1 - 5 years exp. (5 salaries)	₹2.2 L/yr - ₹3.3 L/yr 12% less
Coforge Customer Service Associate Salary 0 - 3 years exp. (5 salaries)	₹2.9 L/yr - ₹4.5 L/yr 24% more
GlobalLogic Customer Service Associate Salary 2 - 3 years exp. (4 salaries)	₹2.2 L/yr - ₹2.3 L/yr 31% less
Optum Global Solutions Customer Service Associate Salary 0 - 3 years exp. (4 salaries)	₹2 L/yr - ₹3.7 L/yr 10% less

Customer Service Associate salary at Mphasis ranges between ₹1.8 Lakh to ₹4.3 Lakhs per year for employees with experience between 1 year to 10 years. Salary estimates are based on 67 latest salaries received from various employees of Mphasis.

Experience wise Mphasis Customer Service Associate salaries

Last Updated: 18 Nov 2024

Experience	Avg Annual Salary
1 year (18 salaries)	₹1.8 L/yr - ₹4.3 L/yr
2 years (14 salaries)	₹2.1 L/yr - ₹4.3 L/yr
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3 years (11 salaries)	₹2.4 L/yr - ₹3.9 L/yr
4 years (6 salaries)	₹2 L/yr - ₹3.8 L/yr
5 years (6 salaries)	₹2.4 L/yr - ₹3.9 L/yr
6 years (3 salaries)	₹3 L/yr - ₹3.9 L/yr
7 years (AmbitionBox Estimate)	₹2.4 L/yr - ₹3.6 L/yr
8 years (3 salaries)	₹3 L/yr - ₹3.3 L/yr
9 years (AmbitionBox Estimate)	₹3.3 L/yr - ₹6 L/yr
10 years (3 salaries)	₹3 L/yr - ₹4 L/yr

View all

Similar Designation salaries in Mphasis

Customer Support Associate Salary

(20 salaries)

₹2 L/yr - ₹7 L/yr

Customer Service Officer Salary

(52 salaries)

₹2 L/yr - ₹4.1 L/yr

Customer Service Executive Salary

(131 salaries)

₹1.05 L/yr - ₹4.8 L/yr

Customer Service Manager Salary

(AmbitionBox Estimate)

₹9.1 L/yr - ₹11.6 L/yr

Customer Service Representative Salary

(21 salaries)

₹1 L/yr - ₹3.9 L/yr

Customer Care Executive Salary

(55 salaries)

₹1.5 L/yr - ₹4.47 L/yr

Senior Associate Salary

(431 salaries)

₹1.75 L/yr - ₹8 L/yr

Customer Support Executive Salary

(121 salaries)

₹1.5 L/yr - ₹5.2 L/yr

Process Associate Salary

(386 salaries)

₹1.4 L/yr - ₹5.5 L/yr

Senior Customer Service Executive Salary

(41 salaries)

₹2.5 L/yr - ₹5.75 L/yr

Salary related reviews for Mphasis

2.6

Rated by 13 employees for salary & benefits

Customer Support Executive in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 05 May 2023

3.0

for Salary and Benefits

Likes

To be frank I'm just ok with their package as compared to other companies but still there is no additional benefits like night shift allowance or bonus.

Dislikes

As a customer chat agent it's really challenging task to work almost 7:45 hours constantly on 3 concerency which will break down our mental health and cause stress and also shif part they will continuously changes according to their need they will not even ask agents that they are comfortable or not and also there will be a huge difference in shifts life one month day shift and next month will be night shift which will cause for health, sleep and peace. If you are looking for peaceful work I would recommend every one to not choose customer support domain in Mphasis.

Process Associate in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 05 Jun 2022

1.0

for Salary and Benefits

Likes

Culture in the company is good and they have multiple business LOB's and if you are lucky you can be moved to another business through other programs.

Dislikes

...ssue perks like other companies. No night shift allowance and no food allowance. Cab available however a certain amount will be deducted from your salary every month.

Process Associate in Pune

Full Time

Finance & Accounting Department

4.0

• posted on 19 May 2022

4.0

for Salary and Benefits

Likes

...t & culture . Team leader also very supportive. & The management is transparent. Company policies are good , the give good salary hike & appraisal every year.

Dislikes

Salary is decent but career growth is slow.

Senior Associate in Pune

Full Time

Procurement & Supply Chain Department

5.0

• posted on 18 Dec 2020

5.0

for Salary and Benefits

Likes

For the early phase company provided additional amount as Hardship allowances in the salary which really helped me to do some food donations and other things. I worked more than working hours to meet my goals and then have donated other remaining money to needy people.

Dislikes

There is nothing to dislike. Everytime I entered I felt secure.

Technical Support Engineer in Pune

Full Time

Engineering - Hardware & Networks Department

5.0

• posted on 11 Aug 2018

1.0

for Salary and Benefits

Likes

The only drawback of Mphasis is it's pay scale.. everything else is just fantastic. The learning, opportunities within the company, environment, growth is what makes people stay..

Dislikes

Pay scale is not good. Plus the compensation is also not at par

see more salary related reviews

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What people are saying about Mphasis

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an application development analyst

Need advice on which company to join

I have offers from HealthAsyst and WellDoc at 13LPA fixed as a .NET FSD. Also Capgemini and Mphasis offering me 14 LPA (yet to disclose structure) I'm interviewing with Deloitte and Dentsu for a higher offer. Please suggest me which company would be best to join for good knowledge growth, stability and moderate work pressure.

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Mphasis Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at Mphasis?

Customer Service Associate salary at Mphasis in India ranges between ₹1.8 Lakhs to ₹4.3 Lakhs for experience between 1 years to 10 years. According to our estimates it is 10% more than the average Customer Service Associate Salary in India. Salary estimates are based on 67 latest salaries received from various employees of Mphasis India.

How does the salary of a Customer Service Associate at Mphasis India compare with the average salary range for this job?

The average salary of a Customer Service Associate at Mphasis is 10% more than the average salary of a Customer Service Associate in India. To know exact salary insights, login to view.

Which similar companies are paying more than Mphasis to a Customer Service Associate in India?

Kyndryl Customer Service Associate Salary - ₹3.4 Lakhs to ₹7.0 Lakhs per year
LTIMindtree Customer Service Associate Salary - ₹2.4 Lakhs to ₹6.1 Lakhs per year
Coforge Customer Service Associate Salary - ₹2.9 Lakhs to ₹4.5 Lakhs per year
Infosys Customer Service Associate Salary - ₹0.9 Lakhs to ₹8.4 Lakhs per year
NTT DATA Customer Service Associate Salary - ₹2.0 Lakhs to ₹5.1 Lakhs per year

What is the salary of a Customer Service Associate in companies similar to Mphasis in India?

DXC Technology Customer Service Associate Salary - ₹2.0 Lakhs to ₹4.5 Lakhs per year
TCS Customer Service Associate Salary - ₹1.5 Lakhs to ₹6.3 Lakhs per year
Sutherland Global Services Customer Service Associate Salary - ₹1.0 Lakhs to ₹7.5 Lakhs per year
Wipro Customer Service Associate Salary - ₹1.2 Lakhs to ₹4.3 Lakhs per year
Optum Global Solutions Customer Service Associate Salary - ₹2.0 Lakhs to ₹3.7 Lakhs per year

What is the estimated take home salary of a Customer Service Associate at Mphasis in India?

The estimated take-home salary of a Customer Service Associate at Mphasis ranges between ₹22,858 per month to ₹24,329 per month in India. The take-home salary calculation is based on the average Mphasis Customer Service Associate salary in India which ranges between ₹1.8 Lakhs to ₹4.3 Lakhs per year for employees with experience between 1 years to 10 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Associate at Mphasis?

According to AmbitionBox, 54% of the Mphasis Customer Service Associates reported a notice period of 15 days or less, 41% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 39 responses on AmbitionBox in last 2 years.

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Mphasis Customer Service Associate Salaries

Mphasis Customer Service Associate salary in India ranges between ₹1.8 Lakh to ₹4.3 Lakhs with an average annual salary of ₹. Salary estimates are based on 67 Mphasis latest salaries received from various employees of Mphasis.