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Mphasis Customer Service Officer salaries in Mangaluru

Annual salary range
1 - 3 years exp.
₹2 Lakhs - ₹3 Lakhs
Salary of majority employees
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34% less than the average Customer Service Officer Salary in IT Services & Consulting Companies for 1 - 3 years of experience

Interested in this particular role?

Last Updated: 8 Jul 2024

Customer Service Officer salary at Mphasis ranges between ₹2 Lakhs to ₹3 Lakhs per year for employees with experience between 1 year to 3 years. Salary estimates are based on 4 latest salaries received from various employees of Mphasis.

Latest annual salaries shared by Mphasis Customer Service Officer in Mangaluru

8mo ago
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3 years exp.
1y ago
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1 year exp.

Experience wise Mphasis Customer Service Officer salaries in Mangaluru

Last Updated: 8 Jul 2024

Experience Avg Annual Salary
1 year (AmbitionBox Estimate)

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₹2.5 L/yr - ₹3.2 L/yr
2 years (AmbitionBox Estimate)

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₹2.6 L/yr - ₹3.3 L/yr
3 years (AmbitionBox Estimate)

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₹2.7 L/yr - ₹3.4 L/yr

Similar Designation salaries in Mphasis

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₹2 L/yr - ₹4.75 L/yr
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₹1.45 L/yr - ₹3.7 L/yr
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₹2.05 L/yr - ₹3.6 L/yr

Top skills at Mphasis for Customer Service Officer

International BPO Customer Support CSR Voice Process Inbound Calls chat voice process chat support email Email Support international bpo Semi Voice International Voice

Salary related reviews for Mphasis

3.0

Rated by 1 employees for salary & benefits

Full Time

 · 

Finance & Accounting Department

4.0
  •  posted on 09 Apr 2021

3.0
 for  Salary and Benefits

Likes

...ave expected as per the companies reputation and cafeteria was just average, co. policies are good, appraisals are not good and salary hike is also very low nad I never heard about bonus, allowances.

read more
  • Skill development - Good
  • +5 more

Dislikes

No, Mphasis is a best company to make good career. But, companies Senior management has to focused in some specific processes to improve there management there are lot of issue like, work, projects, internal politics and ignorance of any employees genuine concerns.

read more

Full Time

 · 

IT & Information Security Department

1.0
  •  posted on 20 Mar 2025

1.0
 for  Salary and Benefits

Dislikes

Everything, absolutely no pay hikes and promotions, no bonus, no allowance, sometimes you don't even get full salary, forget VP, Toxic management and culture, worst HR system and of lot of things, everything bad you can imagine about a company exists in Mphasis.

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 05 May 2023

3.0
 for  Salary and Benefits

Likes

To be frank I'm just ok with their package as compared to other companies but still there is no additional benefits like night shift allowance or bonus.

read more
  • Job security - Good

Dislikes

As a customer chat agent it's really challenging task to work almost 7:45 hours constantly on 3 concerency which will break down our mental health and cause stress and also shif part they will continuously changes according to their need they will not even ask agents that they are comfortable or not and also there will be a huge difference in shifts life one month day shift and next month will be night shift which will cause for health, sleep and peace. If you are looking for peaceful work I would recommend every one to not choose customer support domain in Mphasis.

read more
  • Skill development - Poor
  • +4 more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 05 Jun 2022

1.0
 for  Salary and Benefits

Likes

Culture in the company is good and they have multiple business LOB's and if you are lucky you can be moved to another business through other programs.

read more
  • Job security - Good

Dislikes

...ssue perks like other companies. No night shift allowance and no food allowance. Cab available however a certain amount will be deducted from your salary every month.

read more
  • Salary - Bad
  • +4 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 17 Dec 2024

1.0
 for  Salary and Benefits

Likes

There’s nothing to like

Dislikes

I was offered a package of 6.7lpa at the time of salary discussion, with the understanding/assurance that after all the deductions I would be getting 47k inhand. When I received my offer letter my package is 5.7lpa, I spoke to them about the same and they said this is the best we can offer. Why did you guys wasted my time if you can’t afford to pay? I would suggest everyone not to work with this organisation.

read more
  • Salary - Bad
  • +6 more
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Mphasis Customer Service Officer Salary FAQs

What is the salary of Customer Service Officer at Mphasis in Mangaluru?
The average salary of a Customer Service Officer at Mphasis in Mangaluru typically ranges from ₹2.0 Lakhs to ₹3.0 Lakhs per year, depending on experience (from 1 year to 3 years).

The top 10% of Customer Service Officer in Mangaluru at Mphasis earn more than ₹3.0 Lakhs per year, and the top 1% earn over ₹3.0 Lakhs per year. Customer Service Officer Salaries at Mphasis can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 Mphasis employees in India.
What is the estimated take home salary of a Customer Service Officer at Mphasis in Mangaluru?
The estimated take-home salary of a Customer Service Officer at Mphasis in Mangaluru typically ranges from ₹21,039 to ₹22,686 per month. This is based on the average salary range of ₹2.0 Lakhs to ₹3.0 Lakhs per year for employees with experience ranging from 1 year to 3 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of Mphasis. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Service Officer at Mphasis in Mangaluru?
To be a Customer Service Officer at Mphasis in Mangaluru, the key skills required include:

  • - International BPO
  • - Customer Support
  • - CSR
  • - Voice Process
  • - Inbound Calls

These skills are highly valued at Mphasis and are crucial for successful performance in a Software Engineering role.
How the salary growth look like for a Customer Service Officer at Mphasis in Mangaluru?
The salary growth for a Customer Service Officer at Mphasis in Mangaluru depends on factors such as experience, performance, and promotions. On average, a Customer Service Officer in Mangaluru can expect the following growth trajectory at Mphasis:

Experience Average Salary Range
1 year ₹2.5 Lakhs to ₹3.2 Lakhs per year
2 years ₹2.6 Lakhs to ₹3.3 Lakhs per year
3 years ₹2.7 Lakhs to ₹3.4 Lakhs per year
and so on.

Tell us how to improve this page.

Mphasis Customer Service Officer salary in Mangaluru ranges between ₹2 Lakhs to ₹3 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 4 Mphasis latest salaries received from various employees of Mphasis.