Teleperformance Mumbai Senior Customer Care Officer Salaries by 5 Employees

3 - 9 years exp.

₹2.4 Lakhs - ₹3 Lakhs

Avg. annual salary

Monthly In-hand Salary

19% less than the average Senior Customer Care Officer Salary in BPO Companies for 3 - 9 years of experience

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Last Updated: 10 Mar 2023

Companies similar to Teleperformance for Senior Customer Care Officer in Mumbai

Teleperformance Senior Customer Care Officer Salary

3 - 9 years exp. (5 salaries)

₹2.4 L/yr - ₹3 L/yr

Company name	Avg Annual Salary	Open Jobs
Concentrix Corporation Senior Customer Care Officer Salary 1 - 10 years exp. (7 salaries)	₹2.2 L/yr - ₹6 L/yr 18% more
Mumbai Metro One Senior Customer Care Officer Salary 5 - 11 years exp. (19 salaries)	₹3 L/yr - ₹4.9 L/yr 36% more
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IIFL Finance Senior Customer Care Officer Salary 3 - 9 years exp. (4 salaries)	₹3.6 L/yr - ₹4 L/yr 26% more
Kokilaben Dhirubhai Ambani Hospital Senior Customer Care Officer Salary 4 - 14 years exp. (4 salaries)	₹1.9 L/yr - ₹3.5 L/yr 4% less
Barclays Shared Services Senior Customer Care Officer Salary 0 - 4 years exp. (3 salaries)	₹2.9 L/yr - ₹3.7 L/yr 13% more

Senior Customer Care Officer salary at Teleperformance ranges between ₹2.4 Lakhs to ₹3 Lakhs per year for employees with experience between 3 years to 9 years. Salary estimates are based on 5 latest salaries received from various employees of Teleperformance.

Experience wise Teleperformance Senior Customer Care Officer salaries in Mumbai

Last Updated: 10 Mar 2023

Experience	Avg Annual Salary
3 years (AmbitionBox Estimate)	₹2.5 L/yr - ₹3.1 L/yr
4 years (AmbitionBox Estimate)	₹2.5 L/yr - ₹3.2 L/yr
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5 years (AmbitionBox Estimate)	₹2.6 L/yr - ₹3.3 L/yr
6 years (AmbitionBox Estimate)	₹2.6 L/yr - ₹3.3 L/yr
7 years (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.4 L/yr
8 years (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.5 L/yr
9 years (AmbitionBox Estimate)	₹2.8 L/yr - ₹3.5 L/yr

View all

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Top skills at Teleperformance for Senior Customer Care Officer

International Voice Process ITES Life Insurance customer care bpo Telecalling kpo

Salary related reviews for Teleperformance

Team Lead in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 07 Apr 2025

2.0

for Salary and Benefits

Likes

Nothing since we do not have job security. Any time they can ask us to leave the organisation

Dislikes

Nothing. There is non security. Any time they can to leave. No salary and designation increment. Only work personal relationship.

Salary - Poor

+6 more

Customer Support Executive in New Delhi

Full Time

Other Department

1.0

• posted on 05 Apr 2025

1.0

for Salary and Benefits

Likes

Nothing all things are bad in tp behaviour salary all thing there is nothing to like and of the best reason for no like tp is there team leader like santosh

Dislikes

There is a team leader there, Santosh, he is a very bad guy, he doesn't even know how to talk to anyone, when my uncle died, he used to say that your people are dead, you should get free, and no one takes any action against him, neither he is there nor anyone else, now this Santosh will be shifted to Canada process, the address of the teleperformance complex in which it is located is dlf cyber Cyber city dlf phase 2 sector 24 gurugram haryana building no 10B pincode-122002

Salary - Bad

+6 more

Senior Analyst in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 05 Apr 2025

2.0

for Salary and Benefits

Likes

On-Time Salary, Cab facilities

Dislikes

One of worst management, Toxic work culture, Useless Team Managers & Management, Stressful work environment, Everything only blaming with employees, don't care about employees, Fully business mind, Work Life balance is Zero, Toxic shifts, No Shift Allowances, No skill development & employee wellbeing. Worst management & management people's. No carrior growth. Fully Waste of time to join at TP🥵😤

Salary - Poor

+5 more

Quality Analyst in Agra

Full Time

Quality Assurance Department

2.0

• posted on 04 Apr 2025

1.0

for Salary and Benefits

Likes

What I like the most about working at Teleperformance is the professional work environment experience.

Dislikes

I feel there’s scope for improvement in salary growth, promotions, and work-life balance. Also, I wish there were more opportunities for skill development and better work satisfaction. But overall, I’ve learned a lot here.

Salary - Bad

+6 more

Customer Support Executive in Gurgaon / Gurugram

Full Time

Other Department

1.0

• posted on 28 Mar 2025

4.0

for Salary and Benefits

Likes

The environment was very bad, managers provide promotions to them who are not eligible but they have good bonding with managers and those who are actually worth promotions were not getting promoted , only politics

Salary - Good

Dislikes

Everything, except of salary on time , the work culture, work life balance, work load everything was ridiculous, they extend shifts 2 hours and in the name of overtime 100rs they provide fr 1 hour, very disappointed with TP

Skill development - Bad

+5 more

see more salary related reviews

Discover interview dos and don'ts from real experiences

Top trending discussions

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Salary Discussions, Hike & Promotions

Experience - 5.9 Tech - React.js CTC- 13LPA Current company - TCS Offer in the process - Nagarro (19LPA) My LWD is 24th May, but I told Nagarro I can be released in 30 days. Now, should I: 1. Be honest and say I can join on 25th May? 2. Commit to 25th April and request a DOJ extension later?(By telling them some emergency) Q1). If I choose option 1, is there a risk they won’t release the offer?(As I am being hired for a particular project, so will they go for some immediate candidates?) Q2). If I choose option 2, could they revoke the offer?(As the HR told changing the DOJ in released offer letter is not possible

Nagarro offer: Kindly Help me to decide

Option 1

Option 2

115 participants . poll closed

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Teleperformance Senior Customer Care Officer Salary FAQs

What is the salary of Senior Customer Care Officer at Teleperformance in Mumbai?

The average salary of a Senior Customer Care Officer at Teleperformance in Mumbai typically ranges from ₹2.4 Lakhs to ₹3.0 Lakhs per year, depending on experience (from 3 years to 9 years).

The top 10% of Senior Customer Care Officer in Mumbai at Teleperformance earn more than ₹3.0 Lakhs per year, and the top 1% earn over ₹3.0 Lakhs per year. Senior Customer Care Officer Salaries at Teleperformance can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 5 Teleperformance employees in India.

What is the estimated take home salary of a Senior Customer Care Officer at Teleperformance in Mumbai?

The estimated take-home salary of a Senior Customer Care Officer at Teleperformance in Mumbai typically ranges from ₹20,240 to ₹21,899 per month. This is based on the average salary range of ₹2.4 Lakhs to ₹3.0 Lakhs per year for employees with experience ranging from 3 years to 9 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 5 salaries received from various employees of Teleperformance. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Senior Customer Care Officer at Teleperformance in Mumbai?

To be a Senior Customer Care Officer at Teleperformance in Mumbai, the key skills required include:

- International Voice Process
- ITES
- Life Insurance
- customer care
- bpo

These skills are highly valued at Teleperformance and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than Teleperformance for Senior Customer Care Officer in India?

Mumbai Metro One	₹3.0 Lakhs to ₹4.9 Lakhs per year
IIFL Finance	₹3.6 Lakhs to ₹4.0 Lakhs per year
Concentrix Corporation	₹2.2 Lakhs to ₹6.0 Lakhs per year
Barclays Shared Services	₹2.9 Lakhs to ₹3.7 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Teleperformance, depending on the role and experience level.

What is the salary of a Senior Customer Care Officer in companies similar to Teleperformance in Mumbai?

The salary of a Senior Customer Care Officer at companies similar to Teleperformance in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Kokilaben Dhirubhai Ambani Hospital

₹1.9 Lakhs to ₹3.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Customer Care Officer at Teleperformance in Mumbai?

The salary growth for a Senior Customer Care Officer at Teleperformance in Mumbai depends on factors such as experience, performance, and promotions. On average, a Senior Customer Care Officer in Mumbai can expect the following growth trajectory at Teleperformance:

Experience	Average Salary Range
3 years	₹2.5 Lakhs to ₹3.1 Lakhs per year
4 years	₹2.5 Lakhs to ₹3.2 Lakhs per year
5 years	₹2.6 Lakhs to ₹3.3 Lakhs per year
6 years	₹2.6 Lakhs to ₹3.3 Lakhs per year

and so on.

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Teleperformance Senior Customer Care Officer Salaries in Mumbai

Teleperformance Senior Customer Care Officer salary in Mumbai ranges between ₹2.4 Lakhs to ₹3 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 Teleperformance latest salaries received from various employees of Teleperformance.