IIFL Finance Mumbai Senior Customer Care Officer Salaries by 4 Employees (Updated 2025)

3 - 9 years exp.

₹3.6 Lakhs - ₹4 Lakhs

Salary of majority employees

At par with the average Senior Customer Care Officer Salary in NBFC Companies for 3 - 9 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Care Officer Salary 3 - 7 years exp. (3 salaries)	₹3.2 L/yr - ₹3.8 L/yr
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Sales & Business Development Senior Customer Care Officer Salary 9 years exp. (AmbitionBox Estimate)	₹3.6 L/yr - ₹4.4 L/yr

Last Updated: 4 Sep 2023

Companies similar to IIFL Finance for Senior Customer Care Officer in Mumbai

IIFL Finance Senior Customer Care Officer Salary

3 - 9 years exp. (4 salaries)

₹3.6 L/yr - ₹4 L/yr

Company name	Avg Annual Salary	Open Jobs
Mumbai Metro One Senior Customer Care Officer Salary 5 - 11 years exp. (19 salaries)	₹3 L/yr - ₹4.9 L/yr 8% more
Concentrix Corporation Senior Customer Care Officer Salary 1 - 10 years exp. (7 salaries)	₹2.2 L/yr - ₹6 L/yr 6% less
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Teleperformance Senior Customer Care Officer Salary 3 - 9 years exp. (5 salaries)	₹2.4 L/yr - ₹3 L/yr 21% less
Kokilaben Dhirubhai Ambani Hospital Senior Customer Care Officer Salary 4 - 14 years exp. (4 salaries)	₹1.9 L/yr - ₹3.5 L/yr 24% less
Barclays Shared Services Senior Customer Care Officer Salary 0 - 4 years exp. (3 salaries)	₹2.9 L/yr - ₹3.7 L/yr 11% less

Senior Customer Care Officer salary at IIFL Finance ranges between ₹3.6 Lakhs to ₹4 Lakhs per year for employees with experience between 3 years to 9 years. Salary estimates are based on 4 latest salaries received from various employees of IIFL Finance.

Experience wise IIFL Finance Senior Customer Care Officer salaries in Mumbai

Last Updated: 4 Sep 2023

Experience	Avg Annual Salary
3 years (AmbitionBox Estimate)	₹1.4 L/yr - ₹3.8 L/yr
4 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹4.1 L/yr
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5 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹4.1 L/yr
6 years (AmbitionBox Estimate)	₹1.4 L/yr - ₹3.8 L/yr
7 years (AmbitionBox Estimate)	₹1.4 L/yr - ₹3.8 L/yr
8 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹4.1 L/yr
9 years (AmbitionBox Estimate)	₹1.4 L/yr - ₹4 L/yr

View all

Similar Designation salaries in IIFL Finance

Deputy Manager Salary

(54 salaries)

₹3.5 L/yr - ₹10 L/yr

Customer Care Executive Salary

(52 salaries)

₹1.25 L/yr - ₹3.1 L/yr

Customer Service Executive Salary

(25 salaries)

₹1.5 L/yr - ₹4 L/yr

Senior Analyst Salary

(5 salaries)

₹3 L/yr - ₹11.5 L/yr

Salary related reviews for IIFL Finance

Deputy Manager in Mumbai

Full Time

Data Science & Analytics Department

3.0

• posted on 06 Sep 2023

1.0

for Salary and Benefits

Likes

...wth. Seniors are very rude and insensitive and careless... No work life balance. No salary promotions. No bonuses.. bonus are delayed with less %

Dislikes

Senior behaviour with junior

Salary - Bad

+5 more

Customer Care Executive in Faridabad

Full Time

Engineering - Hardware & Networks Department

4.0

• posted on 11 Oct 2021

5.0

for Salary and Benefits

Likes

Consider of employee and giving holidays some festivals good policies, good salary hike bonuses every year.

Salary - Excellent

+4 more

Dislikes

Company good but management bad. There's a lot of politics creating by some senior employees and miss behavior to new joinees and after resingn waiting period 2-3 months.

Deputy Manager in Koppal

Finance & Accounting Department

5.0

• posted on 27 Jun 2022

3.0

for Salary and Benefits

Likes

Good work environment the management support transperent. There is a huge cafeteria and arcade for chilling company policies are good, Appraisal are fair and they give good salary hike and bonus every year.

Promotions - Excellent

+3 more

Dislikes

Coworkers not support

Skill development - Poor

Customer Care Executive in Chirawa

Customer Success, Service & Operations Department

5.0

• posted on 10 Mar 2022

5.0

for Salary and Benefits

Likes

Good work environment and culture.Teammates are supportive and the management is transparent.there is a huge cafeteria and gaming arcade for chilling.company policies are good.

Salary - Excellent

+6 more

Dislikes

There is a lot of politics and the management does't address our issues. Salary is decent but career growth is slow .

Customer Care Executive in Ahmedabad

Human Resources Department

4.0

• posted on 14 Aug 2021

4.0

for Salary and Benefits

Likes

Work environment and culture is very good. Teammates are very supportive. company policies are good, appraisals are fair and they provide good package of salary and bonus every year.

Salary - Good

+6 more

Dislikes

There is a lot of politics and management doesn't address our issues.

see more salary related reviews

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Top trending discussions

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Salary Discussions, Hike & Promotions

Salary Negotiation in an interview

Hi, I have had a first round of interview with the company. And mentioned my salary expectations as 15- 20% from my previous LPA. But after that I feel like I have undervalued my expectations. Being in the field for 9 years with the required skill, considering the market and the prospect company is a well known builder, i should have asked more. Anyway a face to face interview is scheduled next week. How to ask them a higher salary from what I have mentioned earlier. And how much I can ask more. Please help. Thanks in advance.

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IIFL Finance Senior Customer Care Officer Salary FAQs

What is the salary of Senior Customer Care Officer at IIFL Finance Mumbai?

Senior Customer Care Officer salary at IIFL Finance in Mumbai ranges between ₹3.6 Lakhs to ₹4.0 Lakhs for experience between 3 years to 9 years. According to our estimates it is 2% more than the average Senior Customer Care Officer Salary in India. Salary estimates are based on 4 latest salaries received from various employees of IIFL Finance Mumbai.

How does the salary of a Senior Customer Care Officer at IIFL Finance Mumbai compare with the average salary range for this job?

The average salary of a Senior Customer Care Officer at IIFL Finance is 2% more than the average salary of a Senior Customer Care Officer in Mumbai. To know exact salary insights, login to view.

Which similar companies are paying more than IIFL Finance to a Senior Customer Care Officer in Mumbai?

Mumbai Metro One Senior Customer Care Officer Salary - ₹3.0 Lakhs to ₹4.9 Lakhs per year

What is the salary of a Senior Customer Care Officer in companies similar to IIFL Finance in Mumbai?

Concentrix Corporation Senior Customer Care Officer Salary - ₹2.2 Lakhs to ₹6.0 Lakhs per year
Barclays Shared Services Senior Customer Care Officer Salary - ₹2.9 Lakhs to ₹3.7 Lakhs per year
Teleperformance Senior Customer Care Officer Salary - ₹2.4 Lakhs to ₹3.0 Lakhs per year
Kokilaben Dhirubhai Ambani Hospital Senior Customer Care Officer Salary - ₹1.9 Lakhs to ₹3.5 Lakhs per year

What is the estimated take home salary of a Senior Customer Care Officer at IIFL Finance in Mumbai?

The estimated take-home salary of a Senior Customer Care Officer at IIFL Finance ranges between ₹26,199 per month to ₹27,620 per month in Mumbai. The take-home salary calculation is based on the average IIFL Finance Senior Customer Care Officer salary in India which ranges between ₹3.6 Lakhs to ₹4.0 Lakhs per year for employees with experience between 3 years to 9 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Care Officer at IIFL Finance in Mumbai?

According to AmbitionBox, 67% of the IIFL Finance Senior Customer Care Officers in Mumbai reported a notice period of 3 Months, 33% reported a notice period of 1 Month.This is based on 3 responses on AmbitionBox in last 2 years.

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IIFL Finance Senior Customer Care Officer Salaries in Mumbai

IIFL Finance Senior Customer Care Officer salary in Mumbai ranges between ₹3.6 Lakhs to ₹4 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 IIFL Finance latest salaries received from various employees of IIFL Finance.