Mumbai Metro One Senior Customer Care Officer Salaries by 10+ Employees (Updated 2025)

5 - 11 years exp.

₹3 Lakhs - ₹4.9 Lakhs

Salary of majority employees

27% more than the average Senior Customer Care Officer Salary in Urban Transport Companies for 5 - 11 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Care Officer Salary 6 - 11 years exp. (10 salaries)	₹3.5 L/yr - ₹4.9 L/yr
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Sales & Business Development Senior Customer Care Officer Salary 5 - 10 years exp. (6 salaries)	₹3 L/yr - ₹4 L/yr

Last Updated: 5 May 2024

Companies similar to Mumbai Metro One for Senior Customer Care Officer

Company name	Avg Annual Salary	Open Jobs
Concentrix Corporation Senior Customer Care Officer Salary 1 - 10 years exp. (36 salaries)	₹1.8 L/yr - ₹6 L/yr 10% less
Mphasis Senior Customer Care Officer Salary 1 - 6 years exp. (17 salaries)	₹2.9 L/yr - ₹5.3 L/yr 5% more
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Sammaan Capital Limited Senior Customer Care Officer Salary 0 - 6 years exp. (14 salaries)	₹2.2 L/yr - ₹4.1 L/yr 15% less
Dhani Loans and Services Senior Customer Care Officer Salary 1 - 5 years exp. (14 salaries)	₹2.2 L/yr - ₹3.1 L/yr 30% less
Teleperformance Senior Customer Care Officer Salary 3 - 10 years exp. (9 salaries)	₹2.4 L/yr - ₹4 L/yr 25% less

Senior Customer Care Officer salary at Mumbai Metro One ranges between ₹3 Lakhs to ₹4.9 Lakhs per year for employees with experience between 5 years to 11 years. Salary estimates are based on 19 latest salaries received from various employees of Mumbai Metro One.

Experience wise Mumbai Metro One Senior Customer Care Officer salaries

Last Updated: 5 May 2024

Experience	Avg Annual Salary
5 years (AmbitionBox Estimate)	₹3.7 L/yr - ₹6.8 L/yr
6 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹6.8 L/yr
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7 years (AmbitionBox Estimate)	₹3.7 L/yr - ₹6.9 L/yr
8 years (6 salaries)	₹3 L/yr - ₹4.8 L/yr
9 years (5 salaries)	₹3.2 L/yr - ₹4.8 L/yr
10 years (3 salaries)	₹3.2 L/yr - ₹4.3 L/yr
11 years (AmbitionBox Estimate)	₹1.6 L/yr - ₹4.3 L/yr

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From

Senior Customer Care Officer

5 - 11 years exp.

Shift Supervisor

5 - 15 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in Mumbai Metro One

Senior Customer Service Executive Salary

(AmbitionBox Estimate)

₹2.9 L/yr - ₹3.7 L/yr

Customer Care Executive Salary

(7 salaries)

₹2.15 L/yr - ₹2.56 L/yr

Customer Service Associate Salary

(AmbitionBox Estimate)

₹1.6 L/yr - ₹2.1 L/yr

Customer Service Executive Salary

(AmbitionBox Estimate)

₹2 L/yr - ₹2.5 L/yr

Deputy Manager Salary

(AmbitionBox Estimate)

₹13.5 L/yr - ₹17.3 L/yr

Operations Manager Salary

(AmbitionBox Estimate)

₹4.9 L/yr - ₹6.2 L/yr

Sales Executive Salary

(AmbitionBox Estimate)

₹3.6 L/yr - ₹4.6 L/yr

Back Office Executive Salary

(AmbitionBox Estimate)

₹2.5 L/yr - ₹3.2 L/yr

Customer Service Representative Salary

(3 salaries)

₹1.5 L/yr - ₹2.8 L/yr

Salary related reviews for Mumbai Metro One

2.0

Rated by 1 employees for salary & benefits

Ticket Selling Officer in Lic Andheri (Andheri East Mumbai)

Other Department

5.0

• posted on 03 Jun 2022

5.0

for Salary and Benefits

Likes

I love working in Reliance Mumbai Metro and support our teammates a lot. SSP and manager help a lot.I think that do good work for the company. good feedback, Company policy are good.

Salary - Excellent

+6 more

Dislikes

Salary is a little less because we are old staff, yet in the evening there is salary which the new gets, same for us too.

Customer Care Officer in Mumbai

Merchandising, Retail & eCommerce Department

3.0

• posted on 03 Aug 2020

3.0

for Salary and Benefits

Likes

In this pendamic situation were company do not have any income source but still the company pay for their employees and also ensure to all employees that there job is secure. Also those who are working in this pendamic situation the company take care of there safety to protect them from this pendamic and also conduct the online session to all employees about the covid-19 situation how to tackle or we can say how to protect our selves as well as our family.

Work satisfaction - Good

+1 more

Electrical Technician in DN Nagar

Full Time

Production, Manufacturing & Engineering Department

3.0

• posted on 16 Oct 2023

1.0

for Salary and Benefits

Likes

Mumbai Metro line-1 is the best. Company policy time to time not working. Company in politics level work.

Dislikes

Behavior hr and managers level candidates support. Others people promotion not support mark appreciate.

Salary - Bad

+3 more

Ticketing Counter Staff in Mumbai

Customer Success, Service & Operations Department

4.0

• posted on 07 Jun 2019

4.0

for Salary and Benefits

Likes

Great organisations something new to learn in each and every day as meet different peoples not only ticketing part u should also aware of big station. big station more crowd. more crowd more responsibility. more responsibility more interact its seems like working in our home only with number of family members great experience.

Salary - Good

+1 more

Dislikes

No job security as u work as third party payroll only

Job security - Poor

+1 more

Customer Care Officer in Mumbai

Other Department

2.0

• posted on 12 Mar 2022

1.0

for Salary and Benefits

Likes

Nothing 8 years of my life that will never come back and the company will never value it,worst working culture no respect for staff specially junior staff ,arrogance of senior management ,no hike in salary ,no oprtunities ,worst culture .

Job security - Good

Dislikes

Everything about the company .

Salary - Bad

+5 more

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Salary Discussions, Hike & Promotions

fathersahaab

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AmbitionBox

New Job, Higher Pay, Now I’m Feeling Awkward

I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!

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Mumbai Metro One Senior Customer Care Officer Salary FAQs

What is the salary of Senior Customer Care Officer at Mumbai Metro One?

Senior Customer Care Officer salary at Mumbai Metro One in India ranges between ₹3.0 Lakhs to ₹4.9 Lakhs for experience between 5 years to 11 years. According to our estimates it is 27% more than the average Senior Customer Care Officer Salary in India. Salary estimates are based on 19 latest salaries received from various employees of Mumbai Metro One India.

How does the salary of a Senior Customer Care Officer at Mumbai Metro One India compare with the average salary range for this job?

The average salary of a Senior Customer Care Officer at Mumbai Metro One is 27% more than the average salary of a Senior Customer Care Officer in India. To know exact salary insights, login to view.

Which similar companies are paying more than Mumbai Metro One to a Senior Customer Care Officer in India?

Mphasis Senior Customer Care Officer Salary - ₹2.9 Lakhs to ₹5.3 Lakhs per year

What is the salary of a Senior Customer Care Officer in companies similar to Mumbai Metro One in India?

Concentrix Corporation Senior Customer Care Officer Salary - ₹1.8 Lakhs to ₹6.0 Lakhs per year
Sammaan Capital Limited Senior Customer Care Officer Salary - ₹2.2 Lakhs to ₹4.1 Lakhs per year
Teleperformance Senior Customer Care Officer Salary - ₹2.4 Lakhs to ₹4.0 Lakhs per year
Dhani Loans and Services Senior Customer Care Officer Salary - ₹2.2 Lakhs to ₹3.1 Lakhs per year

What is the estimated take home salary of a Senior Customer Care Officer at Mumbai Metro One in India?

The estimated take-home salary of a Senior Customer Care Officer at Mumbai Metro One ranges between ₹28,532 per month to ₹29,918 per month in India. The take-home salary calculation is based on the average Mumbai Metro One Senior Customer Care Officer salary in India which ranges between ₹3.0 Lakhs to ₹4.9 Lakhs per year for employees with experience between 5 years to 11 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Care Officer at Mumbai Metro One?

According to AmbitionBox, 100% of the Mumbai Metro One Senior Customer Care Officers reported a notice period of 1 Month.This is based on 5 responses on AmbitionBox in last 2 years.

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Mumbai Metro One Senior Customer Care Officer Salaries

Mumbai Metro One Senior Customer Care Officer salary in India ranges between ₹3 Lakhs to ₹4.9 Lakhs with an average annual salary of ₹. Salary estimates are based on 19 Mumbai Metro One latest salaries received from various employees of Mumbai Metro One.