Teleperformance Customer Care Executive salaries in Mohali

Likes

I like to work with organisation it's quite good than other companies and yes offcourse provide great salary not only about the salary also they provide great facilities and their proper take care of working environment as well.

Dislikes

The thing that I don't like is the process for which I have worked for in a while named as Instacart, the process is really a worst process I ever seen as they people don't have any resolutions for their customers, the process totally depends on lies and lies, people are waiting for 3 or 4 months just to get their phone number updated and waiting from more than years to be replied on the emails and we have only one thing to tell them to wait like how much a person can wait to just get number updated 3 months 5 months and more than that and to waiting from years and years tobe listened on the emails. And they supervisors, managers don't even have any coordination as well to run the process somebody is telling different thing managers are telling different and training department people are totally different like I don't know how is it working overall the experience with the process is really very very bad for me and I never ever recommend anyone to work with Instacart.

Likes

I only liked the salary package that was around 31k in hand

Dislikes

There are so much things that i disliked and my experience was very TERRIBLE due to this. SO FIRST THING FIRST They do not have enough process trainers When we were in the training period, We mostly only being trained for 1,2 hrs and for rest of the hours The training rooms were not available, Think about it trs are not available how will you be training your candidates, Second Is About the HR's in this company So, the HR team is very rude, and they always carry a rude, arrogant face, (Not all) some are very good professional but possibility of that is 3/10 Specially the female staff they're always in a attitude and this is the experience of every candidate, The people who were giving interview with me, we've to roam around their to their just because of their bad management, HR they themselves do not know who do what and to whom we should send the candidate WE WERE LITTERALLY PRAYING TO GOD that plss let us go to from this interview building Third reason is THE PROCESS TRAINERS AS I TOLD they do not have enough process trainer so what they do is they hire a trainer from different processes and adjust them to a different processes the trainers themselves do not know about the process and they are learning from old trainers meanwhile our training, How can you EXPECT the candidate to get PASS in the last ACCRED VERY DISAPPOINTED FOURTH THING i would say is THEY DO NOT HAVE ENOUGH SYSTEMS SO THAT THE TRAINEES CAN NAVIGATE THE TOOLS

Likes

...d me to login to as an agent back for a different LOB. That was quite confusing. There is no growth in terms of carrier, salary or anything. The work load in this company is at its peak always.

Likes

...as very good. Pathetic management, employee care ppl are just useless n morons. My notice period salary was not credited by the company

Dislikes

Salary Management Employee care team was just so pathetic

Likes

I like the job security .Because it Secure the employee at any Situation company passes.so I like this thing much.

Dislikes

I am disappointed with the salary they provide less salary to employee they have to increase our salary . I join this company 2 year and still I do not received high salary.so this thing disappointed to me.