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3.6

based on 7k Reviews

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Sutherland Global Services Salaries in Kochi (Updated 2025)

based on 1.9k latest salaries
Explore Salaries by Departments
Customer Success, Service & Operations Finance & Accounting IT & Information Security BFSI, Investments & Trading + 6 more
Designation Avg Annual Salary Open Jobs

Associate Customer Support Executive

0 - 2 years exp. ยท Kochi (8 salaries)
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โ‚น2.6 L/yr - โ‚น4.2 L/yr

Chat Support Associate

0 - 2 years exp. ยท Kochi (8 salaries)
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โ‚น2 L/yr - โ‚น3.6 L/yr

Senior Information Technology Help Desk Associate

3 - 11 years exp. ยท Kochi (8 salaries)
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โ‚น3 L/yr - โ‚น4.9 L/yr

IT Helpdesk Executive

0 - 4 years exp. ยท Kochi (8 salaries)
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โ‚น2.4 L/yr - โ‚น4.2 L/yr

Quality Lead

9 - 15 years exp. ยท Kochi (7 salaries)
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โ‚น3.1 L/yr - โ‚น6 L/yr

Service Delivery Manager

6 - 18 years exp. ยท Kochi (6 salaries)
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โ‚น5.8 L/yr - โ‚น13.1 L/yr

Associate Analyst

1 - 4 years exp. ยท Kochi (6 salaries)
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โ‚น3 L/yr - โ‚น4 L/yr

Quality Manager

14 - 15 years exp. ยท Kochi (6 salaries)
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โ‚น13.3 L/yr - โ‚น13.6 L/yr

1 job opening

Customer Support Agent

1 - 6 years exp. ยท Kochi (5 salaries)
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โ‚น1.8 L/yr - โ‚น3.3 L/yr

Senior Quality Analyst

5 - 9 years exp. ยท Kochi (5 salaries)
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โ‚น2.8 L/yr - โ‚น5.3 L/yr

C.S.A

0 - 5 years exp. ยท Kochi (5 salaries)
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โ‚น2.3 L/yr - โ‚น3.2 L/yr

Acting Team Manager

3 - 7 years exp. ยท Kochi (5 salaries)
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โ‚น3.5 L/yr - โ‚น5 L/yr

Customer Service Representative

0 - 2 years exp. ยท Kochi (5 salaries)
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โ‚น2 L/yr - โ‚น3.5 L/yr

Lead Talent Acquisition

4 - 8 years exp. ยท Kochi (5 salaries)
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โ‚น3 L/yr - โ‚น6 L/yr

IT Associate

1 - 3 years exp. ยท Kochi (5 salaries)
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โ‚น3 L/yr - โ‚น3.2 L/yr

Lead Service Delivery Manager

3 - 5 years exp. ยท Kochi (5 salaries)
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โ‚น4.5 L/yr - โ‚น6 L/yr

Underwriting Analyst

2 - 6 years exp. ยท Kochi (4 salaries)
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โ‚น3 L/yr - โ‚น4 L/yr

Service Delivery Associate

1 - 2 years exp. ยท Kochi (4 salaries)
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โ‚น3 L/yr - โ‚น3.4 L/yr

QA Lead

9 - 13 years exp. ยท Kochi (4 salaries)
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โ‚น4.7 L/yr - โ‚น6 L/yr

1 job opening

Senior Technical Consultant

3 - 13 years exp. ยท Kochi (4 salaries)
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โ‚น3 L/yr - โ‚น4.1 L/yr

Last Updated: 11 Mar, 2025

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an associate vice president
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I was getting 15.2 LPA in my previous org and now i am being offered 29.5 LPA but the designation is 1 position lower than what i was in my previous org. Should i go ahead with the offer or still negotiate on designation. Protip : i was laid off in... read more
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Salary related reviews for Sutherland Global Services

3.5

Rated by 669 employees for salary & benefits

Associate Manager in Kochi

Full Time

 ยท 

Customer Success, Service & Operations Department

2.0
  โ€ข  posted on 19 Sep 2024
2.0
 for  Salary and Benefits

Likes

Nil

Dislikes

-Toxic work culture. -Pay very less compared to the market trends. -Very less opportunity for learning. -Monotonous decesion making by the Senior Leadership. -Management will not allow to take leaves. -Management will force you to work even if you are ill. -They will humiliate infront of peers. -They will not provide enough training to get the work done. -They will shout at their employees. -Recently they were giving team manager promotions for employees who doesn't have the desired skills to manage the team. Neither they are not being provided with enough training to manage the team. This has caused poor performance of the team's. -They will give very minimal importance to mental well-being of the employee's.

read more
  • Salary - Poor
    • +5 more

Customer Associate in Kochi

Full Time

 ยท 

Customer Success, Service & Operations Department

5.0
  โ€ข  posted on 21 Dec 2024
5.0
 for  Salary and Benefits

Likes

Friendly Atmosphere.new friends. Salary package.

  • Salary - Excellent
    • +5 more

Dislikes

Unexpected process change. Promotions are based experience. But sometimes we handled cross skil and and shifts are changed 6 times within last 2 month. It will be effect employees health.

read more

CS Internet Associate in Kochi

Full Time

 ยท 

Customer Success, Service & Operations Department

3.0
  โ€ข  posted on 28 Feb 2024
3.0
 for  Salary and Benefits

Likes

Receiving salary on time even though it's low. Receiving goodies/pizza for peak days. Extra payment for working on holidays. Proper communication through office email address on events and updates.

read more

Dislikes

Work pressure and high targets. Less growth and learning opportunities. Cab facility only available between 6pm to 6am. Shift keeps changing almost every week there by causing health issues. Chance to get into a team of incapable manager. Team work will be smooth if the team manager is friendly and updated with process knowledge. Even though company says there will be 2 rotational off days, many of the weeks will have comp offs where team manager force members to work for 6th day. No consideration and incentives for contractual employees.

read more
  • Skill development - Bad
    • +3 more

Associate in Kochi

Full Time

 ยท 

Customer Success, Service & Operations Department

1.0
  โ€ข  posted on 01 Jul 2023
3.0
 for  Salary and Benefits

Likes

Get to see a lot of people

  • Work-life balance - Good

Dislikes

...there qre other's who deserve it more.She is nozy and is a .icro managing queen.The inly reason i stay is because I've bills to pay.๐Ÿฅน

read more
  • Skill development - Poor
    • +4 more

Mortgage Underwriter in Kochi

Full Time

 ยท 

Customer Success, Service & Operations Department

2.0
  โ€ข  posted on 01 Nov 2022
1.0
 for  Salary and Benefits

Likes

Job security is the biggest benifit of working here

  • Job security - Excellent

Dislikes

Doesn't have any major salary benifits Appraisal and Job promotion are only based on how good you are working as the managers pet No yearly bonus or other benifits

read more
  • Salary - Bad
    • +4 more
see more salary related reviews

Sutherland Global Services interview questions by designations

Customer Service Associate (32)Associate (31)Customer Service Executive (25)Non Voice Process Associate (21)
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Sutherland Global Services Salary FAQs

How much does Sutherland Global Services pay per year?
The average Sutherland Global Services salary ranges from approximately โ‚น0.9 Lakh to โ‚น1.2 Lakh per year for a Junior Officer and โ‚น50 Lakhs to โ‚น1.1 Crore per year for a Vice President. Salary estimates are based on 1.9k Sutherland Global Services salaries received from various employees of Sutherland Global Services. Sutherland Global Services employees rate the overall salary and benefits package 3.5/5 stars.
What is the highest salary in Sutherland Global Services?
The highest-paying job at Sutherland Global Services is a Vice President with a salary of โ‚น50 Lakhs to โ‚น1.1 Crore per year. The top 10% of employees earn more than โ‚น9.10 lakhs per year. The top 1% earn more than a whopping โ‚น34.92 lakhs per year.
What is the minimum salary in Sutherland Global Services?
Minimum salary at Sutherland Global Services depends on the role you are applying for. For Customer Support Executive the minimum salary is โ‚น1 Lakh to โ‚น4.6 Lakhs per year, and for Customer Service Associate the minimum salary is โ‚น1 Lakh to โ‚น5.5 Lakhs per year and so on.
What is the salary package for freshers in Sutherland Global Services?
The average salary at Sutherland Global Services for freshers varies from โ‚น1.2 Lakh to โ‚น2.5 Lakhs per year for Chat Process Executive and โ‚น6 Lakhs to โ‚น10 Lakhs per year for Management Trainee.
What is the notice period at Sutherland Global Services in Kochi?
According to AmbitionBox, 46% of the Sutherland Global Services employees in Kochi reported a notice period of 2 Months, 33% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 1.3k responses on AmbitionBox in last 2 years.

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Average annual salary in Sutherland Global Services , Kochi is INRunlock blur . Salary estimates are based on 1.9k Sutherland Global Services latest salaries received from various employees of Sutherland Global Services.

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