Sutherland Global Services Kochi Customer Support Agent Salaries by 5 Employees

1 - 6 years exp.

₹1.8 Lakh - ₹3.3 Lakhs

Avg. annual salary

Monthly In-hand Salary

41% more than the average Customer Support Agent Salary in IT Services & Consulting Companies for 1 - 6 years of experience

Interested in this particular role?

Salaries in different departments

Customer Success, Service & Operations Customer Support Agent Salary 1 - 4 years exp. (3 salaries)	₹2.5 L/yr - ₹3.2 L/yr
Login to view exact salary
Administration & Facilities Customer Support Agent Salary 1 - 6 years exp. (AmbitionBox Estimate)	₹1.8 L/yr - ₹3.3 L/yr

Last Updated: 5 Apr 2024

Customer Support Agent salary at Sutherland Global Services ranges between ₹1.8 Lakh to ₹3.3 Lakhs per year for employees with experience between 1 year to 6 years. Salary estimates are based on 5 latest salaries received from various employees of Sutherland Global Services.

Experience wise Sutherland Global Services Customer Support Agent salaries in Kochi

Last Updated: 5 Apr 2024

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹2.6 L/yr - ₹3.3 L/yr
2 years (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.4 L/yr
Login to view exact salary
3 years (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.5 L/yr
4 years (AmbitionBox Estimate)	₹2.8 L/yr - ₹3.6 L/yr
5 years (AmbitionBox Estimate)	₹2.8 L/yr - ₹3.6 L/yr
6 years (AmbitionBox Estimate)	₹2.9 L/yr - ₹3.7 L/yr

View all

Similar Designation salaries in Sutherland Global Services

Customer Service Associate Salary

(153 salaries)

₹1.2 L/yr - ₹4.5 L/yr

Senior Associate Salary

(109 salaries)

₹2.3 L/yr - ₹6 L/yr

Team Lead Salary

(42 salaries)

₹2.4 L/yr - ₹7 L/yr

Process Associate Salary

(41 salaries)

₹2 L/yr - ₹4.5 L/yr

Customer Service Executive Salary

(33 salaries)

₹1.6 L/yr - ₹4.5 L/yr

Customer Support Associate Salary

(31 salaries)

₹1.5 L/yr - ₹4 L/yr

Customer Support Executive Salary

(18 salaries)

₹2 L/yr - ₹3.6 L/yr

Customer Care Executive Salary

(18 salaries)

₹1.25 L/yr - ₹4 L/yr

Technical Support Associate Salary

(16 salaries)

₹2 L/yr - ₹3.55 L/yr

Technical Support Engineer Salary

(10 salaries)

₹2.2 L/yr - ₹4.05 L/yr

Top skills at Sutherland Global Services for Customer Support Agent

customer care customer support voice process Email Support Telecalling Customer Service phone banking Domestic BPO voice support call center international call center

Salary related reviews for Sutherland Global Services

3.3

Rated by 2 employees for salary & benefits

Technical Support Associate in Chennai

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 12 Mar 2025

4.0

for Salary and Benefits

Likes

Work life balance was good and nice place to work peacefully. there is no politics and good salary package with good incentives

Salary - Good

+2 more

Dislikes

Process got ramp down without agent’s knowledge and they didn’t take care of them

Company culture - Poor

Customer Service Associate in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 12 Feb 2025

2.0

for Salary and Benefits

Likes

The team meets will be very nice and caring. Company will give tickets for amusement parks or some out door activities to make you relax once every 5 to 6 months of time. If you are a fresher and want to get a decent job and gain experience in bpo sector this might be good.

Company culture - Good

Dislikes

... permanent job, even though you have performed well they might fire you anytime. Transportation will be given one way, which is also not free they will take the amount from your salary. Morning shift will be good but other timings will not be safe for us especially if you are women. Work life balance will not be great due to the shift timings provided.

Salary - Poor

+2 more

Customer Support Executive in Chennai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 29 Jan 2025

1.0

for Salary and Benefits

Likes

I don't like Sutherland

Dislikes

Very worst salary package, promotion, TL,Managers... In Sutherland 6 days working one days week off Including government holidays.... Best suggestion don't choose any one Sutherland company and don't believe any fake advertisements.....

Salary - Bad

+6 more

Customer Associate in Hyderabad / Secunderabad

Full Time

Sales & Business Development Department

4.0

• posted on 22 Jan 2025

3.0

for Salary and Benefits

Likes

Salary for every worker has to be increased atleast 24,000 would be great and every employee would grateful ready to work for Sutherland and need more resting hours or atleast more week off with applied shift

Skill development - Good

+5 more

Dislikes

Need more increment in salary because food and other personal things would help the employee very much as a small change leads to big help in future

Process Associate in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 24 Aug 2024

3.0

for Salary and Benefits

Likes

Good for gaining experience as a fresher.

Dislikes

...mination in the last of the month and I had stuck in the location without money. Because salary will not provide by the company as per the company policy it will come after 45 days something. And I was the top performer.

Skill development - Poor

+3 more

see more salary related reviews

Discover interview dos and don'ts from real experiences

Top trending discussions

View All

Salary Discussions, Hike & Promotions

Experience - 5.9 Tech - React.js CTC- 13LPA Current company - TCS Offer in the process - Nagarro (19LPA) My LWD is 24th May, but I told Nagarro I can be released in 30 days. Now, should I: 1. Be honest and say I can join on 25th May? 2. Commit to 25th April and request a DOJ extension later?(By telling them some emergency) Q1). If I choose option 1, is there a risk they won’t release the offer?(As I am being hired for a particular project, so will they go for some immediate candidates?) Q2). If I choose option 2, could they revoke the offer?(As the HR told changing the DOJ in released offer letter is not possible

Nagarro offer: Kindly Help me to decide

Option 1

Option 2

115 participants . poll closed

Got a question about Sutherland Global Services?

Ask anonymously on communities.

Sutherland Global Services Customer Support Agent Salary FAQs

What is the salary of Customer Support Agent at Sutherland Global Services in Kochi?

The average salary of a Customer Support Agent at Sutherland Global Services in Kochi typically ranges from ₹1.8 Lakhs to ₹3.3 Lakhs per year, depending on experience (from 1 year to 6 years).

The top 10% of Customer Support Agent in Kochi at Sutherland Global Services earn more than ₹3.3 Lakhs per year, and the top 1% earn over ₹3.3 Lakhs per year. Customer Support Agent Salaries at Sutherland Global Services can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 5 Sutherland Global Services employees in India.

What is the estimated take home salary of a Customer Support Agent at Sutherland Global Services in Kochi?

The estimated take-home salary of a Customer Support Agent at Sutherland Global Services in Kochi typically ranges from ₹21,723 to ₹23,211 per month. This is based on the average salary range of ₹1.8 Lakhs to ₹3.3 Lakhs per year for employees with experience ranging from 1 year to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 5 salaries received from various employees of Sutherland Global Services. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Support Agent at Sutherland Global Services in Kochi?

To be a Customer Support Agent at Sutherland Global Services in Kochi, the key skills required include:

- customer care
- customer support
- voice process
- Email Support
- Telecalling

These skills are highly valued at Sutherland Global Services and are crucial for successful performance in a Software Engineering role.

How the salary growth look like for a Customer Support Agent at Sutherland Global Services in Kochi?

The salary growth for a Customer Support Agent at Sutherland Global Services in Kochi depends on factors such as experience, performance, and promotions. On average, a Customer Support Agent in Kochi can expect the following growth trajectory at Sutherland Global Services:

Experience	Average Salary Range
1 year	₹2.6 Lakhs to ₹3.3 Lakhs per year
2 years	₹2.7 Lakhs to ₹3.4 Lakhs per year
3 years	₹2.7 Lakhs to ₹3.5 Lakhs per year
4 years	₹2.8 Lakhs to ₹3.6 Lakhs per year

and so on.

Tell us how to improve this page.

Home >
Salaries >
Sutherland Global Services Salaries >
Sutherland Global Services Customer Support Agent Salaries >
Sutherland Global Services Customer Support Agent Salaries in Kochi

Sutherland Global Services Customer Support Agent salary in Kochi ranges between ₹1.8 Lakh to ₹3.3 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 Sutherland Global Services latest salaries received from various employees of Sutherland Global Services.