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3.0

based on 1.8k Reviews

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IntouchCX Service Desk Manager salaries in India

Annual salary range
13 - 14 years exp.
₹12.2 Lakhs - ₹15.6 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
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Last Updated: 31 May 2023

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Service Desk Manager salary at IntouchCX ranges between ₹12.2 Lakhs to ₹15.6 Lakhs per year for employees with experience between 13 years to 14 years. Salary estimates are based on 2 latest salaries received from various employees of IntouchCX.

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Salary related reviews for IntouchCX

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 26 Mar 2023

2.0
 for  Salary and Benefits

Likes

Salary on time

Dislikes

Beurocratic Management, internal politics, nothing to learn, no job security, zero appreciation, no support for employees at tought times, poorest leaves policies, racism with north indians, 9.5 hours

read more

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 12 Jan 2022

2.0
 for  Salary and Benefits

Likes

The team I am working with is having great personalities as individuals. Learning has been the motive and guidance has been on point

read more

Dislikes

Salary & No incentives. This is draw back and plz do not tell money is secondary but remember it fulfil needs of family and mine.

read more

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 18 Mar 2022

3.0
 for  Salary and Benefits

Likes

Great company to grow, I started as a frontline agent and got promoted to SME them TL. Supportive seniors and management. Your work will be appreciated and not so burdening.

read more

Dislikes

The only cons about my life in this company was the pay.

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 26 Apr 2023

1.0
 for  Salary and Benefits

Likes

no likes at all...

Dislikes

... move to a different role which you're not ok with or else you'll lose your job. they wont even pay you severance pay

read more

Customer Success, Service & Operations Department

2.0
  •  posted on 18 Sep 2022

1.0
 for  Salary and Benefits

Likes

It’s the people that are like, that too 1 or 2 in whole organisation.

Dislikes

...ng for 4 1/2 years. Lack of management, management is terrible. No work ethic Pay is terrible HRs are way more emotion less and doesn’t care much, give their scripted responses and done. First they assign unimaginable targets for themselves from client and make poor agents work on it without breaks and leaves part is way more terrible. Being a TL we are not being respected. It’s probably my last month here, leaving this place for good.

read more
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IntouchCX Service Desk Manager Salary FAQs

What is the notice period for Service Desk Manager at IntouchCX?
According to AmbitionBox, 100% of the IntouchCX Service Desk Managers reported a notice period of 2 Months.This is based on 2 responses on AmbitionBox in last 2 years.

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IntouchCX Service Desk Manager salary in India ranges between ₹12.2 Lakhs to ₹15.6 Lakhs. This is an estimate based on latest salaries received from employees of IntouchCX.