Genpact Service Desk Manager Salaries by 4 Employees (Updated 2025)

7 - 15 years exp.

₹7.5 Lakhs - ₹9.1 Lakhs

Low Confidence

Salary of majority employees

11% less than the average Service Desk Manager Salary in IT Services & Consulting Companies for 7 - 15 years of experience

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Salaries in different departments

IT & Information Security Service Desk Manager Salary 7 - 11 years exp. (3 salaries)	₹9 L/yr - ₹9.1 L/yr
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Customer Success, Service & Operations Service Desk Manager Salary 15 years exp. (AmbitionBox Estimate)	₹6.8 L/yr - ₹8.3 L/yr

Last Updated: 13 Feb 2025

Companies similar to Genpact for Service Desk Manager

Company name	Avg Annual Salary	Open Jobs
TCS Service Desk Manager Salary 4 - 15 years exp. (20 salaries)	₹4.4 L/yr - ₹12.4 L/yr 10% more
Wipro Service Desk Manager Salary 4 - 15 years exp. (73 salaries)	₹4 L/yr - ₹17.1 L/yr 15% more
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Infosys Service Desk Manager Salary 7 - 13 years exp. (4 salaries)	₹4.5 L/yr - ₹11.5 L/yr 7% less
HCLTech Service Desk Manager Salary 6 - 16 years exp. (56 salaries)	₹5.5 L/yr - ₹16.5 L/yr 20% more
Tech Mahindra Service Desk Manager Salary 0 - 16 years exp. (6 salaries)	₹4.4 L/yr - ₹17 L/yr 19% more
Cognizant Service Desk Manager Salary 6 - 11 years exp. (5 salaries)	₹5.2 L/yr - ₹16.8 L/yr 29% more
Accenture Service Desk Manager Salary 0 - 11 years exp. (16 salaries)	₹3.2 L/yr - ₹16.4 L/yr 10% more
Capgemini Service Desk Manager Salary 7 - 16 years exp. (4 salaries)	₹8 L/yr - ₹15 L/yr 2% less
UST Service Desk Manager Salary 7 - 14 years exp. (6 salaries)	₹4.9 L/yr - ₹10.4 L/yr 14% less
HCL Group Service Desk Manager Salary 8 - 15 years exp. (5 salaries)	₹6.5 L/yr - ₹11.6 L/yr 8% less
Sutherland Global Services Service Desk Manager Salary 15 - 19 years exp. (4 salaries)	₹11.5 L/yr - ₹22 L/yr 69% more
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NTT DATA, Inc. Service Desk Manager Salary 8 - 14 years exp. (4 salaries)	₹10.5 L/yr - ₹20.3 L/yr 47% more
DXC Technology Service Desk Manager Salary 9 - 10 years exp. (3 salaries)	₹9 L/yr - ₹14.1 L/yr 27% more
NTT Data Service Desk Manager Salary 8 - 9 years exp. (3 salaries)	₹4.5 L/yr - ₹13 L/yr 13% more

Service Desk Manager salary at Genpact ranges between ₹7.5 Lakhs to ₹9.1 Lakhs per year for employees with experience between 7 years to 15 years. Salary estimates are based on 4 latest salaries received from various employees of Genpact.

Experience wise Genpact Service Desk Manager salaries

Last Updated: 13 Feb 2025

Experience	Avg Annual Salary
7 years (AmbitionBox Estimate)	₹8.1 L/yr - ₹10.3 L/yr
10 years (AmbitionBox Estimate)	₹8.2 L/yr - ₹10.5 L/yr
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11 years (AmbitionBox Estimate)	₹8.2 L/yr - ₹10.5 L/yr
15+ years (AmbitionBox Estimate)	₹6.8 L/yr - ₹8.6 L/yr

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Top skills at Genpact for Service Desk Manager

Technical Support Complaint Handling customer support Service desk management IT Service Desk call center Service Level

Salary related reviews for Genpact

Team Lead in Noida

Full Time

Finance & Accounting Department

4.0

• posted on 02 Aug 2024

2.0

for Salary and Benefits

Likes

Shift timings Break adherence Skillset enhancement Job security

Skill development - Excellent

+3 more

Dislikes

Work life balance is ruined post covid. Cab service sucks Very slow paced management Slow promotion Salary increments are very bad even for top performers

Salary - Poor

+1 more

Operations Manager in Noida

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 26 Feb 2024

3.0

for Salary and Benefits

Likes

Best Company to work with

Skill development - Excellent

+4 more

Dislikes

...pact should rethink there increment structure for those their loyal employees. Less Salary will led them to look out for better options, hence impacting the organisation itself.

Operations Manager in Noida

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 31 May 2023

3.0

for Salary and Benefits

Likes

Work culture is good. Employee friendly company. Learning platforms are good

Job security - Good

+2 more

Dislikes

Pay structure is low comparatively industry standards. No retention policy. They love brain drain. They are happy in hiring high package people but don't increase pay of vintage resources which ultimately results in high attrition.

Promotions - Poor

Operations Manager in Gurgaon / Gurugram

Full Time

Finance & Accounting Department

3.0

• posted on 19 May 2023

2.0

for Salary and Benefits

Likes

Job Security IJP Opportunities

Skill development - Good

+1 more

Dislikes

...aining good resources Cost cutting on various things RnRs not happened on time Salary revisions are not clear, your basis salary will remain a very little increase and they keep adding other components

Salary - Poor

Team Manager in Noida

Full Time

Finance & Accounting Department

3.0

• posted on 20 Jun 2023

2.0

for Salary and Benefits

Likes

This company offers change your job description. which creates a difference in comparison with other. If you want to spend time on this company is not for those people. Genpact is now totally changed. The inside management is proactively call out old version people who don't want to change themself.

Job security - Good

+1 more

Dislikes

Those who are working as an management trainee now works as Manager role with no salary revision. They are presenting to BU as well as looking after entire operation and Manger is taking rest. I asked 5 years ago from Assistant Manger as salar Second and outmost common one is external hiring by comparison with existing employee. Existing employee with double workload with low package and external hiring with high package and low output. Lastly they again switch within a year. The existing employee have to suffer triple load. I want to clap on this!!! No growth rate from 5years in Band 4b salary for existing employee. Still the same as today and our Indian economy is growing.

Salary - Poor

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What people are saying about Genpact

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kyubi

works at

Genpact

Offer Letter Accenture

Hi Folks, I'm Currently working as an MT in Genpact having 5.88 LPA fixed + 10% annual performance bonus in noida recently got an offer letter Accenture Gurgaon they are offering 8.70 LPA Fixed + 21% Variable on CL 11.2 is it worth joining accenture? Or should i look for another offer ?

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Genpact Service Desk Manager Salary FAQs

What is the salary of Service Desk Manager at Genpact?

Service Desk Manager salary at Genpact in India ranges between ₹7.5 Lakhs to ₹9.1 Lakhs for experience between 7 years to 15 years. According to our estimates it is 11% less than the average Service Desk Manager Salary in India. Salary estimates are based on 4 latest salaries received from various employees of Genpact India.

How does the salary of a Service Desk Manager at Genpact India compare with the average salary range for this job?

The average salary of a Service Desk Manager at Genpact is 11% less than the average salary of a Service Desk Manager in India. To know exact salary insights, login to view.

What are the top skills required to work as a Service Desk Manager at Genpact?

Technical Support, Complaint Handling, customer support, Service desk management and IT Service Desk are some of the popular skills required to work as a Service Desk Manager at Genpact India.

Which similar companies are paying more than Genpact to a Service Desk Manager in India?

Sutherland Global Services Service Desk Manager Salary - ₹11.5 Lakhs to ₹22.0 Lakhs per year
NTT DATA, Inc. Service Desk Manager Salary - ₹10.5 Lakhs to ₹20.3 Lakhs per year
Cognizant Service Desk Manager Salary - ₹5.2 Lakhs to ₹16.8 Lakhs per year
DXC Technology Service Desk Manager Salary - ₹9.0 Lakhs to ₹14.1 Lakhs per year
HCLTech Service Desk Manager Salary - ₹5.5 Lakhs to ₹16.5 Lakhs per year

What is the salary of a Service Desk Manager in companies similar to Genpact in India?

Tech Mahindra Service Desk Manager Salary - ₹4.4 Lakhs to ₹17.0 Lakhs per year
Wipro Service Desk Manager Salary - ₹4.0 Lakhs to ₹17.1 Lakhs per year
NTT Data Service Desk Manager Salary - ₹4.5 Lakhs to ₹13.0 Lakhs per year
TCS Service Desk Manager Salary - ₹4.4 Lakhs to ₹12.4 Lakhs per year
Accenture Service Desk Manager Salary - ₹3.2 Lakhs to ₹16.4 Lakhs per year

What is the estimated take home salary of a Service Desk Manager at Genpact in India?

The estimated take-home salary of a Service Desk Manager at Genpact ranges between ₹63,461 per month to ₹65,075 per month in India. The take-home salary calculation is based on the average Genpact Service Desk Manager salary in India which ranges between ₹7.5 Lakhs to ₹9.1 Lakhs per year for employees with experience between 7 years to 15 years. Check how did we calculate take home salary?

What is the notice period for Service Desk Manager at Genpact?

According to AmbitionBox, 67% of the Genpact Service Desk Managers reported a notice period of 15 days or less, 33% reported a notice period of 3 Months.This is based on 3 responses on AmbitionBox in last 2 years.

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Genpact Service Desk Manager Salaries

Genpact Service Desk Manager salary in India ranges between ₹7.5 Lakhs to ₹9.1 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 Genpact latest salaries received from various employees of Genpact.