HCLTech Service Desk Manager Salaries by 50+ Employees (Updated 2025)

6 - 16 years exp.

₹5.5 Lakhs - ₹16.5 Lakhs

Salary of majority employees

11% more than the average Service Desk Manager Salary in IT Services & Consulting Companies for 6 - 16 years of experience

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Salaries in different departments

Customer Success, Service & Operations Service Desk Manager Salary 6 - 16 years exp. (29 salaries)	₹6 L/yr - ₹16 L/yr
IT & Information Security Service Desk Manager Salary 9 - 16 years exp. (19 salaries)	₹6.1 L/yr - ₹16.5 L/yr
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Engineering - Software & QA Service Desk Manager Salary 6 - 11 years exp. (5 salaries)	₹5.5 L/yr - ₹10 L/yr

Last Updated: 26 Feb 2025

Companies similar to HCLTech for Service Desk Manager

Company name	Avg Annual Salary	Open Jobs
Wipro Service Desk Manager Salary 6 - 15 years exp. (62 salaries)	₹4 L/yr - ₹17.1 L/yr 7% less
TCS Service Desk Manager Salary 4 - 15 years exp. (20 salaries)	₹4.4 L/yr - ₹12.4 L/yr 11% less
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Accenture Service Desk Manager Salary 0 - 11 years exp. (16 salaries)	₹3.1 L/yr - ₹16.4 L/yr 11% less
Mphasis Service Desk Manager Salary 14 - 19 years exp. (8 salaries)	₹10.2 L/yr - ₹20 L/yr 40% more
Tech Mahindra Service Desk Manager Salary 0 - 16 years exp. (6 salaries)	₹4.4 L/yr - ₹17 L/yr 2% less
HCL Group Service Desk Manager Salary 8 - 15 years exp. (5 salaries)	₹6.5 L/yr - ₹11.6 L/yr 24% less
Cognizant Service Desk Manager Salary 6 - 11 years exp. (5 salaries)	₹5.2 L/yr - ₹16.8 L/yr 5% more
Zensar Technologies Service Desk Manager Salary 9 - 13 years exp. (4 salaries)	₹8.1 L/yr - ₹18 L/yr 19% more
Genpact Service Desk Manager Salary 7 - 15 years exp. (4 salaries)	₹7.5 L/yr - ₹9.1 L/yr 18% less
Infosys Service Desk Manager Salary 7 - 13 years exp. (4 salaries)	₹4.5 L/yr - ₹11.5 L/yr 24% less
LTIMindtree Service Desk Manager Salary 8 - 15 years exp. (4 salaries)	₹9.8 L/yr - ₹13 L/yr 12% more
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NTT Data Service Desk Manager Salary 8 - 10 years exp. (4 salaries)	₹4.5 L/yr - ₹13 L/yr At par
Coforge Service Desk Manager Salary 9 - 14 years exp. (4 salaries)	₹11.2 L/yr - ₹17 L/yr 30% more
Capgemini Service Desk Manager Salary 7 - 16 years exp. (4 salaries)	₹8 L/yr - ₹15 L/yr 20% less
DXC Technology Service Desk Manager Salary 9 - 10 years exp. (3 salaries)	₹9 L/yr - ₹14.1 L/yr 4% more

Service Desk Manager salary at HCLTech ranges between ₹5.5 Lakhs to ₹16.5 Lakhs per year for employees with experience between 6 years to 16 years. Salary estimates are based on 55 latest salaries received from various employees of HCLTech.

Experience wise HCLTech Service Desk Manager salaries

Last Updated: 26 Feb 2025

Experience	Avg Annual Salary
6 years (3 salaries)	₹9 L/yr - ₹17.1 L/yr
7 years (AmbitionBox Estimate)	₹9.1 L/yr - ₹10 L/yr
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8 years (5 salaries)	₹6 L/yr - ₹12 L/yr
9 years (4 salaries)	₹5.5 L/yr - ₹10.5 L/yr
10 years (7 salaries)	₹7.7 L/yr - ₹14 L/yr
11 years (9 salaries)	₹6 L/yr - ₹12 L/yr
12 years (6 salaries)	₹7.1 L/yr - ₹13.5 L/yr
13 years (6 salaries)	₹7 L/yr - ₹15.5 L/yr
14 years (3 salaries)	₹4.5 L/yr - ₹16.1 L/yr
15+ years (10 salaries)	₹8 L/yr - ₹16.5 L/yr

View all

Similar Designation salaries in HCLTech

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(40 salaries)

₹7.58 L/yr - ₹27 L/yr

Service Delivery Manager Salary

(371 salaries)

₹9 L/yr - ₹32.08 L/yr

Delivery Manager Salary

(108 salaries)

₹11.56 L/yr - ₹40.02 L/yr

Operations Manager Salary

(284 salaries)

₹7 L/yr - ₹25 L/yr

Store Manager Salary

(5 salaries)

₹10.5 L/yr - ₹27.96 L/yr

Project Manager Salary

(2.5k salaries)

₹7.35 L/yr - ₹30 L/yr

Branch Manager Salary

(4 salaries)

₹15 L/yr - ₹37 L/yr

Area Manager Salary

(AmbitionBox Estimate)

₹16.7 L/yr - ₹21.3 L/yr

Department Manager Salary

(6 salaries)

₹13.14 L/yr - ₹29.05 L/yr

Program Manager Salary

(319 salaries)

₹10.94 L/yr - ₹40.48 L/yr

Top skills at HCLTech for Service Desk Manager

Service Desk Service desk management IT Service Desk Technical Support Troubleshooting Team Handling SLA Management IT Helpdesk Team Management Helpdesk Management

Salary related reviews for HCLTech

3.0

Rated by 6 employees for salary & benefits

Project Manager in Chennai

Full Time

Engineering - Software & QA Department

2.0

• posted on 20 Dec 2024

1.0

for Salary and Benefits

Likes

Work life balance.

Dislikes

No remuneration . Got promoted to management role, but salary not revised as per role. No opportunity for career growth and support for right salary, recognition. Always retaining as under paid.

Salary - Bad

+5 more

Program Manager in Noida

Full Time

IT & Information Security Department

2.0

• posted on 04 Dec 2024

1.0

for Salary and Benefits

Likes

Whatever I mentioned in dislikes is not only happening to you therefore that gives you a satisfaction that you are not the only victim..

Skill development - Good

+1 more

Dislikes

Forget your annual appraisals, rewaŕds & recognitions and be prepared to get your monthly salary deducted on the name of EPB even if you have a top rating after joining HCL.

Salary - Bad

+1 more

Senior Operations Manager in Nagpur

Full Time

Project & Program Management Department

1.0

• posted on 23 Nov 2024

1.0

for Salary and Benefits

Likes

Job security

Dislikes

Appraisal cycle is on the toss. You will have sacrifices at least 6 to 9 months of bonus and variable pay every year. No compensation for 6 to 9 month is paid if you are position is manger and above.

Salary - Bad

+5 more

Project Manager in Hyderabad / Secunderabad

Full Time

Project & Program Management Department

1.0

• posted on 18 Nov 2024

1.0

for Salary and Benefits

Likes

Project availability

Dislikes

Salary, Career growth. Bringing Intermediate/12th class qualified people when there is so much unemployment in the market. Intermediate qualified people work in PMOs and recruiting, they question and ask our weekly updates, pathetic experience. Increments are given only for every two years and that 0 to 3%. Favorism for promotions and surprise bonuses. Unrealistic demand for contribution to Value portal, just to meet the management targets. Very unrealistic promises by Sales people to their customers.

Salary - Bad

+6 more

Deputy Manager in Noida

Full Time

Finance & Accounting Department

2.0

• posted on 20 Oct 2024

1.0

for Salary and Benefits

Likes

You receive salary on time. That's it.

Dislikes

The management is biased and creating a shit of a good organization. No appraisals. No recognition. No growth. Only the management is growing by cost cutting and throwing people out of the organisation. Better to join a small organisation as there is no job security here also now.

Salary - Bad

+6 more

see more salary related reviews

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What people are saying about HCLTech

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goodtoknow293

1w (edited)

currently not working

Hcl Tech EPB ( engagement or employee performance bonus) deduction issue.

Hi friends, I am sharing an important information with you. I have recently joined HCL tech. Last December, 2024 my first quarterly appraisal was done. I got near about 7+ out of 10. As of now everything was okay. But this month i.e March,2025 I got only 30% of my EPB component. I then connected with my HR and Manager and RM also but no response. Everyone said, I will check it etc etc....then I talked to one of my colleagues and got to know that if the rating is below 8.5 then 20 to 30% of the EPB component will be credited. Wow 😂...really shocked. Every one in HCL has this issue or concern. So guys if you are a new joiner, be cautious about your quarter or annual rating. Do not accept less than 8.5 or else it will be hugely impacted to your salary slip. Also 7.15 out of 10 is around 70%+...but how they were calculated 30%.. don't know...really bad policy implementation...I am now deciding to leave it now...

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HCLTech Service Desk Manager Salary FAQs

What is the salary of Service Desk Manager at HCLTech ?

The average salary of a Service Desk Manager at HCLTech in India typically ranges from ₹5.5 Lakhs to ₹16.5 Lakhs per year, depending on experience (from 6 years to 16 years).

The top 10% of Service Desk Manager at HCLTech earn more than ₹14.0 Lakhs per year, and the top 1% earn over ₹16.5 Lakhs per year. Service Desk Manager Salaries at HCLTech can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 50+ HCLTech employees in India.

What is the estimated take home salary of a Service Desk Manager at HCLTech in India?

The estimated take-home salary of a Service Desk Manager at HCLTech in India typically ranges from ₹76,281 to ₹78,259 per month. This is based on the average salary range of ₹5.5 Lakhs to ₹16.5 Lakhs per year for employees with experience ranging from 6 years to 16 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 50+ salaries received from various employees of HCLTech. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Service Desk Manager at HCLTech ?

To be a Service Desk Manager at HCLTech in india, the key skills required include:

- Service Desk
- Service desk management
- IT Service Desk
- Technical Support
- Troubleshooting

These skills are highly valued at HCLTech and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than HCLTech for Service Desk Manager in India?

Mphasis	₹10.2 Lakhs to ₹20.0 Lakhs per year
Coforge	₹11.2 Lakhs to ₹17.0 Lakhs per year
Zensar Technologies	₹8.1 Lakhs to ₹18.0 Lakhs per year
LTIMindtree	₹9.8 Lakhs to ₹13.0 Lakhs per year
Cognizant	₹5.2 Lakhs to ₹16.8 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by HCLTech, depending on the role and experience level.

What is the salary of a Service Desk Manager in companies similar to HCLTech in India?

The salary of a Service Desk Manager at companies similar to HCLTech in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

DXC Technology	₹9.0 Lakhs to ₹14.1 Lakhs per year
NTT Data	₹4.5 Lakhs to ₹13.0 Lakhs per year
Tech Mahindra	₹4.4 Lakhs to ₹17.0 Lakhs per year
Wipro	₹4.0 Lakhs to ₹17.1 Lakhs per year
TCS	₹4.4 Lakhs to ₹12.4 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Service Desk Manager at HCLTech in India?

The salary growth for a Service Desk Manager at HCLTech depends on factors such as experience, performance, and promotions. On average, a Service Desk Manager can expect the following growth trajectory at HCLTech:

Experience	Average Salary Range
6 years	₹9.0 Lakhs to ₹17.1 Lakhs per year
7 years	₹9.1 Lakhs to ₹10.0 Lakhs per year
8 years	₹6.0 Lakhs to ₹12.0 Lakhs per year
9 years	₹5.5 Lakhs to ₹10.5 Lakhs per year

and so on.

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HCLTech Service Desk Manager Salaries

HCLTech Service Desk Manager salary in India ranges between ₹5.5 Lakhs to ₹16.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 55 HCLTech latest salaries received from various employees of HCLTech.