Genpact Service Desk Manager salaries in Mumbai

Likes

Best Company to work with

Dislikes

...pact should rethink there increment structure for those their loyal employees. Less Salary will led them to look out for better options, hence impacting the organisation itself.

Likes

Work culture is good. Employee friendly company. Learning platforms are good

Dislikes

Pay structure is low comparatively industry standards. No retention policy. They love brain drain. They are happy in hiring high package people but don't increase pay of vintage resources which ultimately results in high attrition.

Likes

Job Security IJP Opportunities

Dislikes

...aining good resources Cost cutting on various things RnRs not happened on time Salary revisions are not clear, your basis salary will remain a very little increase and they keep adding other components

Likes

This company offers change your job description. which creates a difference in comparison with other. If you want to spend time on this company is not for those people. Genpact is now totally changed. The inside management is proactively call out old version people who don't want to change themself.

Dislikes

Those who are working as an management trainee now works as Manager role with no salary revision. They are presenting to BU as well as looking after entire operation and Manger is taking rest. I asked 5 years ago from Assistant Manger as salar Second and outmost common one is external hiring by comparison with existing employee. Existing employee with double workload with low package and external hiring with high package and low output. Lastly they again switch within a year. The existing employee have to suffer triple load. I want to clap on this!!! No growth rate from 5years in Band 4b salary for existing employee. Still the same as today and our Indian economy is growing.